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Dreams Vallarta Bay Resort & Spa - All Inclusive

4.5 star property
Upmarket beachfront property with spa, near Malecon

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dreams Vallarta Bay Resort & Spa - All Inclusive

3 outdoor pools, pool umbrellas
Outdoor wedding area
Premium bedding, free minibar, in-room safe, desk
View from room
View from room
VIP Access

Reviews

8.2 out of 10

Very good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Pool
  • Bar
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools and 2 hot tubs
  • Rooftop terrace
  • Free children's club
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Steam room
  • Beach umbrellas

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
The price is ฿18,590
฿18,590 total
includes taxes & fees
12 Jan - 13 Jan 2025

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Junior Suite Ocean View Double

Premium bedding, free minibar, in-room safe, desk

Junior Suite Ocean View Double

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Premium bedding
  • 52 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Swim Out Double

Premium bedding, free minibar, in-room safe, desk

Junior Suite Swim Out Double

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Premium bedding
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deal of the Day

Premium bedding, free minibar, in-room safe, desk

Deal of the Day

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Blackout curtains
  • 54 sq m
  • Sleeps 3

View all photos for Preferred Club Master Suite Partial Ocean View

Premium bedding, free minibar, in-room safe, desk

Preferred Club Master Suite Partial Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Separate bedroom
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Swim Out Garden View

Premium bedding, free minibar, in-room safe, desk

Preferred Club Master Suite Swim Out Garden View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
  • 111 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front

Premium bedding, free minibar, in-room safe, desk

Preferred Club Master Suite Ocean Front

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Plasma TV
  • 111 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

Preferred Club Junior Suite Ocean View King | Premium bedding, free minibar, in-room safe, desk

Preferred Club Junior Suite Ocean View King

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Pillow menu
  • 56 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim Out Double

Premium bedding, free minibar, in-room safe, desk

Preferred Club Junior Suite Swim Out Double

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Premium bedding
  • 56 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Swim Out King

Premium bedding, free minibar, in-room safe, desk

Preferred Club Junior Suite Swim Out King

Highlights

Furnished balcony
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Garden View King

Preferred Club Junior Suite Garden View King | Premium bedding, free minibar, in-room safe, desk

Preferred Club Junior Suite Garden View King

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Pillow menu
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean View King

Premium bedding, free minibar, in-room safe, desk

Junior Suite Ocean View King

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Premium bedding
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Swim Out King

Premium bedding, free minibar, in-room safe, desk

Junior Suite Swim Out King

Highlights

Furnished balcony
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

Premium bedding, free minibar, in-room safe, desk

Preferred Club Junior Suite Ocean View Double

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Premium bedding
  • 56 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Garden View Double

Premium bedding, free minibar, in-room safe, desk

Preferred Club Junior Suite Garden View Double

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Premium bedding
  • 56 sq m
  • Sleeps 4
  • 2 Double Beds

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Exterior

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Pool
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Spa
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9.2 out of 10, Wonderful, (1001)
The price is ฿17,436
฿17,436 total
includes taxes & fees
20 Dec - 21 Dec
Velas Vallarta Suites Resort All Inclusive
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About the area

Map
Puerto Vallarta

What's nearby

  • Playa Las Glorias - 5 min walk
  • La Isla - 1 min drive
  • Malecon - 3 min drive
  • Cruise Ship Terminal - 3 min drive
  • Playa de los Muertos - 13 min drive

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 16 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Santos Mariscos Seafood - ‬3 min walk
  • ‪Himitsu - ‬2 min walk
  • ‪Gohan Sushi Bar - ‬3 min walk
  • ‪Organic Café - ‬1 min walk
  • ‪Birrieria el Tio Toño - ‬4 min walk

About this property

Dreams Vallarta Bay Resort & Spa - All Inclusive

At Dreams Vallarta Bay Resort & Spa - All Inclusive, you can spend time at the beach enjoying beach umbrellas, beachside drinks and sunloungers, plus you'll only be a five-minute drive from Malecon. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy and hydrotherapy. Carnival, one of 5 restaurants, offers garden views, and serves lunch and dinner. Other highlights at this luxurious property include 2 bars/lounges, a rooftop terrace and a free kid's club. The helpful staff and location get great marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Snorkelling
Surfing/body boarding
Windsurfing

Land activities

Climbing wall
Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language
Pilates
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 327 rooms
    • Arranged over 15 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 6 AM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • On-site parking is limited
    • Free off-site parking nearby
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 5 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • On the beach
  • Tennis lessons
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Volleyball
  • Shopping
  • Beach access
  • Golf lessons nearby
  • Horse riding nearby
  • Windsurfing nearby
  • Whale watching nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (6781 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike on-site
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness centre
  • 3 outdoor pools
  • Arcade/games room
  • Full-service spa
  • 2 hot tubs
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Lift

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 32-inch plasma TV
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Jetted
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

The on-site spa has 19 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Guests under 18 years old are not allowed in the spa.

Dining

Carnival – This poolside buffet restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Castaways – This beachfront restaurant specialises in seafood and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Capers – This poolside bistro specialises in Italian cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Tamarindo – Overlooking the garden, this fine-dining restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Himitsu – Overlooking the garden, this fine-dining restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility or hot tub
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Now Amber Puerto Vallarta Resort Spa
Dreams Vallarta Bay Resort Spa All Inclusive
Now Amber Puerto Vallarta Resort Spa All Inclusive
Now Amber Puerto Vallarta Resort Spa Optional All Inclusive
Dreams Vallarta Bay Resort & Spa - All Inclusive Puerto Vallarta

Frequently asked questions

Does Dreams Vallarta Bay Resort & Spa - All Inclusive offer free cancellation for a full refund?
Yes, Dreams Vallarta Bay Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Dreams Vallarta Bay Resort & Spa - All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Dreams Vallarta Bay Resort & Spa - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Dreams Vallarta Bay Resort & Spa - All Inclusive?
Yes, there's free self and valet parking. Parking spaces may be limited.
Is an airport shuttle service offered by Dreams Vallarta Bay Resort & Spa - All Inclusive?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Dreams Vallarta Bay Resort & Spa - All Inclusive?
Check-in start time: 3 PM; check-in end time: 6 AM. Check-out time is noon.
Is there an on-site casino at Dreams Vallarta Bay Resort & Spa - All Inclusive?
No, this property doesn't have a casino, but Vallarta Casino (4-min drive) and Winclub Casino Platinum (5-min drive) are both nearby.
What is there to do at Dreams Vallarta Bay Resort & Spa - All Inclusive and nearby?
Have fun with on-site activities such as cycling, and improve your game on the tennis courts. Additional recreation on-site includes fitness classes, Pilates and volleyball. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Dreams Vallarta Bay Resort & Spa - All Inclusive also has 3 outdoor pools, 2 bars and a sauna, as well as a steam room, an arcade and a garden.
Are there restaurants at or near Dreams Vallarta Bay Resort & Spa - All Inclusive?
Yes, there are 5 on-site restaurants, featuring al fresco dining, seafood and garden views.
Does Dreams Vallarta Bay Resort & Spa - All Inclusive have rooms with private hot tubs?
Yes, each room has a jetted bath.
Does Dreams Vallarta Bay Resort & Spa - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Dreams Vallarta Bay Resort & Spa - All Inclusive like?
Dreams Vallarta Bay Resort & Spa - All Inclusive is in Hotel Zone, a short 4-minute walk from Hotel Zone Beach and 5 minutes' walk from Playa Las Glorias. Travellers give top marks for the property's prime location.

Dreams Vallarta Bay Resort & Spa - All Inclusive Reviews

Reviews

8.2

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

50/50 review
Upside: Overall good hotel and restaurants. The Asian restaurant and Carnival buffet was very good. The 3rd floor lobby bar and hang out area was very nice. Down sides: room service, pool food and drinks were mediocre. At check in they try to rope you into a time share so BEWARE. Very pushy and not ok as we paid over $650 a night and didn’t want to get hustled upon arrival. Also the pool area felt like a cruise ship. Can’t sit on the beach front chairs as vendors harrass constantly. Looked like majority of people were over 50 or had small children. DJ was way too loud and most of the music genre not appropriate for the overall age of guests. They did change genres part of the day but hard relax with the music blaring. Room was nice and clean but the smell of the cleaning solution was overwhelming. Had to leave the slider open all night to keep the smell down and keep fresh air circulating.
Nadine, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Majority of the staff was awesome. The concierges were a little pushy to do the presentations for my liking. They advised it would only take 1.5 hours. Once we were there, two hours in, I told them I didn’t think their discount program was the right fit for us they kept pushing and followed up by a manager (Alex). In my opinion it’s unprofessional for a manager to get up the table without properly dismount himself, just because he didn’t get what he wanted. then they brought another lady to speak to us. At that point I was frustrated because we had plans and I kept telling them this was not the right fit and at the end they seem upset. Which gave me a bad taste in my mouth. I do want to say Fernanda and David from the buffet restaurant were super awesome with us! Kudos to them. Made us feel welcome at all times.
Guillermo, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great week at Dreams/Secrets Puerto Vallarta
Staff was amazing. Friendly, accommodating and helpful. Spacious rooms and property with many food and entertainment comforts to offer.
Matthew, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Suman, 4-night trip
Verified Expedia guest review

8/10 Very good

Everything was great! The only thing I’m very disappointed is the amount of pressure they use to buy their membership. They take a lot of your free time and they are very pushy and keep offering after mentioning not interested.
Cynthia, 3-night romance trip
Verified Expedia guest review

8/10 Very good

We went with a large group (20 adults 22 kids). Small to medium size resort. Which worked for us with kids due to a lot of walking from one place to another. Most of us stayed at the Preferred Club, which is a separate building but right next to the main buffet, pool and beach. Advantages of Preferred club is that each room comes with a personal assistant, who you can text and request anything. Has access to somewhat premium drinks on the 2nd floor. Has small lounge area with food items 24hrs, next to the concierge on the ground floor. Overall its great. Food: pretty decent. They try to add variety daily for lunch and dinner. Seevice is pretty good but can be a bit of delay based on how busy it is. But they try their best. Restaurants are good, different items compared to buffett. Must try the seafood restaurant next to the pool, they got fresh catch (red snapper) fried and pork belly tacos are amazing. But everything on the menu was good. Snack bar by the pool has amazing fried fish tacos, plus chicken fingers, hotdogs, burgers, fries, nachos. Pools: well maintained, the waiters are pretty quick with the drinks. Some mixed drinks could be a bit too sweet. But overall good. Beach: okay, nothing compared to Cancun beaches. Although no seaweeds, but tons of rocks which made it difficult for kids and elderly to walk around in the water. But the area outside of the beach is very clean. Activities: kids club, nigh club, and had shows some days. But mostly signing and karaoke.
Niro, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Had a great time at BFF's birthday weekend. Will come to Dreams Villarta again.
Virginia, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Over nice hotel to stay in but they should tell you before that there’s a adult side an a family side
Javier, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

Needed more activity at night.
EDMUND CARANI, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Our recent stay at Dreams Vallarta Resort was exceptional. The staff was incredibly welcoming and made our experience truly memorable. Special thanks to Oliver, Alejandro, Jacqueline, and Jocelyne from the Carnival main dining room for their hospitality and excellent customer service. Omar and David at the front desk, along with Judith Avalos, were very nice and accommodating. Oscar and Manuel at the Capers restaurant were formidable. We highly recommend this resort for anyone seeking a top-notch vacation experience.
Yasmine, 4-night trip
Verified Expedia guest review

10/10 Exceptional

i loved the resort and the people there were so beyond nice
Shara, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

My stay was wonderful. I will be returning. The staff was very friendly and helpful. The food options were good and the restaurants were nice and clean. The only problem was at check in . It did take a while to check in and after a long flight you just want to rest. Maybe the hotel can consider more people at the counter for check in. Also, the beds seemed full size not queen size but over all I would recommend this hotel . It is beautiful!
Monica, 6-night family trip
Verified Expedia guest review

8/10 Very good

Beautiful property and grounds but split into two resorts which is very confusing.
John R., 1-night romance trip
Verified Travelocity guest review

8/10 Very good

The staff are friendly but some has very limited English comprehension. It’s a little bit boring. Not much activities. Room service food are The same everyday that I stayed there. And that’s 7 days.
hannah a, 6-night trip with friends
Verified Expedia guest review

8/10 Very good

Excellent service and the food was surprisingly good, the family hotel is very noisy and almost impossible to relax by the pool because of the kids playing and screaming
Ehsan, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great great memirt
Bakh, 5-night trip
Verified Expedia guest review

6/10 Good

Most of the drinks have artificial flavors. Limited number of restaurant and limited number of items for the price that it charges its customer. Our family of 4 had food poisoning so it ruined half of our stay at the resort.
Michael, 3-night family trip
Verified Travelocity guest review

2/10 Poor

Reserved total of 11 room for a party of 17 people, and getting to the hotel at any point and time was horrible . Not allowing any guests and asking to pay 4/5 time more to book a room to bring you guest in ? What kind of vacation facility do that?
Ardalan, 3-night trip with friends
Verified Expedia guest review

6/10 Good

The hotel is clean and the staff are wonderful and professional. But the hotel is very old, they didn’t have any AC anywhere in the hotel except for the rooms, the food is very very limited and the same thing everywhere. We go to All Inclusive trips 2 times a year and this by far had worst food! The entertainment is lame, very boring! I mean we still tried to enjoy our time after spending so much money, but didn’t deserve it.
Farhad, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Saloni, 4-night trip
Verified Expedia guest review

8/10 Very good

Great stay!
Neftaly, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

I didn’t like that the elevators didn’t have any air in them! You get very sweaty and crowded in them. Because it’s not enough for the size of the hotel
Tamika, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

We loved our time there. It was husband and two girls. Service was excellent, everyone was very friendly and helpful.
daisy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Felt welcome great staff
Honorio, 5-night family trip
Verified Expedia guest review

8/10 Very good

I’ve stayed at Secrets back December 2016 and this visit had my daughter. Booked using Expedia and stayed Saturday- Tuesday. Uber to the hotel from airport, 15min ride at 12pm. They would have a room for me at 1:30 and we could start enjoying their amenities. Room on the 12th floor was cleaned very well each day and it had a beautiful ocean view. Just sucks the elevators are very slow so lines can be long. 3 pools and decent amount of spots on the beach as well. The only really good restaurant was the sushi. The 6 other restaurants were just OK nothing to rave. Bellmen, maids, coffee shop, and front desk were nice. The concierges not so friendly since you don’t want to be bothered with timeshare spills. Didn’t like that if I wanted access to Secrets, I had to pay for a daily pass but Secret guests can come over free! Back then when it was Now Amber, it was free for me to roam thru both hotels. Checkout at 11:55am and was fast and smooth. July is apparently their raining season so each day poured down 1-2 hours straight at night and during the late day, more of an over cast. Overall, was a relaxing vacation, so many resorts in PRV that I would like to explore them all, never stay same place twice. This is a good resort for kids but not many activities for them to do but swim I would rate overall 4 stars as it’s a nice hotel.
Pauline, 3-night family trip
Verified Expedia guest review