Lovely hotel but there were a lot of stairs to the room,also there was no one around when checking in just had messages on how to get to room would have preferred someone there.
Stephanie
Stephanie, ทริป 2 คืน
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8/10 ดีมาก
7 เม.ย. 2025
Kristoffer
Kristoffer, ทริป 3 คืน
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6/10 ดี
29 ต.ค. 2024
The partition walls seem to me made from something that amplifies noise, not only I could hear what my neighbour was saying on the phone but also the replies. Someone went out and left a dog in a room which immediately started a long series of barks, howls and whines lasting into the early hours and expressing a cycle of annoyance, anger, fear, loneliness, anguish and despair. Plus, no breakfast, a sneaky trick to play on someone who doesn't read the small print.
Mark
Mark, ทริป 2 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
6/10 ดี
12 ก.ย. 2024
Adriana sent me a text message & a email at 08.31 am on 06/09 with some important information of me staying at there accommodation. My room & ensuite was at an excellent cleaning standard. There was a folder in my room,I read this important information inside this folder. I couldn't find out what time breakfast started. There was a room in the lounge area on the door it said breakfast room. On 07/09 I went downstairs to the lounge area at 08.10 am the breakfast room door was locked which I thought was strange, I waited in the lounge area for 20 minutes than went back to my room to get ready to start my day. The next two mornings I never went down to the lounge area but I did check the breakfast room door as I was leaving the door was locked. There was no communication at all about breakfast if they don't do breakfast than PLEASE let the guests know in advance. They put in the text message & email I had sent me if have any Questions please ring this number & we will be happy to help, due to me struggling with my confidence & mild depression i never phoned them . I never seen any members of staff in the 3 days I stayed there. This accommodation wasn't for me, what works for you doesn't work for another. I was relieved to leave on 09/09 . No I won't be staying at Carlton house again
Dean
Dean, ทริป 3 คืน
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2/10 แย่
2 ก.ย. 2024
Not great
We knew from the start it was a budget b&b but was not quite expecting it to be quite a bad as it was. Our room was changed before we arrived for some reason, the room was a small double but was more like half a room as it was part of the slanting roof. The room smelt like stagmant pond water from the drainage in the bathroom and there were dog hairs on the bedding. Needless to say we will be giving it a miss from now on. Was very disappointing after reading previous reviews.
ผู้เข้าพักจริง
ทริป 3 คืน
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10/10 ไร้ที่ติ
2 ก.ย. 2024
Anthony
Anthony, ทริป 21 คืน
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6/10 ดี
25 ส.ค. 2024
Ellen
Ellen, ทริป 2 คืน
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8/10 ดีมาก
16 ส.ค. 2024
Beautiful old building, great staff
Florentina
Florentina, ทริป 2 คืน
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10/10 ไร้ที่ติ
11 ส.ค. 2024
.
Paul
Paul, ทริปกับครอบครัว 2 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
9 ส.ค. 2024
ผู้เข้าพักจริง
ทริปกับเพื่อน 2 คืน
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10/10 ไร้ที่ติ
2 ส.ค. 2024
Alexandra
Alexandra, ทริป 2 คืน
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10/10 ไร้ที่ติ
30 ก.ค. 2024
The staff has been realy nice and helpfull
Sam
Sam, ทริป 3 คืน
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4/10 พอใช้
29 ก.ค. 2024
Far too hot and useless showers
Please take into account that this rating is given due to particular circumstances. If thing had been different we likely would have rated much higher.
The room we originally booked is listed as a cheaper room and that has to be taken into account. However it was unbearably hot the day we were there and we literally had to damp our skin all night and have a fan blowing over us to keep cool enough. On top of the first issue the shower in the room was useless, the amount of water was just a slight trickle and my wife was unable to wash her hair at all. It took me a long time to wash off the shower gel because it as so poor.
The morning after the first night I called the help number to say there were a few issues we needed resolving and after telling them the about the heating of the room they stated, there is nothing we can do about that, it's a 3rd floor room at a budget "next" I told them this was simply unacceptable and told them about the shower. They again dismissed this issue stating it was an old building and they can't do anything about it. I told them there are minimum expectations despite it being a budget room and over and over I was told they could do nothing about it. I eventually asked about a refund and very quickly after I was offered a change of room one floor down. This room was much better and cooler and the shower was usable (still not great)
There is more to say but I don't have enough space, after the problems 3-4 stars.
Dan
Dan, ทริป 4 คืน
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8/10 ดีมาก
26 ก.ค. 2024
Linda
Linda, ทริป 2 คืน
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10/10 ไร้ที่ติ
12 ก.ค. 2024
ผู้เข้าพักจริง
ทริป 2 คืน
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10/10 ไร้ที่ติ
1 พ.ย. 2023
The room was clean, bed was comfortable and the hotel location is good. Self check-in was very well explained and easy to do.
Barry
Barry, ทริป 2 คืน
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10/10 ไร้ที่ติ
24 ต.ค. 2023
The hotel is ideally situated near to the spa. Parking wasn’t a problem and the hotel sorted us out with permits needed at a small extra cost. The staff are great, really friendly and were always there to make sure we had everything we needed. The room itself was lovely, we stayed in room 18 and we couldn’t fault it. Spacious, clean, the bathroom was clean and modern, the room has a fridge in so you can keep milk etc in your room . There were loads of teabags which is a big plus for myself and it was Yorkshire tea so they didn’t scrimp on them. The room is well thought out with enough sockets in there and situated where you want them. We had a room at the back of our bed where you could hang your clothes and the missus even had a dresser to get ready with a mirror etc. We had a hearty breakfast in the morning plus there are cereal’s and yoghurt’s if you want them. I would recommend this hotel to anybody and would love to stay again.
Mark
Mark, ทริป 3 คืน
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10/10 ไร้ที่ติ
23 ก.ย. 2023
Scarborough break
Excellent hotel 10mins from the train station.lots of good bars and restaurants.highly recommend.wpukd stay again ,caught the bus to Whitby about an hour away .
Peter
Peter, ทริป 2 คืน
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8/10 ดีมาก
14 ก.ย. 2023
I found the hotel pet friendly and vert friendly and did everything to help you and made you comfortable and accommodated.
Miss
Miss, ทริป 2 คืน
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10/10 ไร้ที่ติ
7 ก.ย. 2023
John
John, ทริป 2 คืน
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10/10 ไร้ที่ติ
3 ก.ย. 2023
The room was better than we expected
Paul
Paul, ทริป 1 คืน
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10/10 ไร้ที่ติ
13 ส.ค. 2023
edward
edward, ทริป 2 คืน
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10/10 ไร้ที่ติ
1 ส.ค. 2023
Will go again
So clean and very nice warm all u need in rooms
Julie
Julie, ทริป 2 คืน
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10/10 ไร้ที่ติ
25 ก.ค. 2023
Lovely
Lovely quite little spot not more than five minutes walk from the sea front, the bed was super comfy and check in & out was very simple!
Meghan
Meghan, ทริป 4 คืน
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10/10 ไร้ที่ติ
11 ก.ค. 2023
Quite convenient excellent breakfast good value will stay again and highly recommended