4/10
We were supposed to have 2 beds and a pull out couch - 3 adults 2 children. When we checked in, we were told by staff ‘sorry we gave your room away, we have a room with 1 king and a trundle’ - Our room was prepaid for almost a year ago! We were told they would ‘comp’ our parking, which was noted in our email was complimentary. And the trundle was extremely uncomfortable and springy, the couch was hard and stiff and the bed was crowded with 1 adult and 2 children. We were very disappointed and will not be back!
Laura
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