Extremely pathetic service. Yhe showers and toilets were leaking. Air con wasn't working.
I asked for room service the food arrived 2 hours later.
Mahendra
ทริปธุรกิจ 3 คืน
4/10
Stephen
ทริป 1 คืน
6/10
Check in was at 2pm, arrived at 2.20pm room was still not ready until 3pm!
Pillows were awful - nothing to them.
Desk chair was very worn and uncomfortable
Patio doors were very stiff and hard to open
Took over 30 mins to get out car from the valet service on check out
Tammy
ทริป 2 คืน
8/10
The staff were very helpful. Buffet breakfast was awesome. The room was ok - water leak next to bath resulted in rotten walls - hopefully there was no fungus infestation. The roof top bar was as closed - although it was raining there was 2 days of very good weather. Pool was ok but not heated which would have been nice. Gym was ok. Some noise but was overall quiet. Close to shops, restaurants and supermarket. Walkable to south bank. Polite staff. Will I stay there again - YES
Prashant
ทริปกับครอบครัว 6 คืน
2/10
Worse hotel I've been in for a long time, there were human Faeces in the pool. Staff were polite but not helpful or of any assistance.
On arrival concierge parked our vehicle's, the lobby is welcoming the staff appear polite.
We booked 2 rooms at $415 per a night, Arrived in the first room it was average but fine, second room was a disabled access room the bathroom was unappealing and fixtures hanging out of the wall. Contacted reception. Not fixed. At checkout Concierge basically gave us our keys and pointed to b3 after dragging out luggage down strairwell we were out! Would NEVER recommend staying here. But would recommend the breakfast.
Aimie
ทริปกับครอบครัว 1 คืน
6/10
Only 1 elevator worked and no hot water for a shower.
Jody
ทริปโรแมนติก 3 คืน
6/10
Noel
ทริป 2 คืน
4/10
Matthew
ทริป 4 คืน
4/10
Bathroom conditions very poor
Adam
ทริปธุรกิจ 2 คืน
6/10
Tried to get a bucket of ice. Called room service and front desk. Neither answered the phone
fangyi
ทริปโรแมนติก 3 คืน
10/10
An old hotel building, but convenient to go everywhere
Would not stay here again. One hour wait for breakfast and parking not available (as was advertised). Hotel is tired and not up to Pullman standards.
Erin
ทริปกับครอบครัว 2 คืน
2/10
Claire
ทริปธุรกิจ 3 คืน
8/10
good stay still overpricedparking
Maree
ทริป 1 คืน
10/10
Mayu
ทริป 1 คืน
10/10
Chitoshi
ทริป 1 คืน
4/10
We had a balcony room. There were weeds all around the perimeter of the balcony. Some weeds were 2 foot high so obviously neglected for some time. There was some mildew on the wall of the balcony And the neighbour smoked so it made it very difficult for us to use the balcony A pity as we paid extra to have the balcony. Room was fine and bed very comfortable. Just very disappointed with the state of the balcony.
Kathie
ทริปโรแมนติก 2 คืน
8/10
Good hotel, but shared most things with Mercure at same location (as far as I know, pool, gym, restaurant, car park). I guess the only difference is then the room, but I haven't seen Mercure's rooms.
Otherwise the service has been great for us.