Placing you only steps from Zermatt-Matterhorn Ski Paradise, Matterhorn Lodge Boutique Hotel & Apartements features a free ski shuttle. Guests can visit the spa to be pampered with hot stone massages, body wraps or facials. Other highlights include a bar/lounge, a sauna and a steam room. Ski storage is also available. The helpful staff and overall property condition get good marks from fellow travellers.
Check-in start time: 2:30 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 16
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Guests will receive an email 5 days before arrival with check-in instructions; front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Children
Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Transfers
Free train station shuttle*
Off-site
Area shuttle within 200 metres*
Free ski shuttle
Other information
Smoke-free property
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 7:30 AM–10:30 AM
Bar/lounge
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Babysitting (surcharge)
What to do
Ropes course
Helicopter/aeroplane tours
Access to nearby health club
Bike rentals nearby
Hiking/biking trails nearby
Skydiving nearby
Ice skating nearby
Whale watching nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Bike hire
Ski storage
Snow sports gear
Facilities
1 building/tower
Built in 2012
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Fireplace in reception
Television in common areas
Adjacent to a golf course
Art gallery on-site
Designer shops on-site
Shopping centre on-site
Full-service spa
Sauna
Steam room
Accessibility
Lift
Ski
Free ski shuttle
May offer priority ski access
Ski storage
Ski lifts nearby
Ski runs nearby
Downhill skiing nearby
Skiing lessons nearby
Snowboarding nearby
Ski hire shops
Snowshoeing nearby
Room amenities
Be entertained
MP3 docking station
Plasma television
Home comfort
Heating
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Soundproofed rooms
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Guidebooks/recommendations
Local maps
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Muttgletscher. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Fees & policies
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately CHF 28 for adults and CHF 16 for children
Local area shuttle service is offered for an extra charge
Late checkout can be arranged for an extra charge of CHF 100.00 (subject to availability)
Housekeeping is offered for an extra charge
Renovations and closures
The property is closed between 19 September and 3 December.
Children & extra beds
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Matterhorn Lodge
Matterhorn Lodge Zermatt
Matterhorn Zermatt
Matterhorn Lodge Hotel Appartements Zermatt
Matterhorn Lodge Hotel Appartements
Matterhorn Appartements Zermatt
Matterhorn & Apartements
Matterhorn Lodge Hotel Appartements
Matterhorn Lodge Boutique Hotel & Apartements Hotel
Matterhorn Lodge Boutique Hotel & Apartements Zermatt
Matterhorn Lodge Boutique Hotel & Apartements Hotel Zermatt
Frequently asked questions
Is Matterhorn Lodge Boutique Hotel & Apartements currently open?
The property is closed between 19 September and 3 December.
Does Matterhorn Lodge Boutique Hotel & Apartements offer free cancellation for a full refund?
Yes, Matterhorn Lodge Boutique Hotel & Apartements does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Matterhorn Lodge Boutique Hotel & Apartements?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Matterhorn Lodge Boutique Hotel & Apartements?
Check-in start time: 2:30 PM; check-in end time: 10:00 PM. Check-out time is 11 AM. Late check-out is available for a charge of CHF 100.00 (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Matterhorn Lodge Boutique Hotel & Apartements and nearby?
During the winter, enjoy nearby recreation such as ice skating and downhill skiing, and return when the snow melts for cycling and hiking. Additional recreation on-site includes helicopter/aeroplane tours. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. Matterhorn Lodge Boutique Hotel & Apartements also has a picnic area and a garden, as well as access to a nearby health club.
What's the area around Matterhorn Lodge Boutique Hotel & Apartements like?
Matterhorn Lodge Boutique Hotel & Apartements is in the heart of Zermatt, a short 7-minute walk from Zermatt Gornergratbahn Station and 3 minutes' walk from Zermatt - Furi.
Matterhorn Lodge Boutique Hotel & Apartements Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.8/10
Amenities
9.8/10
Property conditions & facilities
9.8/10
Eco-friendliness
Reviews
10/10 Exceptional
25 Sep 2024
Lynn
Lynn, 2-night trip
Verified Expedia guest review
10/10 Exceptional
12 Sep 2024
The hotel is beautiful and well maintained. It's easily walkable to all major attractions in Zermatt, at least in summer when I visited. There is no AC, but leaving a window open was comfortable in early September.
Jeff
Jeff, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 Aug 2024
Nice hotel with a good view and nice restaurant
Carolyn
Carolyn, 2-night trip
Verified Expedia guest review
10/10 Exceptional
13 Aug 2024
This is the best hotel we stayed for the whole trip, you won't go wrong to stay here. Very friendly staff and the room is very clean, beautiful patio with flowers around. Very lovely place to stay. Love it!
ZI
ZI, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
27 Jul 2024
Wonderful stay; beautiful premises and lovely staff. Highly recommend.
Michael
Michael, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 Jun 2024
Amazing staff
Amazing suite
Amazing food
Highly Recommend
We were treated like family
Edward
Edward, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 Jun 2024
Awesome hotel with very friendly service. Breakfast was very good with excellent service. Everything seemed personalized. Makes you feel at home. Close to train station, restaurants, attractions. Free shuttle service to and from train station was great.
Must experience stay !!!
Uday
Uday, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Apr 2024
Great experience
Jesse
Jesse, 5-night trip
Verified Orbitz guest review
10/10 Exceptional
2 Jan 2024
10/10
James
James, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
28 Dec 2023
Chunchi
Chunchi, 1-night trip
Verified Expedia guest review
10/10 Exceptional
10 Dec 2023
Fantastic
Great property and staff. Very well done. Comfortable and clean, great base for exploring the area
Charles
Charles, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Oct 2023
Beautiful, clean, eco-friendly
David
David, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 Sep 2023
Very clean and convenient location, no complaints at all!
Yongbin
Yongbin, 2-night trip
Verified Expedia guest review
10/10 Exceptional
12 Sep 2023
Kevin
Kevin, 3-night trip
Verified Expedia guest review
10/10 Exceptional
29 Aug 2023
This property is amazing! Beautiful in every way. The room was very well equipped and spotless clean. The staff are so accommodating and friendly. I couldn’t imagine having a better experience anywhere else in Zermatt. Of the four hotels we visited in Switzerland, this hotel is far superior to any of the others. My only wish is thst i could have stayed there longer!
SCOTT
SCOTT, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
7 Aug 2023
Great stay!
Nice boutique hotel. Walking distance from the station.
Small family run place with friendly staff who are always happy to help.
Great views of Matterhorn:)
Kunal
Kunal, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Aug 2023
Beautiful place. The staff was amazing. I was so sad to leave. I definitely recommend this place. Perfect location, amazing breakfast, wonderful staff, top of the line spa.
Allison
Allison, 2-night trip with friends
Verified Expedia guest review
4/10 Fair
2 Aug 2023
JOSEPH
JOSEPH, 3-night trip
Verified Expedia guest review
4/10 Fair
22 Jul 2023
Location is good, inside is good, but I was very disappointed with the service provided.
Room position was bad , room was on the ground and vie was terrible: we were looking at the garbage container. Room wax dark , no light from outside . Nobody cleaned our room or take dirty cups and garbage!!!
Room was not cheap and we deserved better conditions for the money we paid.
Vesna
Vesna, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 Jul 2023
lovely family-owned and run lodge in zermatt
Siew
Siew, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
29 Jun 2023
Absolutely perfect spot to stay in Zermatt. If I’m ever lucky enough to return, I won’t look anywhere else!
Michael
Michael, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
30 Jan 2023
Favorite Hotel Anywhere!
Amazing hotel experience! Management made us feel like family.
Cleanest hotel I've ever stayed in anywhere, I highly recommend and will be returning.