The elevator was broke down. The good was terry and the bed was as hard as a board .
Robin
ทริปกับครอบครัว 2 คืน
10/10
Michael
ทริป 1 คืน
6/10
Carol
ทริปกับครอบครัว 1 คืน
4/10
We had a terrible experience at this hotel. The first room we wound up being locked out of the room for almost 2 hours until we were given a new room. The second room we had would not lock and we had to leave the door unlocked when I had appointments at Mayo Clinic. While the manager did deduct one night from our stay, he also got very defensive when I complained and found this unprofessional. I will be contacting corporate IHG because the whole situation was handled very poorly.
Brad
ทริปธุรกิจ 5 คืน
8/10
Donna J
ทริป 1 คืน
4/10
I have stayed here many times with no problems. This time was 180 difference.
First room was musty and smell like sewage
They switch rooms a little bit better hotel was not very clean this time and very hard beds. Very disappointed
Timothy
ทริป 1 คืน
10/10
Anne
ทริป 1 คืน
10/10
Clean, quiet, comfortable
Connie
ทริป 1 คืน
8/10
This was a very well kept hotel. Staff was very nice and there were nice restaurants close.
Donna
ทริปกับครอบครัว 1 คืน
8/10
Deb
ทริปธุรกิจ 1 คืน
10/10
Tracey
ทริป 2 คืน
10/10
mark
ทริปกับเพื่อน 1 คืน
6/10
Brian
ทริป 2 คืน
8/10
Charlie
ทริป 1 คืน
10/10
We love this hotel and their staff! We decided to make it our #1 choice for Rochester visits!
Barbara
ทริปกับเพื่อน 1 คืน
8/10
The check in was quick and efficient. Hotel was clean and parking was very convenient. Highly recommend it!
Wendy
ทริปกับครอบครัว 1 คืน
10/10
Jacob
ทริป 1 คืน
6/10
We liked the comfort of the bed and bathroom was nice. Greeting was just “blah”. Doing her job but not interested in her customer. There was no information in the room for local restaurants or activities.
We had to check out early so didn’t have a chance to enjoy the free breakfast.
Gerald
ทริปกับครอบครัว 1 คืน
8/10
The staff were very friendly and we really appreciated the shuttle to Mayo Clinic during our stay. Was a little frustrating there was a blizzard and we were unable to use the indoor garage. We tried to use it but the door wasn't working.
Jessica
ทริปกับครอบครัว 2 คืน
10/10
Nice hotel rooms need updating
Breakfast was very good
Staff was very nice
Easy access to everything and right off the highway
brent
ทริปกับครอบครัว 2 คืน
10/10
Great stay!
ผู้เข้าพักจริง
ทริปกับครอบครัว 2 คืน
6/10
I reserved a handicap room and it was not handicap friendly. The sink was high and the toilet was so low that my mother couldn’t get off it by herself. ( no grab bars to help get herself up) also the shower was a tub so you have to lift your leg over the side and no shower chair.
Jessica
ทริปกับครอบครัว 1 คืน
10/10
I really appreciated the underground HEATED parking garage. It was really cold and windy so it made getting our stuff out and into the hotel very enjoyable. And getting into our nice warm truck for the ride home the next day was awesome.