In the heart of Veracruz, DoubleTree by Hilton Hotel Veracruz welcomes you with ocean views and international cuisine at Enxebre restaurant. Relax by the outdoor pool, stay connected with in-room WiFi, or unwind at the health club.
World Trade Center Veracruz - 8 min drive - 8.2 km
Getting around
Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 28 min drive
Veracruz Central Station - 28 min walk
Restaurants
Jarrita De Oro - 7 min walk
Gůero,Güera - 4 min walk
El Rey Del Ceviche - 8 min walk
Tacos y Carnitas Alex - 9 min walk
Palapa de Perea - 8 min walk
About this property
DoubleTree by Hilton Hotel Veracruz
At DoubleTree by Hilton Hotel Veracruz, you'll be a short five-minute drive from Veracruz Aquarium and Veracruz Harbour. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Enxebre, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a health club and a fitness centre. Fellow travellers say good things about the room service and helpful staff.
At a glance
DONE
Hotel size
155 rooms
Arranged over 9 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi (speed: 50+ Mbps) and wired internet access in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Free on-site valet parking
Wheelchair-accessible parking and van parking on site
On-site parking is limited
Electric vehicle charging point on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:30 AM–noon
Complimentary wireless Internet access (speed of 50+ Mbps) and free wired Internet
Phone
Desk chair
Food and drink
Meal delivery service
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
Enxebre – Overlooking the ocean, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Here's the breakdown, no surprises
Optional extras
Full breakfast is offered for an extra charge of approximately MXN 330.00 for adults and MXN 199.00 for children
Late checkout can be arranged for an extra charge of MXN 600.00 (subject to availability)
Policies
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
DoubleTree Hilton Veracruz
Hotel Novo Mar Veracruz
Novo Mar
Novo Mar Veracruz
Doubletree By Hilton Veracruz
DoubleTree by Hilton Hotel Veracruz Hotel
DoubleTree by Hilton Hotel Veracruz Veracruz
DoubleTree by Hilton Hotel Veracruz Hotel Veracruz
Frequently asked questions
Does DoubleTree by Hilton Hotel Veracruz offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Hotel Veracruz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton Hotel Veracruz?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at DoubleTree by Hilton Hotel Veracruz?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at DoubleTree by Hilton Hotel Veracruz?
Yes, there's free self and valet parking. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at DoubleTree by Hilton Hotel Veracruz?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of MXN 600.00 (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at DoubleTree by Hilton Hotel Veracruz?
No, this hotel doesn't have a casino, but Casino Codere Boca del Río (7-min drive) and Big Bola Casino (8-min drive) are both nearby.
What is there to do at DoubleTree by Hilton Hotel Veracruz and nearby?
DoubleTree by Hilton Hotel Veracruz has an outdoor pool and a health club.
Are there restaurants at or near DoubleTree by Hilton Hotel Veracruz?
Yes, Enxebre offers international cuisine and ocean views.
What's the area around DoubleTree by Hilton Hotel Veracruz like?
DoubleTree by Hilton Hotel Veracruz is located near Regatas Beach in Malecon, a short 12-minute walk from Veracruz Aquarium and 19 minutes' walk from Veracruz Harbour.
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DoubleTree by Hilton Hotel Veracruz Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Service staff
Room
Beach
Food
Location
Breakfast
Restaurant
Ocean view
Beach view
Cleanliness
What guests liked
The property's beachfront location offers stunning views and easy access to the beach and nearby attractions. (6 reviews)
Breakfast was excellent with a good spread and delicious, artisanal options. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
4 Apr 2025
wonderful fully renovated property, great staff and friendly and professional service, wonderful location and super room size
Claudia
Claudia, 1-night trip
10/10 Exceptional
15 Mar 2025
Right near the beach. Staff incredibly friendly and helpful. Easy tk get transportation
Julie
Julie, 1-night trip
10/10 Exceptional
17 Jul 2024
Delicious food and beautiful place
Mariana
Mariana, 1-night trip
10/10 Exceptional
4 Nov 2023
Awesome place to stay, love it
Alvaro
Alvaro, 9-night trip
10/10 Exceptional
2 Dec 2024
Excellent staff.
Irma
Irma, 1-night trip
10/10 Exceptional
25 Sep 2024
Very convenient location
Rodrigo
Rodrigo, 3-night trip
10/10 Exceptional
24 Aug 2024
The room was super comfortable
Arjeniz
Arjeniz, 1-night trip
10/10 Exceptional
20 Jun 2024
Great place in Veracruz
Everything was great
LUIS ANTONIO
LUIS ANTONIO, 5-night trip
10/10 Exceptional
22 May 2024
Excellent services, always clean, good air condition and closed to the malecon, and other areas for recreation and fun
Arnol a
Arnol a, 4-night trip
8/10 Very good
26 Aug 2024
Relaxing pool area.
We were able to check in early from an overnight flight. Made the day and evening easy to enjoy after a nap!
Nichole
Nichole, 3-night trip
2/10 Poor
9 Dec 2024
On December they host parties and you can’t sleep.
Carlos
Carlos, 2-night trip
10/10 Exceptional
9 Dec 2024
Good.
Jose Alberto
Jose Alberto, 3-night trip
10/10 Exceptional
2 Dec 2023
The staff was very nice. The location, right on the malecón is great for enjoying the beach. You can walk out on the nearby breakwater. The zocalo, the main plaza of Veracruz is a 25-minute walk away.
John
John, 2-night trip
2/10 Poor
7 Oct 2024
Cleaning and linens needs to be updated.
Elizabeth
Elizabeth, 4-night trip
8/10 Very good
6 Dec 2023
Breakfast was very good, a good spread. The room was a good size, the bed comforters and bathroom towels need updating.
Ivonne Herrera
Ivonne Herrera, 6-night trip
4/10 Fair
24 Jan 2025
Very bad quality/price ratio.
No mini fridge.
Pool closed.
Benoit
Benoit, 2-night trip
10/10 Exceptional
29 Oct 2024
The staff were incredibly welcoming the minute we stepped into the hotel, which was a nice feeling after traveling for a long period of time. Our view was incredible as well since we chose a room with an ocean view. I will say, though, that one little invonvenience was the elevator. There were times when it was not working too well, taking a little longer to open once we reached our floor of choice. Other than that though, wonderful experience, would come again.
zulema
zulema, 1-night trip
6/10 Good
2 Oct 2024
Staff is unfriendly, wind noise came inside the window
Nereyda
Nereyda, 1-night trip
10/10 Exceptional
22 Aug 2024
1
Karla Irma
Karla Irma, 1-night trip
4/10 Fair
3 Apr 2024
Very old and not well maintained. Bed linen and towels are the oldest I have seen in a hotel - quite disrespectful . Windows so dirt that a beach view is pointless. Staff is well trained.
Sonia
Sonia, 3-night trip
8/10 Very good
26 Jul 2024
N/A
KAREN
KAREN, 4-night trip
2/10 Poor
28 Jul 2024
They give me a room that was next to some closet that was making a lot of noise. I asked him to switch my rooms. They say no they also give me towels that were ripped and hot holes in it, which was really disgusting. The bathroom smelled like sewer and this is really disappointing for the money that I paid for, and requesting a refund I left Hotel due to this Horrible experience I will never recommend this to anybody. I hope someone does anything about it. They supposed to be fun times when you go on vacation, but this is horrible experience and a refund for my stay there. Contact me at area code 661-221-1771. My name is Guadalupe thank you for your time and I hope you do something about it.