Instructions for entry a parking were incorrect. Door code to unit was incorrect. Even though it was 1am after hours, the Black Swan customer support did answer so that was fortunate. Unit code turned out to be the same as the building code which made us concerned about safety and wonder if it was the same for other units…2 gentleman entering the building g at the same time had the same code to get into the building. The garage gate was not working but left open. Garage location and entry/code information were not given and we had to call back for that. Unit was clean and spacious. Could not get the tv remotes to work past just turning on and their were no tvs in the bedrooms. Beds were comfortable and there plenty of towels. Paint is peeling from the bathroom ceiling. Only 5 hangers in the whole condo for clothes. Re the kitchen, lots of counter space, but very limited on cooking utensils, bowls, etc. There was only ONE sharp knife in the knife block. There are two outdoor spaces with seating which is nice and a good sized dining table. No hair dryers, hand soap, coffee provided to get you through the first few days, although there was some tea and sugar packets. Condo location was good location a couple of blocks from the Civic train station making it convenient to get to the football stadium in a couple stops. This condo could get 5 stars and be great for a larger group if there was better communication and attention to the unit that warrants the price tag.
