The hotel staff were very nice and friendly, and the hotel itself was beautiful. My room, 417, appeared to have a plumbing issue; although I cleaned the bathroom, it still had a strange odor and the water pressure was low with no hot water. Even after housekeeping cleaned it, the smell persisted, so I kept the bathroom door closed. The walls were quite thin, and the noise from room 415, including loud music and conversation, was disruptive.