Hotel Nord Otaru

4.0 star property
Riverfront hotel with restaurant, near Otaru Canal

Choose dates to view prices

Photo gallery for Hotel Nord Otaru

Exterior
View from property
Lobby
Bar (on property)
Junior Suite, Non Smoking | 1 bedroom, premium bedding, down comforters, in-room safe
Located near Otaru Canal, Hotel Nord Otaru is a haven of relaxation. Enjoy breakfast, lunch, or dinner at one of the two on-site restaurants and unwind in the rooftop garden or bar after exploring nearby attractions like Shin Nihonkai Ferry. The helpful staff has left a lasting impression on previous guests who praised its location.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Parking available
  • Non-smoking
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Vending machine
  • Self-serve laundry
  • Meeting room
  • Free newspapers in the lobby

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
$52 nightly
The total price is $57
Nov 19 - Nov 20

Room options

Available filters for rooms
Showing 30 of 30 rooms

Superior Twin Room

  • Sleeps 4

Grande Japanese Western Style Room

  • Sleeps 6

Grande Family Room

  • Sleeps 5

Standard Queen Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
Bidet
Separate bathtub and shower
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room, Non Smoking

8.4 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
Bidet
Shower/tub combination
  • 269 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Standard Triple Room, Non Smoking

8.6 out of 10
Excellent
(15 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
Bidet
  • 269 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
Bidet
  • 322 sq ft
  • Canal view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Superior Twin Room, Non Smoking

8.4 out of 10
Very good
(22 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
Bidet
  • Canal view
  • Sleeps 7
  • 2 Twin Beds and 2 Twin Sofa Beds

Family Suite, Non Smoking, Canal View

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
LCD TV
Down duvet
Separate bedroom
Premium bedding
Bidet
  • 613 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 9
  • 3 Twin Beds and 2 Twin Sofa Beds

Grand Twin Room, Non Smoking, Canal View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
Bidet
Separate bathtub and shower
  • 613 sq ft
  • Canal view
  • Sleeps 11
  • 2 Twin Beds and 4 Twin Futons

Comfort Double Room, Non Smoking

7.2 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
Bidet
Shower/tub combination
  • 161 sq ft
  • City view
  • Sleeps 3
  • 1 Large Twin Bed

Junior Suite, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
Bidet
  • 419 sq ft
  • Mountain view
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

Executive Twin Room, Non Smoking, River View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
Bidet
  • 613 sq ft
  • Canal view
  • Sleeps 9
  • 2 Twin Beds and 3 Twin Sofa Beds

Junior Suite, Non Smoking (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Separate bedroom
Premium bedding
Bidet
Private bathroom
  • 419 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

Comfort Double Room, Non Smoking, Eco Plan - No Cleaning Service

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
Bidet
Private bathroom
  • 161 sq ft
  • City view
  • Sleeps 3
  • 1 Large Twin Bed

Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
Bidet
Private bathroom
  • 322 sq ft
  • Canal view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Executive Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
Bidet
Private bathroom
  • 613 sq ft
  • Canal view
  • Sleeps 9
  • 2 Twin Beds and 3 Twin Sofa Beds

Family Suite, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Separate bedroom
Premium bedding
Bidet
Private bathroom
  • 613 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 9
  • 3 Twin Beds and 2 Twin Sofa Beds

Standard Queen Room, Non Smoking, Eco Plan - No Cleaning Service

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
Bidet
Private bathroom
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room, Non Smoking (Eco Plan -No Cleaning Service)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
Bidet
Private bathroom
  • 269 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
Bidet
Private bathroom
  • 269 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Grand Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
Bidet
Private bathroom
  • 613 sq ft
  • Canal view
  • Sleeps 11
  • 2 Twin Beds and 4 Twin Futons

Superior Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
Bidet
  • 322 sq ft
  • Canal view
  • Sleeps 7
  • 2 Twin Beds and 2 Twin Sofa Beds

Standard Twin Room

  • Sleeps 2

Accessible Room

  • Sleeps 3

Standard queen Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

Standard Triple Room

  • Sleeps 3

Comfort Double Room

  • Sleeps 2

Executive River Twin

  • Sleeps 5

Junior Suite

  • Sleeps 4

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About the neighborhood

Map
1-4-16 Ironai, Otaru, Hokkaido, 047-0031

What's nearby

  • Otaru Canal - 1 min walk - 0.0 km
  • Otaru Music Box Museum - 15 min walk - 1.3 km
  • Shin Nihonkai Ferry - 2 min drive - 2.1 km
  • Otaru Tenguyama Ropeway - 4 min drive - 3.8 km
  • Otaru Aquarium - 6 min drive - 5.2 km

Getting around

  • Sapporo Okadama Airport (OKD) - 47 min drive
  • New Chitose Intl. Airport (CTS) - 77 min drive
  • Inaho Station - 20 min drive
  • Hoshioki Station - 20 min drive
  • Teine Station - 21 min drive
  • Otaru Station - 9 min walk
  • Minami-Otaru Station - 22 min walk

Restaurants

  • ‪ルタオ - ‬1 min walk
  • ‪小樽ビール 小樽倉庫No.1 - ‬3 min walk
  • ‪おたる政寿司 ぜん庵 - ‬3 min walk
  • ‪コメダ珈琲店 小樽運河通り店 - ‬3 min walk
  • ‪LeTao Canal Plaza - ‬1 min walk

About this property

Hotel Nord Otaru

Hotel Nord Otaru offers a fantastic location, putting you just steps from Otaru Canal. Guests looking for a bite to eat can check out sizzle, which serves breakfast and lunch. Other features include a bar/lounge and a garden. Fellow travelers love the helpful staff and location. The property is just a short walk to public transportation: Otaru Station is 9 minutes away.

At a glance

DONE

Hotel size

    • 98 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (JPY 1200 per night)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
  • Restaurant
  • Bar/lounge

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1996
  • Safe-deposit box at front desk
  • Garden
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Premium bedding

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Sizzle - This buffet restaurant serves breakfast and lunch.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2530 for adults and JPY 1430 for children

Children & extra beds

  • Guests must contact this property in advance to reserve rollaway/extra beds

Parking

  • Uncovered self parking costs JPY 1200 per night
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

Hotel Nord Otaru
Nord Otaru
Nord Otaru Hotel
Otaru Nord Hotel
Hotel Nord Otaru Hokkaido
Hotel Nord Otaru Hotel
Hotel Nord Otaru Otaru
Hotel Nord Otaru Hotel Otaru

Frequently asked questions

Does Hotel Nord Otaru offer free cancellation for a full refund?

Yes, Hotel Nord Otaru does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Nord Otaru?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Nord Otaru?

Yes. Self parking costs JPY 1200 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Hotel Nord Otaru?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.

What is there to do at Hotel Nord Otaru and nearby?

Hotel Nord Otaru has a garden.

Are there restaurants at or near Hotel Nord Otaru?

Yes, there's an onsite restaurant, sizzle.

What's the area around Hotel Nord Otaru like?

Hotel Nord Otaru is located by the river, a short 9-minute walk from Otaru Station and 5 minutes' walk from Sakaimachi Street. Travelers love the hotel's prime location.

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Reviews

Hotel Nord Otaru Reviews

8.8

Excellent

8.8

Cleanliness

9.2

Location

9.0

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities

What guests liked

  • Breakfast was fresh, delicious, and offered a wide variety of Japanese and Western options. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Location
Room
Breakfast
Canal
Walking
Service staff
View
Amenities

Reviews

10/10 Exceptional

Great location and easy parking. Nice staff and clean room.
WONG, 1-night trip

8/10 Very good

The property worked for our vacation need. It was easy to access and enjoy the surrounding areas.
Rebekkah, 7-night trip

10/10 Exceptional

Thoroughly enjoyed our stay - out very spacious and comfortable home away from home. Everything from check in with welcoming attentive reception staff to other staff, the view from the room, the location, the ambiance/ decor - this hotel is recommended. The only negative - no coffee provided in the room or at reception.
kevin, 3-night trip

6/10 Good

Small room with limited service

Very small room and no service at all. Everything needs extra charge.
WAI MAN, 1-night trip

10/10 Exceptional

Good location and nice room.
Masaki, 1-night trip

10/10 Exceptional

Location location location

Convenient location, walking distance to most of an attraction rooms are decent size and clean. Staff are friendly and parking is right in the hotel with fee
herman, 1-night trip

8/10 Very good

Nice breakfast
Ric, 1-night trip

10/10 Exceptional

Easy access to the Otaru station, boat tours and canal. The lounge bar on the top floor was awesome with a great view and greater service.
Mizuho, 4-night trip

8/10 Very good

Great location

Great, central location. The sights of Otaru were walkable and there were plenty of shops and restaurants nearby (although be warned yhat Otaru gets very quiet at night and most things close early). The hotel is very traditional (some might say old fashioned) but it was clean enough and comfortable. Fine for a short stay. Our room had a lovely view over the canal and the bed was comfortable. Decor was, again,very traditional. Wifi was decent. Well stocked amenity drawer in the lobby. Check-in was strictly at the designated check-in time and not a monent before (this seemed a common theme during our time in Japan). The check-in experience was slightly off putting as the lobby area stank of stale cigarette smoke. I learnt that this was because the designated smoking lounge was in the lobby. I think this should be reviewed, as it's extremely unpleasant as a non-smoker. The top floor bar was a lovely spot for drinks in the evening (and so well priced). Parking was easy enough and was around £6 per night. We didn't have breakfast as we needed to leave early the next morning.
Nicholas, 1-night trip

6/10 Good

Right in front of canal. Walking distance to Lawson, main shopping street. Walkable to Otaru Station
MIN FERN, 2-night trip

6/10 Good

The bed sheet is a bit dirty.
Prissana, 1-night trip

10/10 Exceptional

Thank you so much for the kind reminder , which we left our wallet in the room , and the staffs are all very helpful . Help to check how can pass back to ours . Thank you again and again .
Hoi Ling Hayley, 2-night trip

10/10 Exceptional

The breakfast of this hotel is very good. Lots of options. The room size for 2 people is pretty good. Bathroom with bathtub and shower area is very spacious. The only thing missing is hanging area for wet clothes. We were quite surprised such a big bathroom does not have any hanging facilities for our washed clothes.
Ruojie, 21-night trip

8/10 Very good

My favourite #1 hotel in Otaru. Very well located and just mins walk to Otaru train station, Otaru canal, KFC & Sakaimachi street and I love the spread of their breakfast ❤️! I booked a Junior Suite and was given #611. I am disappointed cos the room looks dated and totally different from the pic shown on Expedia website. The only difference is there's an extra toilet. The Suite next door to mine is the one I wanted!
Anna, 2-night trip

8/10 Very good

We did not get the breakfast option, or use the parking. This was a 1 night stay. We had a single bed. Toilet was in its own room. Shower room was nice and big. We could shower and then use the bath. The bed was rock hard, but all Japanese beds are. This was about a 5 min walk from the main train station. You could see the bay from our room. They have a bar on the roof, with a good view of sunsets or sunrises. The drinks are good and not too over priced, food options are slim. There is a small seafood market a short walk away. A small group of izakaya's a couple of blocks down the canal. Train ride from sapporo has some good views. Views are on the right side of the train. The hotel was probably great during its hayday. Now it is starting to feel dated. Not run down or used, just dated. Staff was friendly, the place was clean. Would we stay here again if we come back through Otaru? Probably. Just wish the beds were softer.
joshua, 1-night trip

8/10 Very good

오래되었지만 고풍스러운 느낌이 드는 호텔이라 괜찮았어요. 위치도 좋고 웰컴 커피와 우유 좋았어요. 운하랑 가까워서 산책하기 좋아요. 주의할 점은 연박시에 클리닝 받고 싶으면 꼭 청소해달라는 자석을 문앞에 붙여두어야 청소해 주십니다. 제가 그안내문을 안읽어봐서 청소를 못 받아 넘 아쉬웠네요. 외출하고 돌아와서 청소된 모습이 넘 좋은데 제 실수로 못받았다는...ㅠㅠ
Eunhye, 1-night trip

10/10 Exceptional

飯店位於運河旁,本以為是有歷史感的老飯店,沒想到維護的還不錯,房間大又舒適,床墊是用席夢思床墊,睡起來很舒服。 協助我們辦理住宿登記的是大沼小姐,中文非常流利,很棒。 飯店早餐很豐盛,海鮮新鮮好吃,下次還會再來住宿。
YingChun, 1-night trip

8/10 Very good

Good

Service is good, good communication, staff can speak English
Ting kwok Joseph, 1-night trip

10/10 Exceptional

위치도 좋고 깔끔한 호텔

오타루역과 오르골당까지 가깝고, 바로 앞에 오타루 운하가 있어서 위치는 최고임. 직원들도 매우 친절하게 응대해줘서 체크인 할때부터 기분이 좋음. 시설은 오래되어 보이지만 깨끗하게 관리가 잘 되어있음. 창밖으로는 오타루 운하를 비롯해서 아카이산까지 한눈에 보여서 뷰도 만족스러움. 가격도 스탠다드 퀸룸 기준 1박(세금포함)18,720엔으로 적당함. 1박 하면서 오타루 여행하기 딱 좋은 호텔임.
JEONGHUN, 1-night trip

10/10 Exceptional

立地・応対丁寧で快適な滞在でした。

以前にもお世話になりましたが、立地もよく朝食のビュッフェもとても美味しくスタッフの方々の応対もとても丁寧で今回も快適に過ごせました。
1-night trip

10/10 Exceptional

최고의 호텔입니다. 5성급정도의 시설과 청결함 창은 좀 작지만 운하 유람선 승차장 바로 앞이라 뷰는 매우 좋습니다. 방크기도 엄청크고 깨끗합니다. 욕실에 약간의 곰팡이만 없애면 완벽만족합니다 부페는 좀 아쉬웠네요.
sunju, 1-night trip

8/10 Very good

酒店內情況

地點一流、走廊很舊、房內整潔還可以、算是性價比的酒店。但有心理準備、走廊真的很舊。
ho yee phyris, 2-night trip

4/10 Fair

ベッドが汚くてびっくりした。シミだらけのシーツでプラスチック破片がシーツの下にあって、どういうベッドメイクしたらこうなるのかと疑問。
Asami, 1-night trip

8/10 Very good

快適に過ごせました!
ヒトミ, 1-night trip

8/10 Very good

오타루 크루즈 바로앞이라 좋습니다
Duseong, 1-night trip