4/10
We liked the look of the hotel but had a problem and reported it but nothing was done. 1st night - AC unit was extremely loud all night - so we didn't get any sleep that night. Reported it the next day but no response from anyone. It continued to make low noises for the next 4 days. So we got very little sleep. Housekeeper did not leave us water or empty or trash or clean coffee maker. Left a note for housekeeper to leave water - she/he moved the note but didn't leave us any. Called down to concierge to have water delivered and our trash removed. Housekeeper came with water but knew nothing about the trash collection. Just really poor service. No one seemed to care. We got very little sleep in your very noisy room. I cannot recommend your hotel to anyone.
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ทริป 4 คืน
