Well I was definitely expecting more from Holiday Inn, I have stayed in mutiple and they have all been okay but this one was just dirty and weird.
1st day haven't even checked in yet and I had a charge on my account for the full total plus the deposit of the room.
Now I travel quite extensively and I have never had a hotel run my card without my permission... how did they know I wanted to use that card for the stay? Pretty sure thats illegal.
I asked the manager at check in and he blamed it on Hotels.com which they have never done that before but whatever...
Go upstairs the room was okay but I started noticing things, AC vents disgusting, air vent in bathroom disgusting, there is hair on the ceiling of the shower, black mildew around the tub, all pillow cases either had blood or mascara on them.
2nd day at the hotel the bathroom sink started to leak I texted to the front desk its needs maintenance Hassan texted back that he will put in a request. I came back that night and wasn't fixed. I called down around 930pm and again Hassan answered I told him no one came up to fix it, he said he'd put in a request for the next day I said okay and moved one.
Next day comes around Im gone all day to come back and still the sink wasn't fixed.
(Whats also weird about night 2 is they had a very large group of people that couldn't speak english lined up in the hallway waiting for something,all holding brown folders, im pretty sure they are harboring illegals at this hotel.)