4/10 พอใช้
26 ส.ค. 2025
Loud, no AC, and lacks basic TV in room
We were booked into room 107 and the moment we opened the door we were immediately disappointed as it was facing the street and was extremely noisy and small. The room had a smart tv that had no access to the internet and had no English language channels (CNN or BBC). In fact the tv had mostly German shopping channels like QVC times seven. I had friends in the same building who had a tv with YouTube and CNN and BBC but apparently our TV lacked these options. I asked for assistance and the staff discovered that room 107 had a tv without basic options found in other rooms in the hotel. I was offered no formal compensation. The hotels also lacks AC. It has a nice back patio and top level space outdoors but one server tried to shortchange me by nearly 20 euros on the bill which left a bad impression.
Paul
Paul, ทริป 3 คืน
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