This is one of my favorite hotel/Ryokans on Earth. The food is spectacular, the service is beyond exceptional (everyone was so nice, very refreshing after staying in Tokyo), and the onsen baths are divine. I cannot recommend this hotel enough. I WILL BE BACK!!
Wonderful stay. A pity we were only able to stay for one night. We wanted to do some activities nearby but they were all closed due to high winds being dangerous. The hotel staff were very accommodating regardless and helped us get situated.
Unbelievable.
I booked this hotel to enjoy rotenburo (outside bath) but no such service because of boiler problem.
We insisted them to notice the problem on hotels.com but no satisfactory answer obtained. Very regret…
Except that, we could enjoy very much.