Placing you only steps from Dolomites, Hotel Emmy - five elements features a free ski shuttle. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with hot stone massages, body treatments or aromatherapy. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool and a bar/lounge. Skiers will appreciate access to ski storage.
Languages
English, German, Italian
At a glance
Hotel size
51 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Train station pickup*
Off-site
Free ski shuttle
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Travelling with children
Children's pool
Playground
Trampoline
Children's menu
Children's games
Toys
Bed rails
What to do
Golf privileges
Mountain biking
Shopping
Bike tour information
Golf lessons nearby
Hiking/biking trails nearby
Horse riding nearby
Ice skating nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bike hire
Golf cart on-site
Pool loungers
Pool umbrellas
Ski storage
Facilities
2 buildings/towers
Built in 2012
Safe-deposit box at front desk
Garden
Terrace
Fireplace in reception
Television in common areas
Adjacent to a golf course
An outdoor pool
An indoor pool
Arcade/games room
Bike parking
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Accessibility
Hardwood flooring in room
Ski
Free ski shuttle
May offer priority ski access
Ski storage
Ski lifts nearby
Ski runs nearby
Downhill skiing nearby
Skiing lessons nearby
Snowboarding nearby
Ski hire shops
Snowshoeing nearby
Room amenities
Be entertained
50-inch flat-screen TV
Satellite TV channels
Home comfort
Heating
Dressing gowns
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Balcony or patio
Heated floors
Freshen up
Bath or shower
Bidet
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Fellis SPA has 2 treatment rooms. Services include hot stone massages, sports massages and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Dining
On-site venue – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 14 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 40 per vehicle (one-way. Maximum occupancy 6)
Train station pick-up service is offered for an extra charge
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 30 per pet, per night
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT021031A1T7PHYSUI
Also known as
Emmy Dolomites Family
Emmy Dolomites Family Fie allo Sciliar
Hotel Emmy Dolomites Family Resort
Hotel Emmy Dolomites Family Resort Fie allo Sciliar
Hotel Emmy five elements Fie allo Sciliar
Hotel Emmy five elements
Emmy five elements Fie allo Sciliar
Emmy five elements
Hotel Emmy five elements SPA
Hotel Emmy five elements SPA
Hotel Emmy Five Elements Hotel
Hotel Emmy - five elements Hotel
Hotel Emmy - five elements Fie allo Sciliar
Hotel Emmy - five elements Hotel Fie allo Sciliar
Frequently asked questions
Is there a pool at Hotel Emmy - five elements?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Hotel Emmy - five elements?
Yes, pets are welcome. There's a charge of EUR 30 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Emmy - five elements?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Emmy - five elements?
Yes, an airport shuttle is available. The charge is EUR 40 per vehicle one-way.
What are the check-in and check-out times at Hotel Emmy - five elements?
Check-in start time: 3:00 PM; check-in end time: 9:30 PM. Check-out time is 11 AM.
What is there to do at Hotel Emmy - five elements and nearby?
Have fun with on-site activities such as mountain biking and hiking. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Hotel Emmy - five elements also has a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Hotel Emmy - five elements?
Yes, there's an on-site restaurant that offers Regional cuisine.
Does Hotel Emmy - five elements have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hotel Emmy - five elements like?
Hotel Emmy - five elements is a short 1-minute walk from Dolomites and 13 minutes' walk from Schlern-Rosengarten Nature Park.
Hotel Emmy - five elements Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.2/10
Staff & service
9.8/10
Amenities
9.6/10
Property conditions & facilities
9.8/10
Eco-friendliness
Reviews
10/10 Exceptional
19 Jan 2020
Verified traveller
3-night trip
Verified Expedia guest review
8/10 Very good
30 Jul 2017
Good family and spa hotel in lovely location
Our family had a great time here. Staff were good with the kids and there's a nice mix of kids activities and adult spa and relaxation. Food was generous and healthy and value overall fine. There were a few minor annoyances - restrictive pool hours, automatic lighting and difficult to decipher aircon in room but all in all we had an excellent visit.
James
James, 4-night trip
Verified Wotif guest review
10/10 Exceptional
13 Jun 2017
Exceptional
Exceptional hotel - immaculate fixtures and finish, attentive and friendly service, great food, great spa and pool, lovely views, and great local amenities.
Verified traveller
3-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
20 Oct 2024
Der Blick aus dem Zimmer ist traumhaft. Der Wellnessbereich ist toll. Leider entspricht das Abendessen nicht der köstlichen Küche Südtirols. Die Speisen sind lieblos angerichtet, geschmacklich unausgewogen abgeschmeckt, lauwarm und seltsam kombiniert.
Sandra
Sandra, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
26 Sep 2024
Kero
Kero, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Sep 2024
PERFEKT*****
Jürgen
Jürgen, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 Jul 2024
SOO YOUNG
SOO YOUNG, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 Jun 2023
Ein sehr schönes Hotel, tolles Essen, sehr freundlicher Service.
Martina
Martina, 7-night trip
Verified Expedia guest review
10/10 Exceptional
17 Oct 2022
Massimo
Massimo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Jun 2022
Anna
Anna, 5-night family trip
Verified Hotels.com guest review
6/10 Good
21 Mar 2022
SECONDA VOLTA IN QUESTO SPLENDIDO HOTEL VERAMENTE BELLISSIMO. MOLTO DELUSO DALL'ASSISTENZA RICEVUTA PER UN PROBLEMA CON L'ELETTRICITA' IN CAMERA. L'ADDETTO ALLA RECEPTION ERA PIU' PREOCCUPATO DEL PROBLEMA PER L'HOTEL CHE A RISOLVERE IL PROBLEMA A NOI CHE DOVEVAMO PASSARE LA SERATA IN CAMERA SENZA RIUSCIRE A VEDERE LA TV E SENZA LUCE, PER FARE IN MODO CHE LA LUCE NON SI ACCENDESSE DA SOLA NEL PIENO DELLA NOTTE. HO CHIESTO LA MATTINA DOPO PERCHE' NON CI AVESSE FATTO CAMBIARE STANZA, VISTO CHE ERA PERFETTAMENTE A CONOSCENZA DEL PROBLEMA GIA' CAPITATO DI RECENTE AD ALTRI CLIENTI. LA RISPOSTA E' STATA CHE ALLE 22 LA RECEPTION CHIUDE E QUINDI ERA IMPOSSIBILE FARLO. ALLIBITO ME NE SONO ANDATO PERCHE' RITENGO CHE IN UN HOTEL DEL GENERE NON SI POSSA RICEVERE UN TRATTAMENTO DI QUESTO TIPO. A PARTE QUESTO LA TV IN STANZA ERA PIENA DI POLVERE E NON ABBIAMO MANGIATO BENE COME LA VOLTA PRECEDENTE, CIBO DEL RISTORANTE PIUTTOSTO MEDIOCRE. MOLTO BUONA E VARIA LA COLAZIONE CON MOLTI PRODOTTI DEL TERRITORIO. BELLISSIMA LA ZONA BENESSERE ANCHE SE DOVREBBE ESSERCI ALMENO UNA PERSONA PREPOSTA VISTA LA PERICOLOSITA' POTENZIALE DELLE SAUNE SEMPRE IN FUNZIONE.
paolo
paolo, 1-night trip
Verified Hotels.com guest review
8/10 Very good
13 Oct 2021
Sehr schöne Zimmer, Guter Wellnessbereich, freundliches Personal, Parkplätze in der Garage etwas eng, gutes und reichhaltiges Essen
Klaus
Klaus, 3-night romance trip
Verified Expedia guest review
6/10 Good
27 Sep 2020
Verified traveller
4-night trip
Verified Expedia guest review
8/10 Very good
27 Oct 2019
Das Zimmer war sehr groß. Der begehbare Kleiderschrank bietet genügend Platz für einen längeren Aufenthalt.
Das Personal war stets bemüht und freundlich. Der Ausblick vom Speisesaal über Völs ist sehr schön.
Einzige Mankos: die engen Garagenplätze und dass das Abendessen meist sehr lind gewürzt war.
Verified traveller
4-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 Oct 2019
Es war ein Super Aufenthalt wir kommen gerne wieder.
Verified traveller
7-night family trip
Verified Expedia guest review
10/10 Exceptional
6 Oct 2019
Verified traveller
11-night trip
Verified Expedia guest review
8/10 Very good
2 Oct 2019
Verified traveller
5-night trip
Verified Expedia guest review
10/10 Exceptional
12 Jul 2019
Bellissima struttura pulita e personale bravissimo
Verified traveller
1-night romance trip
Verified Expedia guest review
4/10 Fair
10 Jan 2019
Ottima struttura.. enorme pecca il personale addetto ai massaggi assolutamente non idoneo ed incompetente....dispiace oltremodo che la cosa sia stata segnalata alla Direzione e che la stessa non si sia preoccupata neanchè di farci delle scuse..... peccato
Verified traveller
6-night trip
Verified Expedia guest review
10/10 Exceptional
11 Nov 2018
Sehr schönes, familiengeführtes Hotel mit Blick auf die Tiroler Berge.
Det
Det, 4-night trip
Verified Expedia guest review
10/10 Exceptional
28 Sep 2018
Tolles, sehr sauberes und ruhiges Hotel. Sehr gutes Essen.
Didi
Didi, 6-night trip
Verified Expedia guest review
10/10 Exceptional
17 Sep 2018
Einfach traumhaft!
Wunderschöne Suite mit eigenem Schrankraum, herrliche Lage, ausgezeichnetes Essen, Garagenplatz inkludiert, sehr nettes Personal, herrliche Betten- kurz- wir hatten eine wunderschöne Zeit und kommen bestimmt wieder!!!
Anna
Anna, 4-night trip
Verified Expedia guest review
8/10 Very good
1 Aug 2018
Personale gentile ed accogliente,stanza molto bella e curata. Peccato che il divano letto per la terza persona non avesse un buon materasso ma fosse assemblato dalla seduta in similpelle dello stesso estremamente rigida e per niente adatta alla funzione di letto.Buffet molto ricco e vario, apprezzata la possibilità di farsi la centrifuga.La cucina un po' pretenziosa.Molto buona la carne ed i piatti locali.
Raffaella
Raffaella, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 Oct 2017
Exzellentes Verwöhnhotel
Wir Ware eine Woche hier um dem Stress des Alltags zu entkommen. Dass ist uns hier in Völs sehr gelungen. Dass Hotel hält dass was es verspricht , wir kommen auf jeden Fall wieder 🤗👍
HM
HM, 7-night trip
Verified Expedia guest review
10/10 Exceptional
9 Sep 2017
Super Essen und ein toller Ausblick
Das Hotel ist sehr gut gelegen. Von hier aus kann man innerhalb von maximal 40 Minuten fast jede größere Stadt Südtirols erreichen (Brixen, Meran, Bozen) In unmittelbarer Umgebung findet man viele Freizeitmöglichkeiten.
Das Hotel eignet sich sehr gut für Familien. Der Spielbereich ist sehr großzügig. Das Essen ist sehr gut und auch das Personal geht herzlich auf die Kleinen ein.
Der Wellnessbereich ist optimal von dem Pool und dem Kinderbecken getrennt, somit kann man in Ruhe entspannen und die Kinder können sich austoben.
Für alle ist etwas dabei.