The 2 ladies were very helpful when we arrived and offered us both a cold glass of processco, which was nice,the hotel room could do with updating abit but overall the X hotel looked after us well.
Joanne
Joanne, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
12 ส.ค. 2025
Moksud
Moksud, ทริปกับครอบครัว 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
11 ส.ค. 2025
seram
seram, ทริป 3 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
4/10 พอใช้
10 ส.ค. 2025
Avoid this place
Never staying there again. Room was in basement accessed via a very worn outside staircase with rotten hand rail.
No where to store clothes, no coat hangers for hanging rail. Broken toilet seat. Blood coloured marks on wall. Walls generally very marked, needs redecorating. Shower riser broken and shower door has a very small opening so if on large side you would never get in it. Everytime the rooms above us used water we could hear the noise of it and the dripping of leaking pipwork. People smoking in shared court yard which had ours and other room windows on, so if that smoke had come into our room we could of been changed £200 for the smell of smoke. They threaten you a £20 per hr charge for late checkout, tjis charge could also apply if you leave rubbish in room or leave it dirty.
There is also a hidden charge of £4.97 per person at check-in, which is non refundable.
Check-in online and you have to verify yourself and anyone staying with you using photo ID.
Avoid at all costs
Wendy
Wendy, ทริป 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
4/10 พอใช้
7 ส.ค. 2025
Good luck 😂
Pain in the arse to actually get into the hotel. With different door codes. No staff on site.
Piles and piles of dirty laundry bagged up outside our actual room down a narrow corridor which was hard to get ourselves and luggage in room.
Absolutely filthy nothing like the photos on line.
Pubes and stains over bedding, dried blood in bath, bugs and insects everywhere. Stains on carpets that wasn't even hoovered before we arrived. Full dirty bins that we had to empty ourselves.
We even went to Tesco's to buy cleaning products as it was just too gross.
No storage at all
Everything didn't match not even the same length curtains. Everything was wonky, curtain poles. Wonky blinds. Even our small double bed was uneven and wonky, our heads down a slope while it felt like our legs were in the air.
My eldest daughter suffers from OCD so thinking I've booked a very stylish clean boutique style room from the photos on line. I couldn't have been more wrong. We had to leave early and cut our stay short. As the lack of cleanliness sent her in a mental spiral.
Very noisy at night times.
Fire alarm was going off for ages and no stuff on site to check or sort that out.
No flooring in the bathroom just splattered paint everywhere.
Used chewing gum just spat out of the window seals.
Very small cramped rooms for how much we paid for a family room.
Very disappointed 😞
Gemma
Gemma, ทริปกับครอบครัว 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
4/10 พอใช้
4 ส.ค. 2025
rude and poor customer service
Told me the hotel was full and an issue with my room could put me up at a hotel 2 miles away had already paid parking etc an the staff were very rude and slow to help took me an hour in speaking with them on messanger I asked them to phone me to spewed up the process but they told me that not and option only option is to cancel so rude
John
John, ทริป 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
3 ส.ค. 2025
Below basic at above average cost, apart from the comfortable bed I can think of nothing to recommend this place.
More like poor grade airb&b.
I travel and walk a lot staying in French hires, shelters and Spanish religious, all much better than X in every respect
ผู้เข้าพักจริง
ทริป 3 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
29 ก.ค. 2025
Good place to stay
Was in Brighton to see Eric Prydz concert. Needed somewhere straight forward to stay. This hotel is good - Clean, modern and friendly staff. I think the other negative reviews are quite harsh
ผู้เข้าพักจริง
ทริปกับเพื่อน 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
29 ก.ค. 2025
Not even a 1 star
Basement room more like a prison cell
Paul
Paul, ทริป 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
28 ก.ค. 2025
NIGHTMARE
my experience of booking this accommodation was a nightmare from start to eventual refusal to stay. when i got checked in and shown to my room, which was a supposed upgrade from single ensuite to a double ensuite. the ensuite was not actually in the room, you had to use the bathroom outside the room. [ensuite surely means that the bathroom/shower is inside your room]. needless to say that this was not acceptable! the room i was shown was in the basement, down some external stairs which were quite steep and not very friendly. upon getting back to the reception area, they were unable to provide any other suitable accommodation within the property. they advised that a full refund would be forthcoming, so we will wait and see.
Mr Robert C
Mr Robert C, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
24 ก.ค. 2025
Camila
Camila, ทริปกับเพื่อน 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
23 ก.ค. 2025
Ann-Helen
Ann-Helen, ทริป 4 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
20 ก.ค. 2025
Hotel X is a scam hotel
This is a SCAM hotel. DO NOT BOOK HERE I booked and paid beginning of May. 3 days before reservation in July they wanted more money in fees! 2 hours before we were due to check in they cancelled the reservation. There is no front desk. Everything is communicated only by wattsapp messages. You can’t phone. Hotels.com don’t help either when you reach out to them - which I did about the extra fees. They have all my money. Hotel X replies are all copy and pasted, so they do this constantly.
Abigail
Abigail, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
20 ก.ค. 2025
Sai Prasad Chowdary
Sai Prasad Chowdary, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
19 ก.ค. 2025
We loved our stay. We were welcomed wonderfully. The people were kind and warm, helpful, and attentive. Great location. The room we stayed in was beautiful and spacious with a privileged view.
Camila
Camila, ทริปกับเพื่อน 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
6/10 ดี
12 ก.ค. 2025
Nancy
Nancy, ทริป 3 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
6/10 ดี
11 ก.ค. 2025
Brighton weekend 5/6 july
There was no toilet bathroom. Shower was good. Beds were comfortable. There was a TV and coffee maker. Access to room
Was complicated but there was someone on hand to help. It was better than I expected as some of the reviews were terrible.
Sean
Sean, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
8 ก.ค. 2025
Gammelt slidt hotel - mgl rengøring af gulve ,møbler og bag møbler.
Totalt ubrugeligt vindue - en bunke af løst puds/cement pga udfaldent mursten ligger udenfor på vindueskarm.
Varmt vandhane helt løs.
Kræver istandsættelse omgående.
joan
joan, ทริปกับครอบครัว 4 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
6/10 ดี
4 ก.ค. 2025
Nothing like the advertised pictures, small clean ( ish ) box room. No on site staff apart from a few hours in the afternoon.
L
L, ทริป 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
27 มิ.ย. 2025
I have read other reviews about this hotel after I had booked it, and those reviews were disgusting. Whatever people expect for the price of this hotel are beyond my reasoning. It was clean, fresh and every amenity in the room for a pleasent stay, which I most definitely had.
Mark
Mark, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
19 มิ.ย. 2025
garry
garry, ทริป 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
19 มิ.ย. 2025
Only good thing was the man on the desk checking us in, otherwise I can’t say I’ll stay here again. There must be nice rooms downstairs but upstairs felt like nobody cares about them as they’re cheaper rooms, don’t think anyone’s given the room a proper clean in a while as there was fresh bedding
Pascale
Pascale, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
4/10 พอใช้
17 มิ.ย. 2025
mouldy bathroom could'nt use it had to use friends room!
how can check in take 40 minutes ! shame about this place is its a dump but in the perfect spot. i would'nt reccomend this hotel to a dead rodent, they have even left this place