4/10 พอใช้
22 พ.ย. 2025
Booked two separate rooms, were given two on the second floor and both the rooms didn’t have any heating working in the room - the panel in one room had an error code and in the second room was locked and not useable.
When we asked at reception we were told that they were waiting for the company to come back and unlock the panels so they can be used.
We were offered extra blankets for the bed - the rooms were both freezing!!!
We arrived in time to have a meal, we chose what we wanted to then be told - it wasn’t available as they were having trouble with the suppliers of their Gammon!!!
When using the toilet in the reception area - this was broken and didn’t flush.
Overall not a good experience and will think again before booking for our next Stansted flight
Kimberley
Kimberley, ทริป 1 คืน
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