2/10 Poor
Nov 8, 2025
Lobby in disrepair. People with large dogs walking in hall ways. Couldn’t breathe for cigarette smoke in hallways. As soon as I stepped into room there were roaches on the counter top by the stop in the kitchen area. Bed, etc worse than some bunk room at a kids camp. Walked right out back to lobby and told representavie I was unwilling to stay in a room with visible roaches. Requested refund, gave room key back within 5 minutes of arrival. She said Gen manager would have to handle Monday. Then chatted with Hotels.com agent. They will be researched and emailing me back.
donna
donna, 1-night trip
























