8/10 ดีมาก
3 เม.ย. 2025
Brilliant location,modern,clean & bed was comfy…
Hotel is modern hotel and was in a great location to stop over for the weekend to break our longer journey. Room was good size, bed comfy, everywhere was clean & tidy. Reception and housekeeping team were wonderful nothing was too much trouble….
Unfortunately Breakfast all be that it’s free sadly there is room for improvement as this was very limited if your vegetarian, vegan or on a limited diet. On this particular weekend they seemed to not have much left at 8.30am when breakfast was supposed to be available until 10am also they said they had ran out of certain items or no longer stocked them which I’d previously relied on in this brand of hotel as an option as I’m vegetarian with food allergies. I spoke to three members of staff regarding breakfast and it was only the last morning that I was listened to & an apology given.It was also explained they’d had some supply issues with one of the items I usually had for breakfast. I do still feel that the breakfast staff could have listened to me, helped more and resolved the situation better instead of dismissing me.
The stay at the hotel could have been excellent if it hadn’t of been let down by the breakfast. I do feel that if maybe staff members were more aware of just how much food was being put into “food to go” boxes by other guests as well as them also having a breakfast this might help with the fact that items had ran out.i would still stay at this hotel again if I needed.
Great service given by Becky Assistant GM
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