The staff didn’t accommodate to the customer and also why there was note that cleaning has to pay this the hotel is horrible I never had experienced. Even when we check the staff asked for the customer to wait until finished to check the room I never had experienced only this hotel. Rude and not kind staff.
Angie
ทริป 3 คืน
4/10
The bed was spacious and comfortable but the room needs to be updated.
Samson
ทริปกับเพื่อน 3 คืน
8/10
Great staff
Orlando
ทริป 3 คืน
10/10
Rooms are a little on the run down side/outdated. If you book through Orbitz, breakfast is not included.
Mark
ทริปกับครอบครัว 3 คืน
6/10
The linens were dirty.
Freddie
ทริป 1 คืน
8/10
Rooms are a little dated, but everything worked and the room was large. The pool and garden were nice and had a poolside bar. Overall good place fot the price and I would stay again.
Myron
ทริป 1 คืน
10/10
Lost my phone. They were very helpful to help me find it. Thanks to staff
Sean
ทริป 1 คืน
8/10
Robert
ทริป 2 คืน
8/10
The Ritz had everything we needed, Location, 3 in one room, Best of all was value and cleanliness for money
Robert
ทริปกับครอบครัว 1 คืน
10/10
I booked for my wife and son. They loved it so thanks for great experience.
Pradeep
ทริป 2 คืน
10/10
Food served was delicious including the hot chocolate, staff was friendly & professional
James
ทริป 5 คืน
10/10
All
BALTAZAR
10/10
Almira
ทริป 2 คืน
8/10
Everything is good, has a parking area, has sorrounding area, swimming pool, separate kitchen and the room is clean.. recommend to stay this hotel
AMBROSIO
ทริปกับเพื่อน 2 คืน
2/10
Not good staff, try to cheat costumers, I ask for night staff for drop off airport ,she said 700 peso morning staff charged 1000 peso.,
Shower doesn’t work properly, no hot water.
I booked hotel with breakfast. Staff said no breakfast.
MOHAMMED
ทริปโรแมนติก 3 คืน
8/10
Convenient location. Good surroundings
Abisai
ทริป 1 คืน
6/10
Epifania
ทริปกับครอบครัว 1 คืน
8/10
There were a couple minor problems with the room, with two guests they only allowed one breakfast free, and they charged a pretty hefty fee for using the pool. That said it was a nice room, quality hotel, very inexpensive, and a nice stay overall (and the food you could buy there was wonderful).
Hoazy
ทริปกับครอบครัว 2 คืน
8/10
Jaynul-Ali
ทริปกับครอบครัว 2 คืน
4/10
David Mark
ทริปโรแมนติก 2 คืน
4/10
Joy
ทริป 1 คืน
8/10
hello My wife and I recently spent 2 nights at the Ritz.Overall it was a gd experience ? But there was a couple of things that could have made it better?No.1 the wifi was slow and we couldnt really make use of it? No.2 the cable tv was terriable with 3philippino channels only and 1 english channel,hbo? But there was no volume on it?
we called someone to fix it but he couldnt so we turn off?
N0.3 the food was good but pricey! ITS 10% more in the restrauant then the room service? the pool was great and nice ambiance in the nice garden setting next to pool and restra. so rate it a 7 of 10. sn
steve
ทริป 2 คืน
8/10
The good: hotel staff very friendly and accommodating, good food, clean rooms.
The bad: older hotel that needs a facelift, lukewarm shower, very slow internet that regularly cuts out.
ผู้เข้าพักจริง
ทริป 8 คืน
8/10
Better if pool guest are free. Instead paid for each guest.