In the heart of London, Park Plaza London Waterloo offers an upscale eco-certified retreat. Start your day with a delicious breakfast, unwind in the sauna or steam room, and enjoy a refreshing dip in the indoor pool. With free WiFi and multilingual staff on hand to help you plan your visit to nearby Imperial War Museum.
Park Plaza London Waterloo offers a great location, putting you within a 15-minute walk of London Eye and Big Ben. The restaurant is a perfect spot to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Other highlights at this eco-friendly hotel include an indoor pool, a fitness centre and a steam room. Fellow travellers like the location for the sightseeing and because it's only a short walk to public transportation: Lambeth North Underground Station is only steps away and Southwark Underground Station is 12 minutes.
At a glance
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Hotel size
494 rooms
Arranged over 13 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Express check-out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
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Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site self-parking (GBP 50.00 per night)
Off-site parking within 0.3 mi (GBP 20 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 25.00 for adults and GBP 25.00 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 25 per pet, per day
Parking
Self-parking costs GBP 50.00 per night
Parking is available nearby and costs GBP 20 per day (1640 ft away)
Policies
Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).
Also known as
Park Plaza London Waterloo Hotel
Park Plaza Waterloo Hotel
Park Plaza Waterloo
Park Plaza London Waterloo Hotel
Park Plaza London Waterloo London
Park Plaza London Waterloo Hotel London
Frequently asked questions
Does Park Plaza London Waterloo offer free cancellation for a full refund?
Yes, Park Plaza London Waterloo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Park Plaza London Waterloo?
Yes, there's an indoor pool.
Are pets allowed at Park Plaza London Waterloo?
Yes, dogs are welcome. There's a charge of GBP 25 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Park Plaza London Waterloo?
Yes. Self-parking costs GBP 50.00 per night.
What are the check-in and check-out times at Park Plaza London Waterloo?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Park Plaza London Waterloo and nearby?
Park Plaza London Waterloo has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Park Plaza London Waterloo?
Yes, there's an on-site restaurant, Florentine Trattoria.
What's the area around Park Plaza London Waterloo like?
Park Plaza London Waterloo is in London City Centre, a short 2-minute walk from Lambeth North Underground Station and 12 minutes' walk from London Eye. Travellers say that the area is walkable and good for families.
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Reviews
Park Plaza London Waterloo Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.8
Amenities
9.0
Staff & service
8.8
Eco-friendliness
8.8
Property conditions & facilities
What guests liked
Breakfast was plentiful with many options and the staff kept everything well-stocked. (64 reviews)
The property offers a great selection of food options and the in-house restaurant serves large, tasty meals. (9 reviews)
The pool was a highlight, described as lovely, nice, great, and fun, with many guests enjoying its clean and good size. (27 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Breakfast
Bed
Shower
Lobby
View
Bathroom
Restaurant
Reviews
10/10 Exceptional
22 Sep 2025
Spacious room and bathroom. Very friendly and helpful staff at reception.
Debbie
Debbie, 2-night trip
8/10 Very good
23 Aug 2025
Amazing stay, really easy and great boking system for swimming
Sarb
Sarb, 1-night trip
10/10 Exceptional
20 Sep 2025
Great hotel in London, Waterloo
Great hotel. Has stayed here many times before. Love it
Espen
Espen, 4-night trip
8/10 Very good
6 Sep 2025
Defo go back if in area
Good clean hotel surprising quiet rooms and good comfy beds
Luann
Luann, 2-night trip
10/10 Exceptional
25 Jun 2025
Great hotel, friendly staff. Rooms were nice and comfortable
Shannon
Shannon, 3-night trip
10/10 Exceptional
24 Jun 2025
Amazing hotel will be coming back
Krista
Krista, 2-night trip
10/10 Exceptional
2 Aug 2025
Great hotel and base to explore London. Would recommend
Andrew
Andrew, 1-night trip
10/10 Exceptional
9 Jun 2025
Great location
Amanda
Amanda, 1-night trip
8/10 Very good
9 Jun 2025
Nice hotel
Neil
Neil, 1-night trip
10/10 Exceptional
9 Sep 2025
Perfect stay in London
7-10 min from Waterloo Station. Relatively easy to find.
Beautiful hotel, luxurious room. Coffee and tea available in room, spacious bathroom.
Excellent service especially when our kettle in room did not work.
Would stay again
Sandrine
Sandrine, 1-night trip
8/10 Very good
4 Jun 2025
Location of hotel is so good. Staff are very friendly and helpful.
Nasser
Nasser, 4-night trip
10/10 Exceptional
16 Jun 2025
Good location
Allan
Allan, 4-night trip
10/10 Exceptional
24 Aug 2025
Overall a great stay
Very good room, very clean and comfortable. Florentine restaurant meal was good but boy did they try and rush you in and out. The hotel app failed to check me in or out, only success was the booking of the pool. Really enjoyed the pool, sauna and steam room.
Graham
Graham, 1-night trip
10/10 Exceptional
5 Jun 2025
Very good for a family trip to London
Richard
Richard, 3-night trip
8/10 Very good
6 Jun 2025
Lovely visit
Mason
Mason, 2-night trip
8/10 Very good
18 Jul 2025
GREAT STAFF
Very personable staff
Lee
Lee, 1-night trip
10/10 Exceptional
30 Sep 2025
Bra
Torbjörn
Torbjörn, 3-night trip
10/10 Exceptional
25 Jul 2025
Great experience this time around
Shaun
Shaun, 1-night trip
8/10 Very good
23 Jun 2025
Great location. Accessible bathrooms.
Liz
Liz, 6-night trip
10/10 Exceptional
1 Jul 2025
It was just lovely and I enjoyed the pool. As a lone travelling lady I felt safe and secure and very comfortable. Great for a short London break.
Verity
Verity, 1-night trip
10/10 Exceptional
30 Jun 2025
It was absolutely amazing, checked in and got a free upgrade! The staff were so helpful! The amenities are so good
Isabella
Isabella, 1-night trip
8/10 Very good
4 Jul 2025
The rooms were very good and the beds comfortable. The staff was friendly and kind, and the hotel is well located. The only downside is that the hallway and entrance could benefit from better lighting.
Magie
Magie, 2-night trip
10/10 Exceptional
10 Jun 2025
Top, a big thank to hotel team. We had a pleasant stay in this hotel in London.
Mohammad
Mohammad, 4-night trip
10/10 Exceptional
13 Jun 2025
Very helpful staff
arturo
arturo, 6-night trip
8/10 Very good
23 Aug 2025
Nice location
Staff are very friendly and welcoming. The room not as clean as I would have liked. The shower area atoutside the steam room was full of flies which was quite disgusting.