We never even got to stay!! The front desk agent was very rude and nasty from the very beginning. When we went to give him our legal documents that were given to us by the DMV to use for our enhanced DL until our permanent one comes in the mail he would not accept it. We told him it’s a legal document and we are able to use it for everything else he said well not here. I asked to speak to a manager and he said no. He would call them. He took his cell phone and went back to another area and shut the door. Came out after about 2 min and said the manager said no and it was a company wide policy. Which was a lie!! After going back and forth with him we asked him to refund the money we paid and he said not now I will get to it later. Still has not been refunded. We left and called the company to see if he was telling the truth and he wasn’t! He lied!! We then called another hotel right around the corner, owned by the same company and they said yes they take that as a form of ID and that he was not telling the truth. So we stayed at that hotel instead. Will never be back to that Holiday INN and I will be taking this further up the chain and will let others know. No need to be so rude, condescending and nasty and definitely no need to lie!!!
Tammy
ทริปกับครอบครัว 1 คืน
10/10
Harold
ทริปธุรกิจ 3 คืน
10/10
Erik
ทริปธุรกิจ 3 คืน
10/10
Taiana
ทริปกับครอบครัว 2 คืน
10/10
We’ve stayed at this location twice and plan to stay a third tomorrow. New, clean, staff is wonderful, there is alot to like about this hotel. It will continue to be our go to hotel when visiting the Portland area (twice a year).
Deanne
ทริปกับครอบครัว 1 คืน
10/10
Nahom
ทริป 2 คืน
10/10
Modern, clean and had no issues staying here
Maria Angelica
ทริปกับครอบครัว 3 คืน
8/10
Natalya
ทริป 2 คืน
8/10
Charlie
ทริป 2 คืน
6/10
The place itself was good. The negative side is where the staff charged me $30 for parking my vehicle. The breakfast was also a 0 rating feature. Besides being not included in the stay, I was charged for the kids when it was explicitly said n the information chart that kids under 11 eat free. If this is the trend Holiday Inn will have, we will definitely look around for a different hotel
CESIA
ทริป 3 คืน
4/10
Liang
ทริป 1 คืน
10/10
Amazing
Olugbenga
ทริปกับครอบครัว 2 คืน
6/10
I don't appreciate being charged extra for parking when i paid for the room. I've stayed at many holiday inns and have NEVER paid for parking.
Jessica Petra
ทริปกับเพื่อน 4 คืน
10/10
Very clean, very quiet,
The room AC was not loud
Water was hot
The bed was comfortable
Erik
ทริปธุรกิจ 2 คืน
10/10
Jean-Philippe
ทริปธุรกิจ 4 คืน
10/10
Everything was clean and comfortable and in order. The only drawback was not having any pool or workout towels available at 9 o’clock on the Monday I was there.
Ronda
ทริปกับครอบครัว 2 คืน
10/10
Great hotel
Francisco
ทริป 1 คืน
8/10
The "buffet breakfast" was terrible and not worth the money! most of the food items were out, they didn't have bowls for oatmeal, no fruit, very little choices. The eggs were good!