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The East Hotel Hangzhou

4.5 star property
Luxury hotel with restaurant, near West Lake

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Photo gallery for The East Hotel Hangzhou

Property amenity
Garden views
Executive Room, 1 King Bed | Down comforters, Tempur-Pedic beds, free minibar, in-room safe
Lounge
Garden views
Immerse yourself in luxury at The East Hotel Hangzhou, where a free grocery shopping service and garden views from The East Cafe await. Relax by the swimming pool, unwind in the library, or enjoy extended parking.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Gym
  • Free parking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Free theme park shuttle
  • 24-hour fitness center
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Terrace

Feel at home (6)

  • Children stay free
  • Separate bathtub and shower
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Down comforters, Tempur-Pedic beds, free minibar, in-room safe

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Free minibar items
LCD TV
Pillow menu
Tempur-Pedic bed
  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Down comforters, Tempur-Pedic beds, free minibar, in-room safe

Family Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Free minibar items
LCD TV
Pillow menu
Down duvet
  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Business King Room-free transportation within 10KM/stay

Down comforters, Tempur-Pedic beds, free minibar, in-room safe

Deluxe Business King Room-free transportation within 10KM/stay

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Free minibar items
LCD TV
Pillow menu
Down duvet
  • 581 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for CEO Suite

CEO Suite | Down comforters, Tempur-Pedic beds, free minibar, in-room safe

CEO Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Free minibar items
LCD TV
Pillow menu
Down duvet
  • 893 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Business King Room

Deluxe Business King Room | Down comforters, Tempur-Pedic beds, free minibar, in-room safe

Deluxe Business King Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Free minibar items
LCD TV
Pillow menu
Down duvet
  • 581 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Down comforters, Tempur-Pedic beds, free minibar, in-room safe

Luxury Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Free minibar items
LCD TV
Pillow menu
Down duvet
  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Business Twin Beds Room

Business Twin Beds Room | Down comforters, Tempur-Pedic beds, free minibar, in-room safe

Business Twin Beds Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Free minibar items
LCD TV
Pillow menu
Down duvet
  • 398 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Business King Size Room

Business King Size Room | Down comforters, Tempur-Pedic beds, free minibar, in-room safe

Business King Size Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Free minibar items
LCD TV
Pillow menu
Down duvet
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
No.198 South Hushu Road, Gongshu District, Hangzhou, Zhejiang, 310005

What's nearby

  • Hangzhou Tower Shopping Mall - 3 min drive - 2.3 km
  • Wulin Square - 3 min drive - 2.3 km
  • West Lake - 4 min drive - 3.6 km
  • Hangzhou China Silk Town - 4 min drive - 3.2 km
  • Zhejiang University Yuquan Campus - 4 min drive - 4.0 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 36 min drive
  • East Railway Station (East Square) Station - 15 min drive
  • Hangzhou Station - 18 min drive
  • Hangzhou Yuhang Station - 21 min drive
  • Shentangqiao Station - 9 min walk
  • Chaowang Road Station - 17 min walk
  • Wulinmen Station - 18 min walk
  • Airport shuttle (surcharge)
  • Free theme park shuttle

Restaurants

  • ‪Momo Café - ‬10 min walk
  • ‪McDonald's (麦当劳) - ‬13 min walk
  • ‪The Lounge - ‬10 min walk
  • ‪背包十年 • 文化空间 | Desti Youth Park - ‬15 min walk
  • ‪Honeymoon Dessert (满记甜品) - ‬5 min walk

About this property

The East Hotel Hangzhou

The East Hotel Hangzhou puts you just a 5-minute drive from West Lake. After getting a workout at the 24-hour fitness center, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a theme park shuttle, a terrace, and a garden. The property is just a short walk to public transportation: Shentangqiao Station is 9 minutes away.

At a glance

DONE

Hotel size

    • 122 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 5:30 AM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Free onsite extended parking
    • Free onsite RV/bus/truck parking
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Offsite

    • Free theme park shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Free theme park shuttle

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2013
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • 24-hour fitness center
  • Swimming pool
  • Art Deco architecture

Accessibility

  • Elevator
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 40-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Tempur-Pedic mattress
  • Bed sheets provided

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Here's the breakdown, no surprises

Optional extras

  • Full breakfast is offered for an extra charge of approximately CNY 124 per person
  • Airport shuttle service is offered for an extra charge of CNY 330 per vehicle (one way)

Renovations and closures

The property is closed between April 24 and April 29.

Children & extra beds

  • Rollaway beds are available for CNY 268.0 per day

Parking

  • Parking height restrictions apply

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche

Also known as

East Hotel Hangzhou
Hangzhou East Hotel
East Hangzhou
The East Hotel Hangzhou Hotel
The East Hotel Hangzhou Hangzhou
The East Hotel Hangzhou Hotel Hangzhou

Frequently asked questions

Is The East Hotel Hangzhou currently open?

The property is closed between April 24 and April 29.

Does The East Hotel Hangzhou offer free cancellation for a full refund?

Yes, The East Hotel Hangzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The East Hotel Hangzhou?

Yes, there's a pool.

Are pets allowed at The East Hotel Hangzhou?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The East Hotel Hangzhou?

Yes, there's free self, valet, and extended parking. Free RV/bus/truck parking is available.

Is airport shuttle service offered by The East Hotel Hangzhou?

Yes, an airport shuttle is available. The charge is CNY 330 per vehicle one way.

What are the check-in and check-out times at The East Hotel Hangzhou?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Check-out time is noon. Express check-in and check-out are available.

What is there to do at The East Hotel Hangzhou and nearby?

The East Hotel Hangzhou has a 24-hour fitness center and a garden.

Are there restaurants at or near The East Hotel Hangzhou?

Yes, The East Cafe offers garden views.

What's the area around The East Hotel Hangzhou like?

The East Hotel Hangzhou is located on the Strip in Gongshu, a short 9-minute walk from Shentangqiao Station and 19 minutes' walk from Westlake Culture Plaza.

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The East Hotel Hangzhou Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Good

床单较脏

床单上留有挺大一部分面积类似于饼干渣还是啥的不明碎屑，感觉卫生并没有做到位。前台反馈换床单最后也没实现，入住体验不佳
Shaojie, 1-night trip

8/10 Very good

Ching chien, 2-night trip

10/10 Exceptional

J S, 3-night trip

10/10 Exceptional

とても広々として快適な部屋でした。無料飲料のことをチェックイン時に説明してもらえませんでした。
2-night trip

10/10 Exceptional

Excellent service and everything

The hotel staff were nice, efficient and accommodating, and helped to make my stay really easy and wonderful. The room is spacious, the bathroom is huge. Everything was so clean, and they also provided good quality bathroom amenities. It was really a great experience. Thanks - esp to Jason, Ada and Chris at the front desk.
YUENYI BARBAR, 3-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

A thoughtful and comfortable boutique hotel

It is a thoughtful hotel paying attention to details. The room is spacious, comfortable and clean though the floor is a bit worn down. I like the lighting buttons which are located at both sides of the bed for easy access. However, the lighting at the entrance where the airconditioner is located is not enough. It will be better if a luggage rack is provided. Mimi bar is also free. The staff are polite and helpful. The location is convenient with local eateries and subway station nearby.
3-night trip

10/10 Exceptional

Tsen Yu, 2-night trip

8/10 Very good

2-night trip

10/10 Exceptional

2-night trip

8/10 Very good

4-night trip

10/10 Exceptional

酒店質素高，房間設施齊全貼心，是次十分愉快的旅程，下次再到杭州亦會入住 唯一缺點是不太靠近西湖，不過坐計程車也只是十多塊，很方便
Mary, 1-night trip

10/10 Exceptional

Big room, good location, friendly staff, but the hotel is not very big. Limited choice for breakfast
JP, 1-night trip

10/10 Exceptional

Very nicely designed hotel, staff is helpful and speaks well english
2-night trip

10/10 Exceptional

RINDA, 1-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

4-night trip

8/10 Very good

Breakfast used to be really good but is now pretty por
J S, 4-night trip

10/10 Exceptional

舒適寬敞又具設計感的酒店

KUO HSUEN, 2-night trip

10/10 Exceptional

非常推荐

很用心的酒店设计，早餐强烈推荐
JUN, 1-night trip

10/10 Exceptional

住的好　吃的也好。會再住。

房間優，ＣＰ值高。早餐果汁水果等極佳，熱食也好吃。１２月去吃到一包水的一口柿子，超好吃。
1-night trip

8/10 Very good

房间太太太热了，几乎没法睡 除此之外，其它一切都好
YINGLING, 2-night trip

10/10 Exceptional

Yu Hwa, 2-night trip

10/10 Exceptional

Nice , helpful staff . Felt star warmth , like a home
Elaine, 2-night trip

10/10 Exceptional

2-night trip