The check in was fast & easy. & the front desk person was friendly. My first room was clean, however, netflix wouldnt work (got a message about checking for internet connection), remote hardly worked, & the fridge door was broken (opened it & it completely came of the fridge). I got switched rooms, once again very clean, netflix still did the same thing but i just let it go, remote worked better. The wall was patched up in some spots, I didn't have any hand soap. But overall, very clean, very comfy bed & a good stay.