The staff was very friendly. However, we were in town for an event in Sazuka and did not realize the extreme limitations of public transportation to Fine Gardens 3. We walked over 1.5 miles to the hotel, and upon walking up to the grounds, we were immediately turned off. The exterior of the building was pretty bad, the lobby was clean, but the rooms were very dirty. The floors had not been mopped and were covered in many dirty patches of dried fluids. There were creams/oils on the couch, and overall not a clean space. We ended up cancelling our reservation and making a last-minute booking in another town.