Biwako Hotel, with its serene garden and rooftop terrace, is an inviting retreat near Otsu Port. Unwind in the sauna or take a dip in the seasonal outdoor pool; enjoy Japanese cuisine at one of the 4 on-site restaurants and explore nearby Biwako Flower Fountain and Lake Biwa Canal.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Bar
Electric vehicle charging point
Onsen
Pool
Free parking
24/7 front desk
Main amenities (12)
Daily housekeeping
4 restaurants and bar/lounge
Hot springs
Rooftop terrace
Breakfast available
Free train station pick-up
Free train station drop-off
Seasonal outdoor pool
Children's pool
Coffee shop/cafe
24-hour front desk
Garden
Feel at home (6)
Children stay free
Children's pool
Television
Garden
Daily housekeeping
Blackout curtains
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Premium Luxury Twin Room VISTA with Lounge Access [Adult-Only], Non-Smoking
Premium Luxury Twin Room VISTA with Lounge Access [Adult-Only], Non-Smoking
Highlights
Air conditioning
Club Lounge
TV
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Private bathroom
Bathrobes
42 sq m
Lake view
Sleeps 2
2 Single Beds
View all photos for Premium Luxury Twin Room AQUA with Lounge Access [Adult-Only], Non-Smoking
Premium Luxury Twin Room AQUA with Lounge Access [Adult-Only], Non-Smoking
Highlights
Air conditioning
Club Lounge
TV
Blackout curtains
Bathrobes
Toilet with electronic bidet
Shower/bath combination
Hairdryer
Lake view
Sleeps 2
2 Single Beds
View all photos for Superior Twin Room [Non-Smoking] - Lake View (40sqm)
Superior Twin Room [Non-Smoking] - Lake View (40sqm)
Highlights
Air conditioning
TV
Blackout curtains
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Hairdryer
Free bottled water
40 sq m
Lake view
Sleeps 4
2 Single Beds
View all photos for Deluxe Twin Room [Non-Smoking] - Lake View (33sqm)
Deluxe Twin Room [Non-Smoking] - Lake View (33sqm)
Highlights
Air conditioning
TV
Blackout curtains
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Hairdryer
Free bottled water
33 sq m
Lake view
Sleeps 2
2 Single Beds
View all photos for Superior Twin Room [Non-Smoking] - Lake View (33sqm)
Superior Twin Room [Non-Smoking] - Lake View (33sqm)
Highlights
Air conditioning
TV
Blackout curtains
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Hairdryer
Free bottled water
33 sq m
Lake view
Sleeps 2
2 Single Beds
View all photos for Deluxe Twin Room [Non-Smoking] - Lake View (40sqm)
Deluxe Twin Room [Non-Smoking] - Lake View (40sqm)
Highlights
Air conditioning
TV
Blackout curtains
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Hairdryer
Free bottled water
40 sq m
Lake view
Sleeps 3
2 Single Beds
View all photos for Deluxe Double Room [Non-Smoking] - Lake View (30sqm)
Deluxe Double Room [Non-Smoking] - Lake View (30sqm)
Biwako Hotel features a rooftop terrace and puts you within a 10-minute walk of Lake Biwa. You can splash around at the seasonal outdoor pool, visit one of the 4 restaurants for a bite to eat or unwind with a drink at the bar/lounge. Other highlights include a children's pool and a garden.
Languages
English, Japanese
At a glance
Hotel size
175 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 3 years and younger whose stay is included
Disposable personal items (toothbrush, razor, hair brush) are available on request in the lobby.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Transfers
Free train station shuttle from 8:00 AM to 10:00 PM
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10 AM
4 restaurants
Bar/lounge
Coffee shop
Gas grills
Travelling with children
Children stay for free (see details)
Children's pool
Bed rails
What to do
Hot springs
Boat tours nearby
Working away
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Hair salon
Luggage storage
Wedding services
Porter/bellhop
Bike hire
Romance packages
Facilities
Built in 1998
Rooftop terrace
Garden
Seasonal outdoor pool
Banquet hall
Accessibility
Lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site
Thin carpet in room
Room amenities
Be entertained
Television
Home comfort
Climate-controlled air conditioning and heating
Iron/ironing board (on request)
Sleep well
Blackout curtains
Freshen up
Shower/bath combination
Electronic bidet
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 2:00 PM to midnight. There are hot springs on site.
Dining
The Garden – This buffet restaurant only serves breakfast. Open daily.
OHMI – This steakhouse specialises in Japanese cuisine and serves lunch and dinner. Open daily.
HOSHI – This restaurant specialises in barbecue and serves lunch and dinner. Open selected days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3200 for adults and JPY 1600 for children
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 5:00 PM
The seasonal pool is open from July to August
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a smoke detector and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Guests with tattoos will be required to follow specific instructions when using the on-site public bathing facilities; more details are available at check-in.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Biwako Hotel
Biwako Hotel Otsu
Biwako Otsu
Biwako
Biwako Hotel Otsu
Biwako Hotel Hotel
Biwako Hotel Hotel Otsu
Frequently asked questions
Does Biwako Hotel offer free cancellation for a full refund?
Yes, Biwako Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Biwako Hotel?
Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 5:00 PM.
Are pets allowed at Biwako Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Biwako Hotel?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Biwako Hotel?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Biwako Hotel and nearby?
Have fun during the warmer months with activities nearby such as boat tours. Additional recreation on-site includes hot springs. Enjoy amenities such as a seasonal outdoor pool and a garden.
Are there restaurants at or near Biwako Hotel?
Yes, there are 4 on-site restaurants, featuring Japanese cuisine.
What's the area around Biwako Hotel like?
Biwako Hotel is in the heart of Otsu, a short 7-minute walk from Biwako-Hamaotsu Station and 5 minutes' walk from Lake Biwa.
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Biwako Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
23 Dec 2024
Love this hotel on Lake Biwa - lovely rooms with beautiful lake view. Nice onsen and good breakfast 😀
Anne
Anne, 2-night trip
8/10 Very good
30 Dec 2023
Nice place to stay
Excellent shuttle bus transportation to and from the train station.
Lyle
Lyle, 2-night trip
4/10 Fair
1 Nov 2024
Normal hotel
Yuki
Yuki, 1-night trip
10/10 Exceptional
18 May 2024
We had a room with a view of Lake Biwa. It was a beautiful. And the breakfast was delicious.
Etsuko
Etsuko, 1-night trip
10/10 Exceptional
1 Apr 2024
Very nice hotel, very clean and safe, beautiful views. Excellent food. Would have stayed longer if our schedule allowed 5⭐️
Gafyn
Gafyn, 3-night trip
10/10 Exceptional
12 May 2024
Lake view unobstructed
Lake view room worth it huge room . And the hotel onsen has a great view of the lake
Christopher
Christopher, 1-night trip
8/10 Very good
10 Jan 2025
The carpet is dusty. Toilet has smell. The air ventilation is ni good.
The room view is good.
Breakfast is average. The eggs are watery. It should be cooked more.
Patrick
Patrick, 2-night trip
10/10 Exceptional
29 Jun 2024
Excellent hotel with very attentive staff, although the dining options were quite expensive. Some vegan options would have been perfect! Beautiful views of Lake Biwa from our room, and loved the hotel shuttle bus to and from Otsu station. Thanks!
Tamsin
Tamsin, 1-night trip
8/10 Very good
4 Oct 2023
A relaxing trip
Nice view
Comfortable room
Service at lounge ok
Food at dinner buffet not ok
A walk near the lake a nice experience
Yet man
Yet man, 3-night trip
10/10 Exceptional
11 Apr 2023
Nice hotel and great view
It’s really happy to stay here. I believe all rooms are facing Biwako. Very good view, it’s our first priority option here.
Wenchi
Wenchi, 1-night trip
8/10 Very good
23 Mar 2023
Shuttle service available to and from Otsu station. Spacious room and great public bath.
Josephine
Josephine, 1-night trip
8/10 Very good
12 May 2024
The renovation was good enough, the staffs were very nice, the room had a nice view, and the Onsen was super clean and efficient. But I wonder what happened to the porter service. When we checked out, I could not find
anyone helped our luggages.