Pool area was clean and well maintained. Deluxe room was old and very simple, needs updating to current standards. Staff was excellent as well as the food. No backup generator (was out of service) and a private birthday party in front of my room caused me to check out a day early.
Many stays I tolerated their noisy old Air Con, cement frame-beds, walls painted over and over ...all in rooms so cheap they allow pets (gotta attract guests somehow). I am fan of Security (Mark) and front desk (Ilene). But this trip, like the reviews on Google Maps say 'You will get tired of waiting for waitresses' and I DID....AND last night a new waitress, make a RUDE statement about the age of myself-wife-mother-n-law all while they are table. WHAT! WHO the heck is she to insult me/a guest..is she my friend? a relative?! Grr. Checking out, I chat manager about that insult to me; his smug replay "well she didn't mean it" WHAT?! ...he doesn't say 'sorry sir' or '"I'll talk to her." instead talks me down.He..Hotelers so MANY better hotels on Olongapo Beach; as in By the Sea, C-Cove and the new (& amazing) Central Park Resort. I'll never go back to Treasure Insult Hotel again, signed, ' bodyguard.inc @ yahoo.com ' (ps. wait> I'm sure the manager will alibi his unprofessional below)
Bodyguard Inc C. Richard
Bodyguard Inc C. Richard, āļāļĢāļīāļāļāļąāļāļāļĢāļāļāļāļĢāļąāļ§ 1 āļāļ·āļ
The STARS of Olongapo Beach! (get it?) ;-) 5-Star items: Staff (especially day guard), Mngr always on grounds, Food (perfect Patty Melt, Onion Rings,Omelet-20 styles!), parking..... 4.5 star pool.....4-star room (although I like cable package, high TV, and LOVE high mounted fan (rare ZZZzzz). Beach is 3-stars as public beach = vendors. 2019, 10-trips Olongapo, EIGHT were to THIS hotel!
Bodyguard Inc C. Richard
Bodyguard Inc C. Richard, āļāļĢāļīāļ 1 āļāļ·āļ
This is a hotel trap! DO NOT BOOK on this hotel. Made the mistake of booking here thinking you get what you pay for. For $85/night, I was expecting a somewhat decent hotel. Nope! Biggest mistake. If you want to surround your family with expats and their local consorts, this is your place. The place is so small and their beach access is ridiculous! Their photos are misleading. Be warned! Also, no refunds for cancellation! Total rip-off! Never, never, never again!
Great staff, very friendly. Room very basic for too much money. No toiletries, tea coffee, wardrobe or storage. Clothes in the case for a week.
Staff brill work hard but place needs a lot of money spent on it to improve.