Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

4.0 star property
Family-friendly hotel with full-service spa, connected to a shopping centre, near Melrose Arch Shopping Centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

Lobby
Outdoor pool, pool umbrellas
Terrace/patio
Business centre
Minibar, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Parking available
  • Spa
Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Babysitting
  • Business centre
For families
  • Children stay free
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace
The price is ฿3,417
฿3,969 total
includes taxes & fees
1 Jan - 2 Jan 2025

Room options

Room, 1 Single Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

Guest Room,1 King Bed ,Non-smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Hairdryer
Free bottled water
Coffee/tea maker
Minibar
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Hairdryer
Private bathroom
Free bottled water
  • 43.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Hairdryer
Free bottled water
Coffee/tea maker
Minibar
  • Sleeps 2
  • 1 King Bed

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About the area

Map
22 Whitely Street, Johannesburg, Gauteng, 2076

What's nearby

  • Melrose Arch Shopping Centre - 4 min walk
  • Wanderers Stadium - 16 min walk
  • Rosebank Mall - 5 min drive
  • Nelson Mandela Square - 6 min drive
  • Sandton City Mall - 6 min drive

Getting around

  • Johannesburg (JNB-O.R. Tambo Intl.) - 31 min drive
  • Johannesburg (HLA-Lanseria) - 51 min drive
  • Johannesburg Sandton Station - 12 min drive
  • Johannesburg Park Station - 18 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪Istanbul Kebab - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪The Grillhouse - ‬3 min walk
  • ‪Mr. George - ‬5 min walk
  • ‪Mezepoli - Melrose Arch - ‬3 min walk

About this property

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

At Protea Hotel Fire & Ice by Marriott JHB Melrose Arch, you'll be within a 10-minute drive of Melrose Arch Shopping Centre and Nelson Mandela Square. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, aromatherapy or reflexology. Other highlights include 2 bars/lounges, an outdoor pool and a fitness centre.

Languages

English

At a glance

Hotel size

  • 197 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (ZAR 65 per night)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*
  • Shopping centre shuttle*

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)
  • Baby bath

What to do

  • Discount at nearby fitness centre
  • Ecotours nearby
  • Golf lessons nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Rooftop garden
  • Garden
  • Terrace
  • Fireplace in reception
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Designer shops on-site
  • Shopping centre on-site
  • Full-service spa
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 800
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 1065
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Sign language-capable staff
  • Wheelchairs available on site
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 725

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Camelot Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately ZAR 215 to 215 per person
  • Airport shuttle service is offered for an extra charge of ZAR 760 per vehicle (one way)
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Self-parking costs ZAR 65 per night

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Protea Hotel Fire Ice Melrose Arch Johannesburg
Protea Fire Ice Melrose Arch Johannesburg
Protea Fire Ice Melrose Arch
Protea Hotel Fire Ice Marriott JHB Melrose Arch Johannesburg
Protea Hotel Fire Ice Marriott JHB Melrose Arch
Protea Fire Ice Marriott JHB Melrose Arch Johannesburg
Protea Fire Ice Marriott JHB Melrose Arch
Protea Hotel Fire Ice by Marriott Johannesburg Melrose Arch
Protea Hotel Fire Ice by Marriott JHB Melrose Arch
Protea Hotel Fire & Ice by Marriott JHB Melrose Arch Hotel

Frequently asked questions

Does Protea Hotel Fire & Ice by Marriott JHB Melrose Arch offer free cancellation for a full refund?
Yes, Protea Hotel Fire & Ice by Marriott JHB Melrose Arch does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?
Yes, there's an outdoor pool.
Are pets allowed at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?
Sorry, pets aren't allowed.
Is parking offered on site at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?
Yes. Self-parking costs ZAR 65 per night.
Is an airport shuttle service offered by Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?
Yes, an airport shuttle is available. The charge is ZAR 760 per vehicle one way.
What are the check-in and check-out times at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.
Is there an on-site casino at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?
No, this hotel doesn't have a casino, but Gold Reef City Casino (13-min drive) and Montecasino (15-min drive) are both nearby.
What is there to do at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch and nearby?
Protea Hotel Fire & Ice by Marriott JHB Melrose Arch has 2 bars, a spa and an outdoor pool, as well as a fitness centre and a garden.
Are there restaurants at or near Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?
Yes, there's an on-site restaurant that offers garden views.
What's the area around Protea Hotel Fire & Ice by Marriott JHB Melrose Arch like?
Protea Hotel Fire & Ice by Marriott JHB Melrose Arch is a short 4-minute walk from Melrose Arch Shopping Centre and 16 minutes' walk from Wanderers Stadium.

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Winter break
Lovely hotel staff are first class
Helen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing property!
Amazing property and great location with lots of restaurants around.
Breakfast with a view and nice weather
Restaurants nearby
Restaurants near by
Prajeet, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Olivier, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

TARRYN, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kathryn, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carolina, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Glenda, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

EM, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel is in a safe and accessible location within Melrose Arch. The retro decor takes a while to get used to but don’t let that put you off. The rooms are comfortable and the breakfast’s spectacular. The best part of the hotel is the people. From the front desk to the restaurant to the laundry facilities, everyone is incredibly friendly and efficient. I have stayed here multiple times with my family and alone, and will keep on coming back. Very good value for money.
Ivan, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

I am coming back here next time
The stay was great. Staffs were so friendly in reception and hosting.
AIREDALE, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Mohit, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

renee, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Best a place in Joe Berg
Lynn, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Nicholas, 4-night trip
Verified Expedia guest review

8/10 Very good

Location is excellent with multiple restaurants and the mall in walkable distance. The hotel is across from the Marriott. Hotel restaurant menu is limited, not so much of fruits or yogurts option.
Daniela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Love staying in this unique and conveniently located hotel when I visit Johannesburg.
Jo-Anne, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Helen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

vered, 6-night trip
Verified Hotels.com guest review

8/10 Very good

david, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Staff were very friendly and helpful. Hotel had everything we needed.
alison, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Miguel, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice property. Excellent staff. Could use some minor repairs to the rooms (small cracks in sink) but it is a comfortable convenience stay.
MsLaprea, 3-night trip
Verified Expedia guest review