If you run out of clean towels you have to pay for more and you have to pay for pots and pans. They had to bring us a new refrigerator because the one we had was broken. Emergency exit alarm kept going off. No maintenance on weekends. Wi-Fi sucked, tv stopped working at 3am. Staff wasn’t very helpful
ผู้เข้าพักจริง
ทริป 7 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
6/10 ดี
4 ก.ค. 2024
I recommend you only stay in the front of the building. All other areas seemed loud and unsafe at night.
No weekly housekeeping as stated on the website and reservation forms. Stated the housekeeper was on medical leave and no arrangements were made for coverage.
Repeatedly asked, over 5 weeks, for the kitchen faucet to be fixed, but property managers made excuses every time. So that was unusable.
They have no consistent management on site - substitute managers passed the buck.
The on-site maintenance guys were the only people who showed much energy to help. But they had limited resources.
Mattis
Mattis, ทริป 13 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
28 พ.ค. 2024
good property
Justin
Justin, ทริปธุรกิจ 7 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
22 พ.ค. 2024
Justin
Justin, ทริปธุรกิจ 7 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
22 พ.ค. 2024
Justin
Justin, ทริปธุรกิจ 7 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
10 พ.ค. 2024
good
Justin
Justin, ทริปธุรกิจ 9 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
8/10 ดีมาก
11 เม.ย. 2024
Kristy
Kristy, ทริปกับครอบครัว 7 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
27 มี.ค. 2024
Lenoir
Lenoir, ทริป 14 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
24 ก.พ. 2024
Wouldn't recommend
Staff was defensive, even during check in. Unlike the pictures, there are no pots, pans, plates, etc. room cleaning, as said in check in and on the contract was supposed to come weekly. After two times of not cleaning, I asked the office and told me it was by request only.
Andrew
Andrew, ทริปธุรกิจ 18 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
16 ก.พ. 2024
Best Option For Weekly Stays
I booked this hotel and please please don't believe some of the negativity posted. First off Kim the manager was so professional and helpful. Not one time was she ever rude towards me..she was accommodating me but still has a job to do, keep in mind we all work and follow company rules right (well some of us) thats all she was doing..her job. I can honestly say my room had no roaches at all and I've stayed for 3 weeks. If I ever need to return, I will book here..staff was nice (a guy works there also I forgot his name and he was very helpful and professional) book yall wont be disappointed and the price is best in town!
Lazavia
Lazavia, ทริปธุรกิจ 7 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
8 ต.ค. 2023
The staff were first rate. Very professional.
Matthew
Matthew, ทริป 9 คืน
รีวิวจากผู้เข้าพัก Orbitz ที่ตรวจสอบแล้ว
2/10 แย่
23 เม.ย. 2023
The manager did not understand that she works in the hospitality industry. Our reservation was not ready. We waited for two hours to be checked in. She was rude when I asked her why. The wifi didn't work, and she was of no help. She cancelled our key card the day before we were scheduled to leave and again we had to wait for two hours to get into our room. She needs to hire competent help because the office is advertised to be open from 11AM to 7PM but usually no one is there.