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Mercure Nagano Matsushiro Resort & Spa

4.0 star property
Hotel with spa, near Matsushiro Castle

Choose dates to view prices

Photo gallery for Mercure Nagano Matsushiro Resort & Spa

Hot springs
Lobby
Classic Suite, Multiple Beds, Mountain View (Japanese Western Style) | In-room safe, desk, iron/ironing board, free WiFi
Lobby
Classic Room, Japanese style, 4 Futon beds, Mountain view | In-room safe, desk, iron/ironing board, free WiFi
Nestled near the historic Matsushiro Castle, Mercure Nagano Matsushiro Resort & Spa offers an upscale retreat. Relax in the indoor public bath or rejuvenate at the hot springs and sauna. With high-speed WiFi, a spa tub, and karaoke entertainment options available.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • Spa
  • Onsen
  • 24/7 front desk
  • Free parking
  • Laundry facilities

Main amenities (12)

  • Restaurant
  • Full-service spa
  • Hot springs
  • Breakfast available
  • Sauna
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Luggage storage

Feel at home (6)

  • Refrigerator
  • Television
  • Laundry facilities
  • Elevator
  • Free self parking
  • Free toiletries
$61 nightly
The total price is $67
Nov 18 - Nov 19

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Classic Room, Japanese style, 4 Futon beds, Mountain view

Classic Room, Japanese style, 4 Futon beds, Mountain view | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, Japanese style, 4 Futon beds, Mountain view

7.6 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Heating
Refrigerator
TV
Shower/tub combination
Bidet
Hair dryer
Satellite channels
  • Sleeps 7
  • 4 Twin Futons

View all photos for Classic Room, 1 Double Bed with Sofa bed, Mountain View

Classic Room, 1 Double Bed with Sofa bed, Mountain View | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 1 Double Bed with Sofa bed, Mountain View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Refrigerator
TV
Shower/tub combination
Bidet
Hair dryer
Satellite channels
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room with 2 single beds and 1 sofa bed, Mountain view

In-room safe, desk, iron/ironing board, free WiFi

Classic Room with 2 single beds and 1 sofa bed, Mountain view

8.4 out of 10
Very good
(46 reviews)

Highlights

Air conditioning
Heating
Refrigerator
TV
Shower/tub combination
Bidet
Hair dryer
Satellite channels
  • Sleeps 5
  • 3 Twin Beds

View all photos for Classic Room, Japanese style, 2 single beds and 2 futon beds, Mountain view

Classic Room, Japanese style, 2 single beds and 2 futon beds, Mountain view | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, Japanese style, 2 single beds and 2 futon beds, Mountain view

7.0 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Heating
Refrigerator
TV
Shower/tub combination
Bidet
Hair dryer
Satellite channels
  • Sleeps 7
  • 2 Twin Beds and 2 Twin Futons

View all photos for Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)

Classic Suite, Multiple Beds, Mountain View (Japanese Western Style) | In-room safe, desk, iron/ironing board, free WiFi

Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)

Highlights

Air conditioning
Heating
Refrigerator
TV
Shower/tub combination
Bidet
Hair dryer
Satellite channels
  • Sleeps 9
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Room, Multiple Beds, Mountain View

Classic Room, Multiple Beds, Mountain View | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, Multiple Beds, Mountain View

Highlights

Air conditioning
Heating
Refrigerator
TV
Shower/tub combination
Bidet
Hair dryer
Satellite channels
  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Room, 2 Twin Beds, Mountain View

Classic Room, 2 Twin Beds, Mountain View | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Twin Beds, Mountain View

Highlights

Air conditioning
Heating
Refrigerator
TV
Shower/tub combination
Bidet
Hair dryer
Satellite channels
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Suite, Multiple Beds

Deluxe Suite, Multiple Beds | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Suite, Multiple Beds

Highlights

Air conditioning
Heating
Refrigerator
TV
Shower/tub combination
Bidet
Hair dryer
Satellite channels
  • Sleeps 8
  • 4 Twin Beds

View all photos for Classic Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Twin Beds

Highlights

Air conditioning
Heating
Refrigerator
TV
Shower/tub combination
Bidet
Hair dryer
Satellite channels
  • Sleeps 2
  • 2 Twin Beds

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Front of property - evening/night

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About the neighborhood

Map
1372-1 Nishiterao Matsushiro, Nagano, Nagano-ken, 381-1215

What's nearby

  • Matsushiro Castle - 11 min walk - 0.9 km
  • Nagano City Museum - 4 min drive - 3.7 km
  • Nagano Olympic Stadium - 5 min drive - 5.6 km
  • M-Wave Olympic Memorial Arena - 10 min drive - 12.0 km
  • Zenko-ji Temple - 13 min drive - 12.8 km

Getting around

  • Chikuma Obasute Station - 16 min drive
  • Nagano (QNG) - 27 min drive
  • Ueda Station - 31 min drive

Restaurants

  • ‪マクドナルド - ‬4 min drive
  • ‪はま寿司長野篠ノ井店 - ‬4 min drive
  • ‪OYAKI FARM（おやきファーム）BY いろは堂 - ‬2 min drive
  • ‪ゆで太郎・もつ次郎 篠ノ井バイパス店 - ‬6 min drive
  • ‪信州ラーメン人力車篠ノ井バイパス店 - ‬4 min drive

About this property

Mercure Nagano Matsushiro Resort & Spa

Mercure Nagano Matsushiro Resort & Spa puts you within a 15-minute drive of Zenko-ji Temple. Guests can grab a bite to eat at the restaurant, and the sauna makes for a relaxing end to the day. Fellow travelers like the overall property condition.

All inclusive

All-inclusive room rates at Mercure Nagano Matsushiro Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

DONE

Hotel size

    • 345 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 1 AM
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
  • Restaurant

What to do

  • Hot springs
  • Fishing nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 1996
  • Safe-deposit box at front desk
  • Full-service spa
  • Sauna
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Phone

Food and drink

  • Refrigerator

More

  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Public bath/onsen services include an indoor public bath (no minerals), an outdoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Dining

四季 - This buffet restaurant serves breakfast and dinner. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3025 to 3025 for adults, and JPY 1815 to 2178 for children

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees may apply to children for items such as extra bedding and meals.

Also known as

Shinshu-matsushiro Royal
Shinshu-matsushiro Royal Hotel
Shinshu-matsushiro Royal Hotel Nagano
Shinshu-matsushiro Royal Nagano
Shinshu Matsushiro Royal Hotel
Royal NAGANO
Royal Hotel NAGANO
Mercure Nagano Matsushiro &
Mercure Nagano Matsushiro Resort Spa
Mercure Nagano Matsushiro Resort & Spa Hotel
Mercure Nagano Matsushiro Resort & Spa Nagano
Mercure Nagano Matsushiro Resort & Spa Hotel Nagano

Frequently asked questions

Does Mercure Nagano Matsushiro Resort & Spa offer free cancellation for a full refund?

Yes, Mercure Nagano Matsushiro Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Nagano Matsushiro Resort & Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Mercure Nagano Matsushiro Resort & Spa?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Mercure Nagano Matsushiro Resort & Spa?

Check-in start time: 3 PM; Check-in end time: 1 AM. Check-out time is 11:00 AM.

What is there to do at Mercure Nagano Matsushiro Resort & Spa and nearby?

Have fun with nearby activities like fishing and canoeing. Additional recreation onsite includes hot springs. Indulge in a treatment at the spa and make the most of other amenities like a sauna.

Are there restaurants at or near Mercure Nagano Matsushiro Resort & Spa?

Yes, there's an onsite restaurant.

What's the area around Mercure Nagano Matsushiro Resort & Spa like?

Mercure Nagano Matsushiro Resort & Spa is a short 12-minute walk from Matsushiro Castle and 15 minutes' walk from Sanada House.

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Mercure Nagano Matsushiro Resort & Spa Reviews

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Parking
Room
Location

What guests liked

  • The breakfast buffet offered a huge variety of Japanese and western options and was greatly enjoyed by guests. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great stay!
Mattie, 1-night trip

2/10 Poor

You couldn't pay me to stay here again. It is so old, stains on the floors and walls, the beds are terrible, the AC doesn't work, and they charge an arm and a leg for a mediocre breakfast. The only good thing was the free candy.
Devin, 1-night trip

8/10 Very good

- Onsen was nice - Internet speed was slow
Ryota, 1-night trip

6/10 Good

For 250.00 a night, I would expect breakfast to be included. They did not. Hotel has a very 60's feel to it. The hallways smelled dusty. Staff was pleasant, as all Japanese are.
ignacio, 1-night trip

6/10 Good

The room smelled smoky tabaco. Worker brought air cleaner though. Room size was big enough. Breakfasts were too much, buffet style, we couldn’t eat them all.
Naoko, 2-night trip

10/10 Exceptional

The room was spacious and comfortable. The facilities are old but clean (though I noticed some water stains in the toilet). The check-in staff was kind and helpful, but the person I spoke with on the phone tried to charge extra for breakfast even though it was already included, which felt unreliable. However, the bath and breakfast were excellent, so I’m satisfied overall and would stay again.
Yuko, 1-night trip

10/10 Exceptional

Best accommodations and location for the price.
Joel, 2-night trip

4/10 Fair

Poorly staffed and dated rooms
Matthew, 2-night trip

10/10 Exceptional

The rooms were amazing!
Taylor, 3-night trip

10/10 Exceptional

Room was spacious and the onsen was good
Fazuly, 4-night trip

2/10 Poor

there was no chance for breakfast as too many people are at the waiting list. the price of over 40,000 yen is definetely too much expensive for this quality.
1-night trip

4/10 Fair

The breakfast buffet was great and you will love it. But they gave us wrong room although I booked bigger room online and the room’s floor had huge stains. And when I stayed there, men’s hot spring was broken and we had scheduled for sharing one hot spring space and it was so crowded and I couldn’t relax at all. That was my unlucky experience.
Takanori, 1-night trip

8/10 Very good

Food quality is good, the hotel is a bit old and need to refurnish
Teresa, 1-night trip

10/10 Exceptional

Good hotel, location was a bit hard to get public transportation sometimes
Isabella, 3-night trip

10/10 Exceptional

Nice onsen! Quiet and relaxing experience.
Racielle Ann, 3-night trip

8/10 Very good

Beautiful views of the mountains and walkable distance to Matsushiro Castle Ruins. The location is a bit far from Nagano City so I takes a bus to get back to city for more dining and nightlife options. Breakfast buffet was great with a huge variety of japanese and western choices.
Alexander, 1-night trip

10/10 Exceptional

This has been by far one of the best hotels. The room isn’t of super high end luxury, but the onsen was one of the best. The buffet for breakfast competes with the level of a high end Las Vegas resort. And staff is excellent and multilingual.
joshua, 1-night trip

10/10 Exceptional

Breakfast buffet
Jessica, 5-night trip

10/10 Exceptional

One of the nicest places we’ve ever stayed. Super nice room, huge amount of space, two very comfortable double beds. Very nice sitting area, great view. Very nice onsen, and very very reasonably priced. Can’t wait to go back. Highly recommended!!
Alfred, 2-night trip

8/10 Very good

Good value

Good hotel. A bit away from the main area of town so the dinner choices are limited.
Brian, 2-night trip

8/10 Very good

Large hotel with Onsen

Large hotel with a nice large Onsen for guest use. Rather far from central Nagano. Need to either take the hotel bus that goes every hour or take the local bus. Supermarket and Lawson store within walking distant from 5 minutes. Breakfast available on site. Good selection. However if staying several nights it can get a bit repetitive.
Andrew, 3-night trip

10/10 Exceptional

The hotel facilities are amazing. Room is ckean and spacioud. Onzen is fantastic. Laundry is excellent. Great view of ghe mountains.
Jeremy, 2-night trip

6/10 Good

Do not buy meals

Hotel it self is ok but the dinner and breakfast buffet ia definitely not worth the money. The bento from nearby supermarket would have been better
3-night trip

8/10 Very good

almost perfect, non English speaking people at the counter are very helpless and not able to give info about hotel or travel information or what about the hotel around.
Frank, 2-night trip

6/10 Good

Not what was expected

Large hotel with lots of tour bus traffic. Large lobby, lounge is only open for one and a half hours. Stayed in a traditional Japanese style room that could sleep 7. Four people was very tight. No complimentary coffee. Extensive breakfast buffet needing reservations and expensive. Floor we were on was in need of renovation. Could have been cleaner.
Dan, 3-night trip