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Hotel Okura Niigata

4.0 star property
Riverfront hotel with 6 restaurants, near Bandai Bridge

Choose dates to view prices

Photo gallery for Hotel Okura Niigata

Banquet hall
Property amenity
Exterior
Chapel
City view
Overlooking the tranquil Bandai Bridge, Hotel Okura Niigata offers a luxurious escape. Savor breakfast at one of the 6 on-site restaurants, unwind with dry cleaning/laundry services, and explore nearby Honcho Chuo Ichiba. With free in-room WiFi and helpful staff, this upscale hotel provides comfort and connection.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 6 restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • Snack bar/deli

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Deep-soaking bath
The current price is ฿1,483
฿1,795 total
3 Nov - 4 Nov

Room options

Available filters for rooms
Showing 34 of 34 rooms

View all photos for Standard Single Room, 1 Large Single Bed, Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Single Room, 1 Large Single Bed, Smoking

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Single Room, 1 Large Single Bed, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Single Room, 1 Large Single Bed, Non Smoking

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Twin Room, Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room, Smoking

8.0 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Twin Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | 1 bedroom, in-room safe, desk, free WiFi

Standard Double Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • 26 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Deluxe Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • 32 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Small Double Room, City View, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Small Double Room, City View, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Corner Suite Room, River View, Non Smoking

Corner Suite Room, River View, Non Smoking | 1 bedroom, in-room safe, desk, free WiFi

Corner Suite Room, River View, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • 70 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Double Room, River View, Non Smoking

Deluxe Double Room, River View, Non Smoking | 1 bedroom, in-room safe, desk, free WiFi

Deluxe Double Room, River View, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • 32 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Small Double Room, City View, Smoking

1 bedroom, in-room safe, desk, free WiFi

Small Double Room, City View, Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room with Shinano River View

1 bedroom, in-room safe, desk, free WiFi

Standard Double Room with Shinano River View

  • Sleeps 2

View all photos for Deluxe Double Room

1 bedroom, in-room safe, desk, free WiFi

Deluxe Double Room

  • Sleeps 2

View all photos for Junior Suite, Non Smoking, River View

Junior Suite, Non Smoking, River View | 1 bedroom, in-room safe, desk, free WiFi

Junior Suite, Non Smoking, River View

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • 36 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, River View, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Twin Room, River View, Non Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • 26 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Economy Single Room, Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Single Room, Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • 15 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Economy Single Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Single Room, Non Smoking

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • 15 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Economy Twin Room, Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Twin Room, Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • 23 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Economy Twin Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Twin Room, Non Smoking

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • 23 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Economy Single Room - Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Single Room - Smoking

  • Sleeps 1

View all photos for Economy Single Room - Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Single Room - Non-Smoking

  • Sleeps 1

View all photos for Standard Single Room - Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Single Room - Smoking

  • Sleeps 1

View all photos for Standard Single Room - Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Single Room - Non-Smoking

  • Sleeps 1

View all photos for Economy Twin Room - Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Twin Room - Smoking

  • Sleeps 2

View all photos for Economy Twin Room - Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Standard Twin Room - Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room - Smoking

  • Sleeps 3

View all photos for Standard Twin Room - Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room - Non-Smoking

  • Sleeps 3

View all photos for Deluxe Twin Room - Smoking

1 bedroom, in-room safe, desk, free WiFi

Deluxe Twin Room - Smoking

  • Sleeps 3

View all photos for Deluxe Twin Room - Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Deluxe Twin Room - Non-Smoking

  • Sleeps 3

View all photos for Petite Double Room - Smoking

1 bedroom, in-room safe, desk, free WiFi

Petite Double Room - Smoking

  • Sleeps 2

View all photos for Petite Double Room - Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Petite Double Room - Non-Smoking

  • Sleeps 2

View all photos for Main Building Regular Floor Standard, Twin With Bath, River View

1 bedroom, in-room safe, desk, free WiFi

Main Building Regular Floor Standard, Twin With Bath, River View

  • Sleeps 3

View all photos for Junior Suite

1 bedroom, in-room safe, desk, free WiFi

Junior Suite

  • Sleeps 2

View all photos for Suite

1 bedroom, in-room safe, desk, free WiFi

Suite

  • Sleeps 2

View all photos for Standard Twin Room with Shinano River View

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room with Shinano River View

  • Sleeps 2

Similar properties

View from room

Hotel Nikko Niigata

  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
9.0 out of 10, Wonderful, 912 reviews
The price is ฿1,521
฿1,840 total
16 Nov - 17 Nov
Hotel Nikko Niigata
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About the area

Map
53, Kawabata-cho 6-chome, Niigata, Niigata, 951-8053

What's nearby

  • Bandai Bridge - 5 min walk - 0.4 km
  • Niigata City Performing Arts Center - 15 min walk - 1.3 km
  • Niigata Prefectural Civic Centre - 16 min walk - 1.4 km
  • Toki Messe - 18 min walk - 1.6 km
  • Niigata City Aquarium - 3 min drive - 2.7 km

Getting around

  • Niigata (KIJ) - 17 min drive
  • Niigata Station - 21 min walk
  • Toyosaka Station - 31 min drive

Restaurants

  • ‪らーめん 二葉 - ‬5 min walk
  • ‪ブッフェレストランつばき - ‬1 min walk
  • ‪珈琲 六曜館 - ‬5 min walk
  • ‪Konkret Coffee＋Beer - ‬4 min walk
  • ‪中国料理 桃花林 - ‬1 min walk

About this property

Hotel Okura Niigata

Hotel Okura Niigata puts you within a 15-minute drive of Toki Messe and Niigata Racecourse. Guests looking for a bite to eat can visit the 6 restaurants, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 265 rooms
    • Arranged over 15 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (JPY 1320 per night)
    • On-site parking is limited
    • Height restrictions apply for on-site parking
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 6 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Shared microwave
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

La Shinano – On-site coffee shop.
Yahiko – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Bar Edinburgh – On-site bar. Open daily.
Tsubaki – This buffet restaurant serves breakfast, lunch and dinner. Open daily.
Tomizushi Zen – This sushi bar specialises in Japanese cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3000 for adults and JPY 1730 for children

Children & extra beds

  • Cots/infant beds are available for JPY 1210.0 per night
  • Rollaway beds are available for JPY 3630.0 per night

Parking

  • Self-parking costs JPY 1320 per night
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a smoke detector and window guards on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Also known as

Hotel Okura Niigata
Okura Niigata
Hotel Okura Niigata Hotel
Hotel Okura Niigata Niigata
Hotel Okura Niigata Hotel Niigata

Frequently asked questions

Does Hotel Okura Niigata offer free cancellation for a full refund?

Yes, Hotel Okura Niigata does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Okura Niigata?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Okura Niigata?

Yes. Self-parking costs JPY 1320 per night. Parking spaces may be limited.

What are the check-in and check-out times at Hotel Okura Niigata?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Hotel Okura Niigata and nearby?

Recommended spots to visit include Bandai Bridge (4-min walk) and Honcho Chuo Ichiba (6-min walk), along with Niigata Prefecture Memorial Hall (0.8 mi) and Niigata City History Museum (0.9 mi).

Are there restaurants at or near Hotel Okura Niigata?

Yes, there are 6 on-site restaurants, featuring Japanese cuisine.

Does Hotel Okura Niigata have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Hotel Okura Niigata like?

Hotel Okura Niigata is located on the boardwalk in Chuo Ward, a short 4-minute walk from Bandai Bridge and 17 minutes' walk from Niigata City History Museum.

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Reviews

Hotel Okura Niigata Reviews

8.6

Excellent

8.6

Cleanliness

8.2

Location

9.0

Staff & service

8.4

Eco-friendliness

8.0

Property conditions & facilities

What guests liked

  • The breakfast buffet was consistently described as excellent, good, and outstanding with a wonderful assortment of hot and cold dishes. (11 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location

Reviews

10/10 Exceptional

Top notch customer service, clean and excellent breakfast buffet.
Michelle, 1-night trip

10/10 Exceptional

Niigata charm

Hotel Okura personifies ‘omotenashi’, well done 👍
Leonard, 1-night trip

10/10 Exceptional

View from the room was good.
Yumiko, 1-night trip

10/10 Exceptional

It was wonderful I like how my room I was able to view the river!
J, 3-night trip

10/10 Exceptional

Comfortable and convenient

Welcoming staff. Convenient location. Room with a big window with a nice view of the river. Comfortable bed and bedding. Clean.
Kathleen, 1-night trip

10/10 Exceptional

Will be back

Good sized room and excellent Japanese breakfast
2-night trip

8/10 Very good

Hotel needs a significant refresh. Rooms were old, furniture and carpet worn. Staff were great, but accommodation were not 4 star.
Sherman, 2-night trip

10/10 Exceptional

This was surely the best hotel in town when it opened. Showing signs of wear and tear (but so am I!), but still comfortable like an old sofa. The double room was spacious (by any standard, not just Japan), with room for a desk and chairs. Breakfast buffet was very good. Location overlooking the river, could walk to fish market for excellent sushi.
Anthony, 2-night trip

8/10 Very good

WiFi problems

The location was good and the room was clean and good enough for one person. The WiFi connection was very weak, though, and I went between a weak signal to no signal my entire stay. Other than that, it was a good place to stay.
2-night trip

8/10 Very good

WiFi is very very poor.
YIN-FENG, 4-night trip

6/10 Good

Underwhelming experience

Somewhat disappointing facilities for a large hotel. Very aged bedroom, no public bath. Breakfast was good and staff were very friendly.
Sile, 2-night trip

10/10 Exceptional

Fantastic hotel in Niigata

My husband and I and our 2 friends stayed at Hotel Okura Niigata In April 2025 - 2 rooms facing the river. Rooms were spacious, clean, bright with comfortable beds and linens. The hotel & restaurant service is beyond outstanding - despite the restaurant being closed (that served Cherries Jubilee ), the hosts graciously opened the restaurant for us and their chef prepared a spectacular Cherries Jubilee dessert for the 4 of us ! The Breakfast buffet was outstanding. A wonderful assortment of hot dishes including eggs, omelets, Japanese offerings, Cappucino's , salmon, fresh fruits, croissants and salads. Taxi service was readily available. The hotel is in an excellent location downtown with easy access to see sights and restaurants. Would definitely stay again when we return to Japan
Corinne, 1-night trip

10/10 Exceptional

館内日本料理店「や彦」の食事が美味しかった。
Takayuki, 1-night trip

10/10 Exceptional

出張で１泊利用。建物にも接客にも格式と丁寧さを感じる。萬代橋を渡って先に位置し、新潟駅からはバスで５分程度。近隣にコンビニ、徒歩圏内に飲食店街があり、食事には困らない。出張でも観光でもおすすめ。
Takehiro, 2-night trip

6/10 Good

RYUICHI, 1-night trip

10/10 Exceptional

洗面所のティッシュペーパーが無くなり、部屋のを移動して使用してました。 飲み物がほうじ茶と煎茶だけでコーヒーが欲しかったです。
MAHO, 1-night trip

10/10 Exceptional

toshiya, 1-night trip

10/10 Exceptional

CHIHOKO, 2-night trip

8/10 Very good

Sasaki, 3-night trip

6/10 Good

Yoshinobu, 1-night trip

6/10 Good

MITSUGU, 1-night trip

10/10 Exceptional

相対的に良いホテルです。

外装、内装共に旧さは目立つが、決して汚い感じはない。 室内も清潔さが保たれ、好感が持てた。 フロントのスタッフの対応も非常に良い。 ただし、ベッドメイキングは素人っぽく、シーツが上手く挟まれておらず、就寝後翌朝には捲れあがってしまっていた。室内の冷蔵庫は小さく冷えが悪い（これは何とかしてほしい）。6階にある電子レンジは便利だが、スタッフルームの直ぐ傍に設置されてるので朝などスタッフ交代の時間帯は使用しにくい。地下駐車場はとにかく狭く入出庫が大変でした。
MOTOOKI, 7-night trip

10/10 Exceptional

3-night trip

8/10 Very good

駅から距離はあるものの、タクシーは使わずに散歩がてら歩ける距離だったのでよし。 次回は朝食付きにしようかと思います 夕方と早朝はとても綺麗だった
Naoaki, 1-night trip

8/10 Very good

Chiho, 1-night trip