I’ve stayed in Treebo hotels before and always been more than satisfied. This one however was very different. The check in staff, very unprofessional, struggled to find our booking. Had to sit and wait for some time. When booking was eventually identified we handed over our passports as normal. They then requested the Indian ID of our driver! On getting to the room there were no tea/coffee making facilities available. Eventually a kettle was sourced and tea/coffee/milk/sugar. But no cups, so we used our own. Runner on bed was dirty and stained so asked for it to be removed. Bathroom could definitely have been cleaner. Toothpaste and dirty sink. Breakfast was adequate. However there is no room service which is advertised. But you can use zomato or Swiggy just as easily and give them their due, they did offer crockery for our takeaways. AC and WiFi were good. On day of departure check out time is 11am, at 10.50 we got a call to “leave as quickly as possible” as other guests were checking in. I have to say I couldn’t recommend this particular Treebo hotel and wouldn’t stay here again.