6/10 ดี
25 ก.พ. 2026
Room and the view were amazing — I’ll start there.
Unfortunately, getting access to the unit was a major inconvenience. I booked through Hotels.com, and the correct email wasn’t provided for the keypad/digital key system. Because of that, I had to go back and forth to the residence front desk several times to get new keys — and even the physical keys they issued didn’t work.
Thankfully, Elizabeth from the residence team stepped in, contacted the hotel directly, and updated my email so I could access the digital key. Once that was sorted out, everything went smoothly and the stay itself was very enjoyable.
Housekeeping also did a great job throughout my stay.
Cameron
Cameron, ทริป 2 คืน
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