4/10 พอใช้
23 ก.พ. 2025
Not a luxury property
I’m shocked this is rated a four-star hotel. The exterior is beautiful, but the inside tells a different story. The staff was unorganized and unhelpful. When I arrived early for a work event and needed to check my small carry-on, it became a hassle. I was told to leave it in the lobby, which felt insecure, but I had no choice. Check-in was at 3 PM, but when I returned at 4:30, my room still wasn’t ready.
When I finally got my room, it wasn’t the one I booked. The furniture was old and mismatched, with anything “new” from IKEA. The “king” bed was two squeaky twin mattresses pushed together, making for an uncomfortable sleep. There was no thermostat, and the bathroom was disappointing—a tub with a handheld sprayer, making it hard to wash my hair. The tub and shower curtain were dirty, and I had to clean them myself. The massive, weighted keychain was also a hassle to carry around.
To top it off, as I was leaving, a staff member chased me down the street, saying I hadn’t paid. Apparently, they forgot to take a credit card at check-in and only realized as I was rushing to catch a 7 am train. Of course, I paid immediately, but it was frustrating that no one had mentioned it earlier.
Overall, a huge disappointment—I wouldn’t recommend this hotel to anyone.
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