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Sheraton Grand Jakarta Gandaria City Hotel

5.0 star property
Luxury hotel with outdoor pool, connected to a shopping center, near Gandaria City Mall

Choose dates to view prices

Photo gallery for Sheraton Grand Jakarta Gandaria City Hotel

Lobby
Lobby
Lobby
Outdoor pool, free cabanas, sun loungers
Deluxe Room, 1 King Bed (Club Lounge Access) | Lounge
Sheraton Grand Jakarta Gandaria City Hotel, where luxury and adventure meet. Tee off on the 18-hole golf course, indulge in art at the gallery or explore nearby Balai Sidang Jakarta Convention Center. Enjoy free WiFi and convenience shopping on site with a coffee shop.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Airport transfer
  • Free WiFi
  • Free parking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 9 meeting rooms
  • Airport shuttle

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
$139 nightly
The total price is $152
Sep 21 - Sep 22
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 16 - Sep 17
Check availability for tonight Sep 16 - Sep 17

Tomorrow

Sep 17 - Sep 18
Check availability for tomorrow Sep 17 - Sep 18
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Bidet
Private bathroom
Hair dryer
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Bidet
Private bathroom
Hair dryer
  • 377 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Grand Deluxe)

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Grand Deluxe)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Bidet
Private bathroom
Hair dryer
  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Club Lounge Access)

View from property

Deluxe Room, 1 King Bed (Club Lounge Access)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Separate bedroom
Bidet
Private bathroom
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Club Lounge Access)

View from property

Deluxe Room, 2 Double Beds (Club Lounge Access)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Separate bedroom
Bidet
Private bathroom
  • 377 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 1 King Bed (Grand Deluxe, Club Lounge Access)

View from property

Club Room, 1 King Bed (Grand Deluxe, Club Lounge Access)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Separate bedroom
Bidet
Private bathroom
  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Club Lounge Access)

Junior Suite, 1 King Bed (Club Lounge Access) | 1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed (Club Lounge Access)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Separate bedroom
  • 613 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Grand Suite, Club Lounge Access)

Executive Suite, 1 King Bed (Grand Suite, Club Lounge Access) | 1 bedroom, minibar, in-room safe, desk

Executive Suite, 1 King Bed (Grand Suite, Club Lounge Access)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Separate bedroom
  • 816 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

InterContinental Jakarta Pondok Indah by IHG

  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.6 out of 10, Exceptional, 177 reviews
$131 nightly
The price is $144
Sep 28 - Sep 29
Total with taxes and fees
InterContinental Jakarta Pondok Indah by IHG
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About the neighborhood

Map
Jl. Sultan Iskandar Muda, Kebayoran Lama, Jakarta, Jakarta, 12240

What's nearby

  • Gandaria City Mall - 2 min walk - 0.2 km
  • Pondok Indah Mall - 3 min drive - 3.5 km
  • Blok M Square - 4 min drive - 3.2 km
  • Balai Sidang Jakarta Convention Center - 5 min drive - 5.7 km
  • Gelora Bung Karno Stadium - 5 min drive - 4.3 km

Getting around

  • Halim Perdanakusuma Intl. Airport (HLP) - 37 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 45 min drive
  • Jakarta Palmerah Station - 6 min drive
  • Kuningan Station - 9 min drive
  • Jakarta Kebayoran Station - 17 min walk
  • Blok M MRT Station - 26 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Din Tai Fung - ‬3 min walk
  • ‪Haidilao Hot Pot - ‬3 min walk
  • ‪Saladstop - ‬3 min walk
  • ‪The People's Cafe - ‬3 min walk
  • ‪Sushi Hiro - ‬3 min walk

About this property

Sheraton Grand Jakarta Gandaria City Hotel

At Sheraton Grand Jakarta Gandaria City Hotel, you'll be within a 10-minute drive of Blok M Square and Gelora Bung Karno Stadium. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a fitness center, a children's pool, and a terrace. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 293 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Express check-out available
    • Minimum check-in age: 17
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool

Working away

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference space (23390 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Golf caddy on site
  • Golf cart on site
  • Pool loungers

Facilities

  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Fitness center
  • Adjacent to a golf course
  • An outdoor pool
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Vegan dining options
  • Vegetarian dining options
  • Local artist showcase
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic water bottles
  • Reusable cups only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Lever door handles
  • Thin carpet in room

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Here's the breakdown, no surprises

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 288000 per person
  • Airport shuttle service is offered for an extra charge of IDR 490000 per vehicle (one-way)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for IDR 907500.0 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Sheraton Jakarta Gandaria City Hotel
Sheraton Gandaria City Hotel
Sheraton Jakarta Gandaria City
Sheraton Gandaria City
Sheraton Grand Jakarta Gandaria City Hotel
Sheraton Grand Gandaria City Hotel
Sheraton Grand Jakarta Gandaria City
Sheraton Grand Gandaria City
Sheraton Jakarta Gandaria City
Sheraton Grand Jakarta Gandaria City Hotel Hotel
Sheraton Grand Jakarta Gandaria City Hotel Jakarta
Sheraton Grand Jakarta Gandaria City Hotel Hotel Jakarta
Sheraton Grand Jakarta Gandaria City Hotel CHSE Certified

Frequently asked questions

Does Sheraton Grand Jakarta Gandaria City Hotel offer free cancellation for a full refund?

Yes, Sheraton Grand Jakarta Gandaria City Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Grand Jakarta Gandaria City Hotel?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Sheraton Grand Jakarta Gandaria City Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Sheraton Grand Jakarta Gandaria City Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Sheraton Grand Jakarta Gandaria City Hotel?

Yes, an airport shuttle is available. The charge is IDR 490000 per vehicle one-way.

What are the check-in and check-out times at Sheraton Grand Jakarta Gandaria City Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Express check-out is available.

What is there to do at Sheraton Grand Jakarta Gandaria City Hotel and nearby?

Sheraton Grand Jakarta Gandaria City Hotel has an outdoor pool and a fitness center, as well as a garden.

Are there restaurants at or near Sheraton Grand Jakarta Gandaria City Hotel?

Yes, there's an onsite restaurant.

What's the area around Sheraton Grand Jakarta Gandaria City Hotel like?

Sheraton Grand Jakarta Gandaria City Hotel is in Kebayoran Lama, a short 1-minute walk from Gandaria City Mall.

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Sheraton Grand Jakarta Gandaria City Hotel Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Family friendly

What guests liked

  • Breakfast offered great selections and was one of the best in terms of taste and variety. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Nice Business Stay

Room is comfortable and clean and being connected to mall helps make a lot of things easier
Tay, 2-night trip

10/10 Exceptional

Enjoyed my stay in the hotel, next to the shopping mall, plenty choice of dining options, room is clean and comfortable, most importantly, quiet
3-night trip

10/10 Exceptional

Great location, amazing gym facility, very pleasant staff. One minor issue during my stay and they were very responsive in rectifying.
MICHAEL, 3-night trip

10/10 Exceptional

Absolutely amazing place to stay in Jakarta!
Hamaad, 11-night trip

10/10 Exceptional

Lovely hotel in a great location. Staff were friendly. The rooms were clean, spacious and comfortable.
Aislinn, 3-night trip

10/10 Exceptional

This hotel is connected to a shopping mall! So eating and shopping are very convenient! The hotel staff are very friendly! Amenity kit is also very complete, but just like the previous reviewer once said, the in-room slippers for a five-star hotel should be in better quality and also the size of in-room slippers are kind of small for men! The breakfast buffet is one of the best in selections and tastes! Overall speaking, if I go to JKT, still will consider this hotel to stay!
Fannie, 6-night trip

10/10 Exceptional

Testing
Alice, 1-night trip

10/10 Exceptional

My favourite hotel in Jakarta. Staff are happy and helpful, and rooms are well appointed and clean. The breakfast is fantastic.
David, 3-night trip

10/10 Exceptional

Excellent rooms and outstanding service. Hotel staff are a credit to their industry
Brian, 3-night trip

10/10 Exceptional

Clean and Comfortable
3-night trip

10/10 Exceptional

One of the best hotels I have ever stayed at. Service was fabulous. They actually care about their customers.
Douglas, 7-night trip

10/10 Exceptional

Best bed during my stay in Jakarta!

As expected from sheraton hotels, the beds are great and even the hotel has the best amenities in the room! On top of that, this is grand sheraton. I havent seen many of sheraton grand in the world but it happened to be in Jakarta, so here’s my ticket for luxury weekend! The hotel also has great facilities for family staycation. I wish i can bring my family on my next stay at The Sheraton Grand Gandaria City!
Yohanes, 1-night trip

8/10 Very good

Good overall

link to mall door closed at 10pm. Traffic is bad as usual in Jakarta so no difference to this location. Room and bed is comfortable. small neg: Bedroom slippers are lousy quality for 5 stars hotel. Breakfast has great selections and staffs and very helpful everywhere including door, front desk, dinning & security too.
2-night trip

10/10 Exceptional

I have stayed in 100s of hotels over 30 Years of travel and many feel the same however this Sheraton is remarkable - every single interaction is kind and positive the staff go out of their way to help - from remembering my name as I leave the breakfast room, to cooking special food for my autistic son who has.a restricted diet to leaving personalised notes From room cleaning . Incredible levels of service
clive, 1-night trip

8/10 Very good

Stay was ok, however was disappointed by how late my room was cleaned up. The houskeeping only came at around 4pm in the afternoon, after I came back to my room from my morning meetings outside of the hotel.
Jeremy, 2-night trip

10/10 Exceptional

This is my 2nd stay in a month - 6 nights. As before, the staff are incredible - every single person is smiling, helpful and goes out of their way to make you feel welcome - its the small details that matter because in reality most big chains have nice hotels so it comes down to the people and how they make you feel - the housemaids could see I was using all my water so left extra with lovely handwritten notes - when I asked for extended check out (an extra hour) it was given without any fuss - I asked for items at breakfast and the chefs went out of their way to bring them even though I wasnt demanding them, just enquiring if possible. I also visited the spa twice and had 2 amazing massages from Nita and YuYun - both out of this world, amazing technique and lots of small details that make it memorable - its typical of how the whole hotel operates. As before, I have stayed in 100s of hotels for work and vacation and this hotel stands out. Lots of hotels have 1 or 2 people that make you feel special, here it is every single person. Highly recommended I will be back for sure
clive, 1-night trip

10/10 Exceptional

William, 2-night trip

10/10 Exceptional

BECHIR, 3-night trip

10/10 Exceptional

Chun Kit, 4-night trip

8/10 Very good

2-night trip

8/10 Very good

Yun xi, 2-night trip

10/10 Exceptional

Ezwan, 2-night trip

10/10 Exceptional

Viol co, 2-night trip

4/10 Fair

Simon, 2-night trip

10/10 Exceptional

EDMUND, 3-night trip