Avoid at any cost, rude staff, not giving you the right room you booked with misleading info/pictures and I was offended by a morning waitress at breakfast, when she was shouting at me that I had the "nerve" to take a single sealed bottle of water (700ml) , for two people, on my birthday!, on their own breakfast terrace of the hotel. I went to the reception, describing the situation, and they said that I HAD TO RECEIVE PERMISION TO TAKE THE WATER OUTSIDE. Guess,what.. the next morning there were 3 or 4 tables outside with the same water included at breakfast, who of course didn't have to ask for permission.. really absurd and awful service ! Hotels.com was not able to help me at all, btw.