4/10 พอใช้
10 พ.ย. 2025
I was disappointed with my stay at The Square Hotel. I expected a charming location near the Duomo but instead got a business-style hotel in an industrial area.
The staff was unfriendly, and at check-in we witnessed them arguing with another guest about a barking dog—an uncomfortable scene for anyone to see. The hotel advertises a shuttle but doesn’t mention it costs about €100, and when I asked for other airport options, I was told to “figure it out.” Staff also couldn’t identify which tram stops directly in front of the hotel.
Although the hotel is fairly new, the room showed noticeable wear, and the toilet did not appear properly cleaned. The rooftop bar requires guests to buy a €24 drink—even if it is a soft drink—just to sit, which feels unreasonable.
Overall, the hotel charges luxury prices but does not offer luxury service. I wouldn’t recommend it for anyone seeking a charming stay.
Alexander
Alexander, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
