Frankfurt am Main Flughafen Regional Station - 8 min drive
Nordenstadt Stolberger Straße Bus Stop - 8 min drive
Wallau Ikea Hofheim am Taunus Station - 8 min drive
Eddersheim S-Bahn - 25 min walk
Free airport shuttle
Restaurants
Congresium Conference&Event Center - 8 min walk
Uferbar - 18 min drive
WasserCraftWerk - 1 min walk
NH Frankfurt Airport West - 5 min drive
Schützenhaus - 5 min drive
About this property
Hey Lou Hotel Frankfurt Airport
At Hey Lou Hotel Frankfurt Airport, you'll be within a 15-minute drive of Deutsche Bank Park. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other features include a free airport shuttle, a terrace and a garden. Fellow travellers love the helpful staff and breakfast.
Craft-Beer-Brewery – Overlooking the garden, this brewpub specialises in Regional cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Brauhaus – On-site theme restaurant. Open selected days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
An effective city/local tax rate of 3.21 per cent will be charged
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 22.95 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 19.95 per pet, per night
Parking
Self-parking costs EUR 15.00 per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Comfort Hotel Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West
Comfort Frankfurt West
Frequently asked questions
Does Hey Lou Hotel Frankfurt Airport offer free cancellation for a full refund?
Yes, Hey Lou Hotel Frankfurt Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hey Lou Hotel Frankfurt Airport?
Yes, cats and dogs are welcome. There's a charge of EUR 19.95 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hey Lou Hotel Frankfurt Airport?
Yes. Self-parking costs EUR 15.00 per day. Electric car charging is available.
Is an airport shuttle service offered by Hey Lou Hotel Frankfurt Airport?
Yes, a free airport shuttle is available from 6:00 AM to 10:30 PM on request.
What are the check-in and check-out times at Hey Lou Hotel Frankfurt Airport?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Hey Lou Hotel Frankfurt Airport?
No, this hotel doesn't have a casino, but Kurhaus (17-min drive) is nearby.
What is there to do at Hey Lou Hotel Frankfurt Airport and nearby?
Have fun during the warmer months with activities such as hiking. Hey Lou Hotel Frankfurt Airport also has a garden.
Are there restaurants at or near Hey Lou Hotel Frankfurt Airport?
Yes, Craft-Beer-Brewery offers al fresco dining, Regional cuisine and garden views.
What's the area around Hey Lou Hotel Frankfurt Airport like?
Hey Lou Hotel Frankfurt Airport is a short 9-minute drive from Frankfurt Airport (FRA) and 6 minutes' walk from Taunus Nature Park.
Hey Lou Hotel Frankfurt Airport Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.4/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very good
11 Dec 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
2/10 Poor
6 Dec 2024
A very unpleasant experience.
I stayed for 3 nights at the hotel during a business trip to Kelsterbach. On the first night, I jumped into the bed and felt something crawling on me. I notice there were bugs in the bed. I went to complain at reception and was told there were no available rooms so I could not switch rooms. There was no offer to deal with the bugs in my bed. I had to strip the bed myself and kill 6 bugs before remaking it. I was unable to get any sleep that night. The next day my room was changed and the rest on my trip was pleasant.
Leroy
Leroy, 3-night business trip
Verified Hotels.com guest review
6/10 Good
29 Nov 2024
Ok stay
One of the front desk employees was helpful although overwhelmed at check in. Another employee basically ignored everyone
Brad
Brad, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 Nov 2024
Great overnite travel option
Comfortable, easy, and quiet
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Nov 2024
Great place with shuttle to / from airport
Perfect place to stay close to Frankfurt airport
Great shuttle service
Patricia
Patricia, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
8 Nov 2024
Affordable but dependent on shuttle service
This is an affordable and clean place. However, you are dependent on their shuttle bus to get there and back. It takes a break during the middle of the day - when we arrived. It costs us e35 for a taxi to get there (the alternative was to wait 3 hours). The shuttle only runs every hour. It would also be a good idea to share where at the airport the shuttle arrives before checking in.
James P
James P, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
19 Oct 2024
Comfortable but in an odd location
This was listed as an airport hotel. It was quite a distance from the airport, in an industrial park with no restaurants in walking distance. The on-site restaurant/bar were already closed when we arrived. Check-in was at a kiosk - I think there was a staff person somewhere but we didn't need assistance. The bed was very comfortable but the room was too warm and I couldn't turn on a/c - called the desk and was told nothing could be done then. I mentioned it the next day and was told there is no a/c, only heat. Breakfast was good and we were amused by the robot-busser rolling around. One final point: the free shuttles to/from Frankfurt run once/hr, there is no service from the hotel after 10:30 am until 4 pm; and from the airport none after 11 am until 4:20 pm.
Lois F
Lois F, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Sep 2024
Great hotel. Very modern. Ease of ck in and out. Good breakfast and restaurant on site with microbrewery.
William
William, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
22 Sep 2024
Room was small, but adequate. Near airport. Only complaint is carrpet was stained. Services were reasonably good.
Robert
Robert, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 Sep 2024
The property is removed alittle bit from the airport and the hotel shuttle operates on a limited schedule, which is inconvenient for the weary traveller. However, the staff was very nice and helpful. The room was superb.
Russell
Russell, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 Sep 2024
Overnight from airport. Great remodeled property with a brew pub. Abuts a conservation area.
William
William, 1-night family trip
Verified Hotels.com guest review
6/10 Good
14 Sep 2024
Joseph
Joseph, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Sep 2024
In a bit of industrial area; however there it is beside the river which has a beautiful walkway.
Philip
Philip, 1-night trip
Verified Expedia guest review
8/10 Very good
13 Sep 2024
Great restaurants within walking distance.. but the hotel serves an outstanding breakfast selection.. great value for the money !!!
Joe
Joe, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
12 Sep 2024
Alysia
Alysia, 1-night trip
Verified Hotels.com guest review
8/10 Very good
10 Sep 2024
The hotel shuttle only runs once per hour until 10AM and again it arrives at 4:20PM at the airport. That's not listed on the website so we waited 3-1/2 hours for the shuttle. With traffic it's about 25 minutes. In the morning we took the 7:30AM departure shuttle which is a huge bus and the ride was about 15 minutes away without traffic. The saving grace for the location is the walkway along the river behind the hotel and the bridge that crosses over to a small town. In town near the bridge is a wonderful German beer garden restaurant with excellent food/prices. There is also a Tandori restaurant a few minutes further walk. The prices are much better and great variety than the restaurant at the hotel. The hotel is clean and comfortable, and staff very nice. The walls seem to be thin as we could hear noise from above. I would stay here again knowing the shuttle schedule, however, if you arrive during the afternoon plan on taking Uber or a taxi to avoid the wait.
David
David, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 Sep 2024
Marco
Marco, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Sep 2024
Russell
Russell, 1-night trip
Verified Expedia guest review
8/10 Very good
26 Aug 2024
It was near the Frankfurt Airport and offered shuttle service to the airport.
Shatwauriya
Shatwauriya, 1-night family trip
Verified Expedia guest review
6/10 Good
21 Jul 2024
Front office staff seems lack of training in service industry, not familiar with the process and not as friendly as expected. It is ok for an over night experience.
Christie
Christie, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
18 Jul 2024
Close to the airport and very quiet. Nice staff. Train line is a 15 minutes walk from hotel.
Juan Mejia
Juan Mejia, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 Jul 2024
Great place to relax and rest the night before a big flight at the airport.
Shannon
Shannon, 1-night business trip
Verified Expedia guest review
8/10 Very good
13 Jul 2024
Clean, modern hotel that lent itself for a comfortable stay.
Stefanie
Stefanie, 1-night trip
Verified Expedia guest review
8/10 Very good
12 Jul 2024
Clean and quiet rooms. This hotel is perfect if you need to kill a few hours between flights. There’s a free shuttle bus from the airport to the hotel that isn’t easy to find.
Ute
Ute, 1-night trip
Verified Expedia guest review
4/10 Fair
10 Jul 2024
Had to wait for a front desk person to show up and then he handed me a very dirty taet to enter my address and passport information. I had already given him my passport.
TV in room did not work.