Excellent service and delicious food. The hotel is clearly well run and cared for. The onsen baths in the hotel were the perfect temperature and the location ideal.
Jamie
ทริป 2 คืน
10/10
This traditional Onsen and inn has excellent staff that is very patient, kind, thoughtful, and pays attention to details. They were very friendly, and willing to speak English to explain and introduce new foods. No matter what time we stopped by front desk, they answered our questions with a smile. They cleaned mud off our shoes after our visit to snow monkey park. Their shuttle service to park and train station was super helpful. They even returned my mother’s forgotten hat to her on the rapid express train before we left town after check out.
Irene
ทริปกับครอบครัว 1 คืน
10/10
Shibu Hotel is such a lovely place to stay the staff is very kind and attentive. Most of them spoke some English. We would definitely come back for the hospitality and beautiful location.
Jennifer
ทริปกับเพื่อน 1 คืน
10/10
Highlight of trip. Service excellent. Stayed 2 nights and food for breakfast and dinner different each night. So fun and delicious . Onsen each different and very relaxing. Snow monkeys incredible. Borrow boots from hotel. We forgot and they cleaned our shoes.
Karen
ทริปกับครอบครัว 2 คืน
10/10
Excellent service and awesome breakfast I truly recommend and forgetting to mention to high quality of the staff
Fabrice
ทริป 2 คืน
10/10
Such a wonderful stay! The staff were so friendly and accommodating. They drove us to and from Yudanaka station, and had no trouble offering us vegetarian kaiseki.
The room was spacious and comfortable, with a great sunset view.
Raphael
ทริป 2 คืน
10/10
Séjour incroyable. Un lieu charmant, un personnel chaleureux, accueillant, attentif. Les repas sont délicieux, pouvoir profiter d'une option végétarienne est vraiment appréciée. Le onsen privatif est magnifique.
Nous remercions chaleureusement l'équipe de l'hôtel pour ce magnifique séjour.
Marie
ทริป 2 คืน
10/10
We felt like royalty. Excellent food and service. The van ride to the Monkey Park and the outdoor private onsen was icing on the top! Highly recommend!
Barbara
ทริป 1 คืน
10/10
Very caring staff and thoughtful experience. The private and group onsens on site were beautiful and clean. The guidance and support navigating the town were exceptional. Will go again.
David
ทริป 1 คืน
10/10
Lovely service with top notch onsen
Hsin-Ming
ทริปกับครอบครัว 1 คืน
10/10
great clean helpful proprietor, they go out of their way to accomodayte any request, will come again
ผู้เข้าพักจริง
ทริปกับครอบครัว 2 คืน
10/10
Incredible experience. Hotel was clean and comfortable, the staff is very helpful and nice, and I had some of my favorite meals in all of Japan. Would highly recommend this place.
Casey
ทริปกับเพื่อน 2 คืน
10/10
Un gran hotel, donde te atiende al parecer una familia súper amable, incluye comida, tradicional, que es todo un espectáculo y de excelente calidad, no te lo puedes perder, excelente!!
alberto
ทริป 1 คืน
10/10
Comida tradicional japonesa excelente!
Equipe prestativa e atenciosa !!
RENATO
ทริปกับครอบครัว 2 คืน
10/10
We were picked up from the train and immediately got a ride to the monkey park, a major reason for our visit. The hotel then sent a shuttle to pick us up and return us to the hotel where our luggage had already been taken to the room. This was a more traditional place with shoe removal and slippers provided. Dinner was incredible despite my not loving a few of the items in the set course menu. Breakfast was equally fulfilling. We did not take advantage of the public onsens due to our short visit but did use the private onsen in site. At the end of the stay we were driven back to the train station for our departure and given a small token of candies. An excellent stay!
Superb onsen experience. Our room was very clean with comfortable tatami/futon. Outdoor and indoor onsen was very pleasant as were the private onsen. Kaiseki was delicious and filling. Most of all staff and owners were very welcoming and kind. Will come back.
Kay
ทริปกับครอบครัว 2 คืน
10/10
The staff was amazing. Very friendly and professional. I especially like the fact that they picked us up from our bus stop and took us to Snow monkey River. Thereafter, we called them, and they picked us up and took us to the hotel. The private onsen was amazing. I enjoyed it. The 13 course meal was exceptional and tasty This is a must place hotel to be at because they make the whole transition from the bus stop to their place very easy. There is a couple that runs the place and they are helpful, professional, and beautiful!!!
Teresa
ทริปกับครอบครัว 1 คืน
10/10
We had the best time at the Shibu Hotel! The staff was so friendly and went above and beyond to accommodate us and make us feel welcome in their little slice of paradise. Our room was beautiful! We were given rides to and from the train station, rides to and from snow monkey park, two great meals, and friendly helpful service at every juncture. The hotel’s private and public onsen’s are great but don’t miss out on the public bath house tour!!! The hotel perfectly placed in the middle of the public bath house tour and will give you a map and a key to access each little bath. One of the best experiences of our entire Japan trip (or any trip). I would also pick one night to and try one of the local restaurants. We loved our smokey bar and home closing experience at a place down the road called Chokkun Izakaya.