Overall the service and the hotel is good can't really fault anything but the check in process was abit so what disappointing. As I knew my was landing at 5am I email them for an early check in 5 days in advance, no response until Iast day. The response in the email was no problem sir come to hotel we will accommodate your request, no mention of early charges at all. However at the time of the check in they wanted a whole days charge for an early check in after quite lengthy dispute we negotiate half way. There was no consideration of the fact we have travelled all the way from the UK.
IMRAN
ทริป 4 คืน
10/10
pronit
ทริป 2 คืน
6/10
DURAIYA
ทริป 1 คืน
10/10
Sanjeev
ทริป 2 คืน
10/10
Very clean hotel. Beds comfortable. Views from the windows are amazing. The washroom facilities were very good. Lots of storage space.
The staff was very polite and helpful.
Dining: Excellent menu covering a very wide variety of world menus. Very good vegetarian options.
The reception staff was very courteous and helpful.
R
ทริป 3 คืน
10/10
ผู้เข้าพักจริง
ทริป 12 คืน
10/10
ผู้เข้าพักจริง
ทริปธุรกิจ 1 คืน
10/10
Easy, clean rooms and bathrooms, very good breakfast
ผู้เข้าพักจริง
ทริปกับเพื่อน 4 คืน
10/10
Back in
ทริปธุรกิจ 1 คืน
10/10
Location and friendly staff
Hanif
ทริป 19 คืน
10/10
AJAY
ทริปธุรกิจ 1 คืน
2/10
Saroj
ทริปกับครอบครัว 1 คืน
8/10
Very good experience overall, from the airport transfer to check-in. I was made to feel very welcome
ผู้เข้าพักจริง
ทริปธุรกิจ 1 คืน
10/10
Rama
ทริปกับครอบครัว 2 คืน
10/10
Arti
ทริป 4 คืน
8/10
Jay
ทริป 9 คืน
8/10
Staff are extremely courteous for sure and friendly with service oriented goals .... But the bathroom cleanliness was poor , the bath are has mold formation and carpets worn-down for room on 9th floor .....
MAMTA
ทริป 7 คืน
10/10
The room was very comfortable.
Fernando
ทริปโรแมนติก 3 คืน
8/10
Andrea
ทริป 4 คืน
8/10
Mamta
ทริป 3 คืน
8/10
Booking thru Expedia does help .... i had to extend my stay and the Hotel team under sales, front desk and CSR keep stating that No Rooms and Hotel is booked ....