4/10 พอใช้
19 กุมภาพันธ์ ค.ศ. 2025
Very poor hotel dated and grubby with poor staff
Upon arrival we were approached outside and asked where we were staying then shown our parking spot on the road which cost an extra £15 per night.
I had been informed of the extra charge after the booking was made.
The room was small and cramped with a tiny ensuite, the walls were grubby with marks and everything felt old, not enough towels supplied and we had to ask for the missing ones and were told it was not an error but the normal amount, one face towel per couple? The room heating was not working with cold radiators and non existant control knobs (we were told they were removed because some guests break them).
After trying unsuccessfuly to put the heating on for us as the room was not cold but not a comfortable temperature he brought us a very dirty radiator with a 6 inch cord that we couldn't plug in unless we placed it upon either the bedside table or the small unit where the kettle resided.
The headboard was grubby and torn in places, draughty sash windows. On the second evening after showering we had a knock on the door, the manager came in and asked if I had just showered, I said yes and he went into the bathroom and accused me of showering with the cubicle door open, not true, the few drips of water on the floor were from me getting dried, he said there had been a leak into the room below. I looked at the floor and the sealant was in a bad way and missing in parts.
In short inadequate maintenance blamed on the guest.
Have pictures of room but can't upload them.
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