Hotel Diana

2.0 star property
Hot springs hotel with bar/lounge, connected to a railway/underground station, near Piazza Napoleone

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Photo gallery for Hotel Diana

Reception
Daily buffet breakfast (EUR 10 per person)
Bicycling
Individually decorated, desk, blackout curtains, soundproofing
Shower, free toiletries, hair dryer, bidet
Experience the essence of Italy at Hotel Diana, where a warm welcome awaits near Piazza Napoleone. Stroll to nearby Guinigi Tower or unwind with a drink in the bar while staying connected with in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Parking available
  • Laundry facilities
  • Pet-friendly
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Beach umbrellas
  • Beach sunloungers
  • Self parking
  • Bar/lounge
  • Room service
  • Airport shuttle
  • Computer station
  • Front desk safe
  • Vending machine
  • Laundry service

Feel at home (6)

  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • In-room climate control (air conditioning)
The current price is ฿2,986
฿3,546 total
includes taxes & fees
10 Nov - 11 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

Triple Room

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Bidet
Private bathroom
  • 14 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Camera Doppia

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Bidet
Private bathroom
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

Camera Doppia in Depandance

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Bidet
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Camera singola con letto francese in Depandance

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Bidet
Private bathroom
  • Sleeps 1
  • 1 Queen Bed

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About the area

Map
Via della Dogana 9, Lucca, LU, 55100

What's nearby

  • Walls of Lucca - 1 min walk - 0.0 km
  • Piazza Napoleone - 3 min walk - 0.3 km
  • Puccini Museum - 6 min walk - 0.6 km
  • Guinigi Tower - 6 min walk - 0.6 km
  • Piazza dell'Anfiteatro - 8 min walk - 0.7 km

Getting around

  • Pisa (PSA-Galileo Galilei) - 36 min drive
  • Lucca Station - 7 min walk
  • San Giuliano Terme Ripafratta Station - 10 min drive
  • Nozzano Station - 13 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Old City Bar - ‬3 min walk
  • ‪Fuori di Piazza - ‬3 min walk
  • ‪Ristorante Caffetteria San Colombano - ‬3 min walk
  • ‪Pan Di Strada - ‬3 min walk
  • ‪Pasticceria Pinelli - ‬4 min walk

About this property

Hotel Diana

Located near a train station, Hotel Diana is a great choice for a stay in Lucca. Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 9 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 8:00 PM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 10:30 AM
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - 8:00 PM
    • The check-in location differs from the property location; go to: [Hotel San Martino]
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (1 total)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • On-site self-parking (EUR 20 per night; includes in/out privileges)
    • On-site parking is limited
    • Height restrictions apply for on-site parking
    • On-site parking includes off-street options
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property
    • No alcohol served on site
    • No stag or hen parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Bar/lounge
  • Private dining
  • Room service (limited hours)

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Hot springs nearby
  • Winery tours nearby

Working away

  • Computer station

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Beach sunloungers
  • Beach umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk

Accessibility

  • Well-lit path to entrance

Room amenities

Be entertained

  • 22-inch LCD TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • Guidebooks/recommendations

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 10 per person
  • Airport shuttle service is offered for an extra charge of EUR 80 per vehicle (return. Maximum occupancy 6)

Children & extra beds

  • Cots/infant beds are available for EUR 10.0 per day
  • Rollaway beds are available for EUR 15.0 per day
  • Airport shuttle service for children costs EUR 80 (return)
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per accommodation, per stay

Parking

  • Self-parking costs EUR 20 per night with in/out privileges
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts major credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, Discover, Diners Club, JCB International, Carte Blanche, Eurocard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
State tax ID – 01910090461
Property Registration Number IT046017A14C6CZ9Q3

National rating

This property has received its official star rating from the local rating authority.

Also known as

Diana Hotel Lucca
Diana Lucca
Hotel Diana Lucca
Hotel Diana Hotel
Hotel Diana Lucca
Hotel Diana Hotel Lucca

Frequently asked questions

Does Hotel Diana offer free cancellation for a full refund?

Yes, Hotel Diana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Diana?

Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 10 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hotel Diana?

Yes. Self-parking costs EUR 20 per night. Parking spaces may be limited.

Is an airport shuttle service offered by Hotel Diana?

Yes, an airport shuttle is available. The charge is EUR 80 per vehicle return.

What are the check-in and check-out times at Hotel Diana?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Check-out time is 10:30 AM. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Hotel Diana and nearby?

Have fun with nearby activities such as hiking and horse riding, and practise your swing on the nearby golf course. Additional recreation nearby includes hot springs.

What's the area around Hotel Diana like?

Hotel Diana is in Lucca Historical Center, a short 7-minute walk from Lucca Station and 3 minutes' walk from Piazza Napoleone.

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Reviews

Hotel Diana Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Location

9.2

Staff & service

9.0

Eco-friendliness

8.6

Property conditions & facilities

What guests liked

  • Breakfast was a highlight with delicious options and a good value. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Location
Service staff
Room
Bed
Train station

Reviews

10/10 Exceptional

Very nice little hotel in a great location. Wonderful staff.
Richard, 1-night trip

10/10 Exceptional

Silvia was a most hospitable host. Very attentive and easy to reach. We thoroughly enjoyed our stay and would definitely stay again.
Tessa, 6-night trip

8/10 Very good

Great location.

Great location, very nice breakfast. Room was spacious. A little dark and the bed was just ok.
Andrew, 2-night trip

10/10 Exceptional

Beautiful property tucked away in quiet area. Fabrizio was there to greet us and our room was ready even though we were early. Room was clean, spacious and comfortable. Live the area, would definitely go back to the Diana Hotel.
Jason, 2-night trip

8/10 Very good

good location to inner city and train
Joan, 1-night trip

6/10 Good

Simple hotel

Simple hotel, nice people but rooms are not well insulated, it was super noisy.
Flora, 1-night trip

10/10 Exceptional

Nice and friendly

Very nice stay. Very friendly. Very clean. Very nice brekfeast. Very nice central. Like it a lot !!
Lars, 2-night trip

10/10 Exceptional

Hotel Diana

Bra frukost Buffe till rimligt pris. Fint rum hade allt man behövde. Personalen var super trevliga och behjälpliga.
Joel, 4-night trip

10/10 Exceptional

Et enkelt, men fint overnattingssted innenfor muren i Lucca. Fantastisk hyggelig personale, og svært stort rom.
Monica, 1-night trip

6/10 Good

Room was very basic and on ground floor so quite loud. Pillows and mattress not comfortable. But very affordable, clean and the staff are wonderful.
Emily, 1-night trip

10/10 Exceptional

Lucca & Pisa

Personnel 5 étoilés, topissime. Sympas, gentilles et serviables. En plein centre historique, avec place de parc payante, mais c'est normal vu l'emplacement à Lucca. On a tout fait à pied. Hotel propre, excellent petit déjeuner. Très bon rapport qualité prix. On recommande cet hôtel sans hésiter ! Un grand Merci au Mr de l'accueil qui nous a attendu un samedi soir, après l'heure du Check in prévu, avec le sourire en plus, et nous à encore accompagné pour parquer la voiture. Donc personel 5/5. Note 10. Le séjour était parfait 👌 Grazie Mille
Fatima, 1-night trip

10/10 Exceptional

I stayed at hotel Diana during my trip to Lucca for the summer music festival. The experience I had was wonderful and the staff were supper nice, helpful and accommodating.
Terry, 1-night trip

10/10 Exceptional

Great Find near Piazza Napoleone

Hotel Diana was an amazing find right in the center of Lucca very near the piazza for Lucca Summer Festival. The room we had was recently renovated and very spacious and well designed. The bathroom had one of the nicest and largest showers I have ever seen.
Alexander, 1-night trip

10/10 Exceptional

Superate le aspettative

Mi son trovato molto bene da tutti i punti di vista, consiglio questo hotel.
alessandro, 1-night trip

10/10 Exceptional

Great place to stay in Lucca

Great place to stay inside the walls at Lucca. This is inside of the ZTL parking was not included if you booked through hotels.com. €20 per night. Breakfast cost a little extra but was well worth it.
Francis, 1-night trip

10/10 Exceptional

Great hotel!!!
Sue, 3-night trip

8/10 Very good

A 2 Day Stay in Lucca

Very kind and attentive staff at front desk and the breakfast. Breakfast was continental style, with many options. Showers are small, but that seems to be the norm in some hotels in Italy
Patrick, 2-night trip

8/10 Very good

Das Hotel hat in unterschiedlichen Gebäuden Zimmer. Mein Zimmer war leider abends nicht sehr ruhig. Da wohl nach Ende der Kinovorstellungen und auch sonst am Wochenende die tagsüber sehr ruhige Straße laut und belebt wird.
Oliver, 3-night trip

10/10 Exceptional

En un buen sitio, muy bien todo y muy buen servicio y atención de la gente
Jose Luis, 2-night trip

10/10 Exceptional

Helt topp!:)
Morten, 1-night trip

10/10 Exceptional

Highly recommend this hotel! A sweet small boutique hotel on a quiet street. Staff was so welcoming! Fabrizio was kind to listen to me struggle through my little bit of Italian I know. We stayed in the Hotel Diana annex (Rm #40) and it was VERY nice. They go out of their way to make your stay enjoyable. You can't ask for more.
Karen, 1-night trip

10/10 Exceptional

Lucca is a very charming community. With lots history, shops and restaurants. the staff and accommodations at hotel Diana made our stay all the better. We would highly recommend others to seek out Hotel Diana for others while staying in Lucca Italy.
Tim, 3-night trip

10/10 Exceptional

Very friendly staff
Pedro, 1-night trip

8/10 Very good

One day in Lucca

Everything was close from the hotel, the staf was kindly and professional! Lucca is a very nice town with a complete wall around, at the evening we had a very nice dinner in the middle of the town!
Nicklas, 1-night trip

10/10 Exceptional

Perfect quality for price. Great also the private parking at E20
Alberto, 2-night trip