We had a fantastic stay at Shibu Hotel. The staff were so kind and welcoming. They made us feel so special throughout our stay. The Kaiseki dinner was such an experience. The room was very nice, clean and had nice decor. I would recommend this hotel to anyone staying in Shibu Onsen.
Sarah
ทริป 1 คืน
10/10
Excellent service and delicious food. The hotel is clearly well run and cared for. The onsen baths in the hotel were the perfect temperature and the location ideal.
Jamie
ทริป 2 คืน
10/10
This traditional Onsen and inn has excellent staff that is very patient, kind, thoughtful, and pays attention to details. They were very friendly, and willing to speak English to explain and introduce new foods. No matter what time we stopped by front desk, they answered our questions with a smile. They cleaned mud off our shoes after our visit to snow monkey park. Their shuttle service to park and train station was super helpful. They even returned my mother’s forgotten hat to her on the rapid express train before we left town after check out.
Irene
ทริปกับครอบครัว 1 คืน
10/10
Shibu Hotel is such a lovely place to stay the staff is very kind and attentive. Most of them spoke some English. We would definitely come back for the hospitality and beautiful location.
Jennifer
ทริปกับเพื่อน 1 คืน
10/10
Highlight of trip. Service excellent. Stayed 2 nights and food for breakfast and dinner different each night. So fun and delicious . Onsen each different and very relaxing. Snow monkeys incredible. Borrow boots from hotel. We forgot and they cleaned our shoes.
Karen
ทริปกับครอบครัว 2 คืน
10/10
One of the best staff who was always super helpful during our stay.
Food service at both breakfast and dinner were always of very high quality.
Lastly, onsen experience was also very relaxing. I recommend booking the private outdoor onsen.
Smittipon
ทริปกับครอบครัว 2 คืน
10/10
Excellent service and awesome breakfast I truly recommend and forgetting to mention to high quality of the staff
Fabrice
ทริป 2 คืน
8/10
Staying the night here was unnecessary and expensive. I would advise you to visit the monkey park and then continue onward to wherever you’re headed. Having said that should you decide to spend the night, the room was large comfortable and well appointed. Beds were comfy and there was free tea and beverages in the public lounge. The kaiseki dinner was good but the breakfast was a single tray set menu. No buffet. It’s a sleepy town with 9 onsens, so spring onwards might be worth to get the onsen key, put on your Yukata and go to town (sic). The owners brother drives the shuttle to the money park and the station. He is a lovely person!!! Oh and don’t miss the Chokkun Izakaya. The owner is a character alongwith his wife so you will have a very enjoyable and filling meal - guaranteed.
Amir
ทริป 1 คืน
10/10
Amazing staff that are so accommodating, the dinner was a great experience and the food was delicious. Couldn't fault the experience here.
Michaela
ทริปกับครอบครัว 2 คืน
10/10
Such a wonderful stay! The staff were so friendly and accommodating. They drove us to and from Yudanaka station, and had no trouble offering us vegetarian kaiseki.
The room was spacious and comfortable, with a great sunset view.
Raphael
ทริป 2 คืน
10/10
Séjour incroyable. Un lieu charmant, un personnel chaleureux, accueillant, attentif. Les repas sont délicieux, pouvoir profiter d'une option végétarienne est vraiment appréciée. Le onsen privatif est magnifique.
Nous remercions chaleureusement l'équipe de l'hôtel pour ce magnifique séjour.
Marie
ทริป 2 คืน
10/10
We felt like royalty. Excellent food and service. The van ride to the Monkey Park and the outdoor private onsen was icing on the top! Highly recommend!
Barbara
ทริป 1 คืน
10/10
Very caring staff and thoughtful experience. The private and group onsens on site were beautiful and clean. The guidance and support navigating the town were exceptional. Will go again.
David
ทริป 1 คืน
10/10
とても気の利いた素敵なホテル旅館です
お料理も美味しく温泉も最高な湯質です
KIUYA
ทริปกับครอบครัว 2 คืน
10/10
Lovely service with top notch onsen
Hsin-Ming
ทริปกับครอบครัว 1 คืน
10/10
great clean helpful proprietor, they go out of their way to accomodayte any request, will come again
ผู้เข้าพักจริง
ทริปกับครอบครัว 2 คืน
10/10
Incredible experience. Hotel was clean and comfortable, the staff is very helpful and nice, and I had some of my favorite meals in all of Japan. Would highly recommend this place.
Casey
ทริปกับเพื่อน 2 คืน
10/10
Un gran hotel, donde te atiende al parecer una familia súper amable, incluye comida, tradicional, que es todo un espectáculo y de excelente calidad, no te lo puedes perder, excelente!!
alberto
ทริป 1 คืน
10/10
Comida tradicional japonesa excelente!
Equipe prestativa e atenciosa !!
RENATO
ทริปกับครอบครัว 2 คืน
10/10
We were picked up from the train and immediately got a ride to the monkey park, a major reason for our visit. The hotel then sent a shuttle to pick us up and return us to the hotel where our luggage had already been taken to the room. This was a more traditional place with shoe removal and slippers provided. Dinner was incredible despite my not loving a few of the items in the set course menu. Breakfast was equally fulfilling. We did not take advantage of the public onsens due to our short visit but did use the private onsen in site. At the end of the stay we were driven back to the train station for our departure and given a small token of candies. An excellent stay!