8/10 ดีมาก
18 พ.ค. 2025
Excellent hotel let down by the food.
Stayed here to visit RHS Malvern and decided this would be a nice treat.
The property is amazing and all the staff that we met were excellent.
We booked dinner in the Refectory restaurant for the two nights as it was an AA rosette recommendation.
However the dining experience was not what we expected.
Although the food presentation, quantity and quantity were fine our meals on both nights were far from hot and some of the vegetables were almost cold. Not wishing to wait for replacements we ate them and mentioned this to the waitress who promised to pass the feedback to the chef.
Expecting breakfast to be prepared fresh in a hotel of this quality we were disappointed to find a rather tired looking buffet which looked and tasted as if it had been sat since the start of service. The toast and croissants however were very good.
Sadly not the treat that we had hoped for.
Alwyn
Alwyn, ทริปกับครอบครัว 2 คืน
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