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Hotel Milam, Michelin Key winner

4.0 star property
Find serenity by the outdoor pool or indulge in a rejuvenating spa treatment. Savor fine dining at MILAM restaurant for an unforgettable experience.

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Milam, Michelin Key winner

Snack bar
Yoga
Premium Room | Dining room
Outdoor pool, open 8:00 AM to 11:00 PM, pool umbrellas, pool loungers
2 bars/lounges, swim-up bar, poolside bar
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Air conditioning
  • Laundry facilities
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Pool bar
  • Swim-up bar
  • Beach shuttle
  • Air conditioning
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk
Feel at home
  • Private pool
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Premium bedding
  • Bathrobes
The price is ฿10,746
฿13,093 total
includes taxes & fees
25 Feb - 26 Feb

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Grand Room

Grand Room | Premium bedding, iron/ironing board, free WiFi, bed sheets

Grand Room

Highlights

Private pool
Air conditioning
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Private bathroom
Designer toiletries
  • 59.96 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room | Premium bedding, iron/ironing board, free WiFi, bed sheets

Premium Room

Highlights

Deck/patio
Separate dining area
Private pool
Air conditioning
Dining table
Hypo-allergenic bedding
Pillow menu
4 bedrooms
  • 95.22 sq m
  • Sleeps 8
  • 3 King Beds and 1 Queen Bed

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Hotel Shibari Tulum - Restaurant & Cenote Club

Pool
Spa
Free parking
Free WiFi
9.4 out of 10, Exceptional, 181 reviews
The price is ฿13,112
฿17,118 total
includes taxes & fees
27 Jan - 28 Jan
Hotel Shibari Tulum - Restaurant & Cenote Club

About the area

Map
Calle 10 Sur, La Veleta, Tulum, QROO, 77765

What's nearby

  • Tulum National Park - 6 min drive
  • Gran Cenote - 8 min drive
  • Tulum Mayan Ruins - 11 min drive
  • Tulum Beach - 15 min drive
  • Playa Paraiso - 20 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive
  • Beach shuttle (surcharge)

Restaurants

  • ‪Sukhothai - ‬3 min drive
  • ‪El Camello Jr - ‬3 min drive
  • ‪La Taqueria Pinches Tacos Shop - ‬7 min walk
  • ‪Vaivén - ‬9 min walk
  • ‪La Consentida - ‬14 min walk

About this property

Hotel Milam, Michelin Key winner

When you stay at Hotel Milam, Michelin Key winner, you'll be within a 15-minute drive of Tulum Beach and Tulum National Park. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, facials or aromatherapy. Other highlights include 2 bars/lounges, an outdoor pool and a poolside bar.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 36 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (17 years old and younger) are not allowed
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • On-site garage
DONE

Off-site

    • Beach shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–noon
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Swim-up bar
  • Private picnics

What to do

  • Beach shuttle (surcharge)
  • Hiking/biking trails
  • Access to nearby outdoor pool

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Beach shuttle (surcharge)
  • Bike hire
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • An outdoor pool
  • Bike parking
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

What to enjoy

  • Private pool

Freshen up

  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, sports massages, facials and body scrubs. The spa is equipped with a mud bath and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

MILAM – On-site fine-dining restaurant.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 1000 to 3000 per person
  • Beach shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a first aid kit and outdoor lighting on-site.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

MILAM
Hotel Milam
Milam, Michelin Key Winner
Hotel Milam, Michelin Key winner Hotel
Hotel Milam, Michelin Key winner Tulum
Hotel Milam, Michelin Key winner Hotel Tulum

Frequently asked questions

Does Hotel Milam, Michelin Key winner offer free cancellation for a full refund?
Yes, Hotel Milam, Michelin Key winner does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Milam, Michelin Key winner?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 11:00 PM.
Are pets allowed at Hotel Milam, Michelin Key winner?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Hotel Milam, Michelin Key winner?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is noon.
What is there to do at Hotel Milam, Michelin Key winner and nearby?
Have fun during the warmer months with activities such as hiking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Milam, Michelin Key winner also has 2 bars and private pools, as well as access to a nearby outdoor pool.
Are there restaurants at or near Hotel Milam, Michelin Key winner?
Yes, there's an on-site restaurant, MILAM.
Does Hotel Milam, Michelin Key winner have any outdoor private spaces?
Yes, every room features a private pool.

Hotel Milam, Michelin Key winner Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Very good

Ruf, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It is nice calm hotel located in between all major festival event spots. Very clean. Good internet. Reception ladies are super kind and friendly. In the restaurant Miguel Cruz is an amazing waiter. Just be careful that in some villas hot water in shower is not very hot. We booked two villas - one was providing very nice hot water, and the other one (villa number 11) was kind of just warm (so we could take a shower only in of villas). I would recommend Milam management to promote employees like Miguel Cruz - very careful, attentive, very kind and responsibility minded.
6-night trip
Verified Hotels.com guest review

8/10 Very good

Ashvin, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

shanna, 2-night trip
Verified Expedia guest review

8/10 Very good

Jerome, 2-night trip
Verified Expedia guest review

10/10 Exceptional

ARIANE, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Our stay here was amazing! The staff was great, the property was beautiful and clean. Ara who manages the concierge had the best service I’ve experienced at a hotel/resort. She deserves a raise! Breakfast was good every morning, and the zen vibes all around the property were unmatched. But the room!!! The villas look just like the photos, and once you arrive you’ll never want to leave. We enjoyed every bit of our stay.
Breann, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Such a relaxing environment with cordial and attentive staff that goes above and beyond to make you feel appreciated and cared for
Delpeche, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Exceptional love everything about 100/10 .
Shakala, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing Staff. Beautiful hotel. Very attractive.
golden, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

.
habiballa, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Winston, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Montez, 4-night trip
Verified Expedia guest review

10/10 Exceptional

It was indeed a 10/10 experience. We enjoyed the food, the room, the spa, and so much more. Highly recommended, Eugene checked us in and took his time explaining everything. While Paola & Lucia, worked in the dinning area to be sure we had a pleasant experience.
Rachive, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Dave, 4-night trip
Verified Expedia guest review

10/10 Exceptional

love this place, was beautiful . me encanto el trato de los enpleados pero específicamente mas de eugenio lo ame me hiso mi vida facil en todo y me ayudo con todo lo que necesitaba ❤️.
Edibel, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Good experience.
Naomi, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Collins, 2-night trip
Verified Expedia guest review

10/10 Exceptional

My husband and I had the most wonderful experience at this resort location. From the very beginning of our booking to our departure, we were amazed with their professionalism and attention to detail. I was contacted prior to our arrival by the hotel concierge, Myra. She was excellent and she provided very valuable information about transportation from the hotel to suggestions of excursions and dining!! Everything was exceptionally gorgeous and relaxing!! The entire team was amazing!
Sonya, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Absolute paradise! Paula and Miguel with food services was impeccable. The beautiful beautiful Ara with front desk made my trip even more memorable happy to share in the culture and language. I will absolutely be returning soon.
Crystal, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The Milam experience was everything I thought it would be. From the staff to the amazing chefs. The Milam Hotel is by far one of the best hotels I've stayed at. My partner and I had a fabulous time. Special s/o to Lucia and Eugene for helping make our experience amazing. S/o to the all of milam staff I appreciate you all ❤️ can't wait to visit again.
Latoya, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

July 2024
Loved the pool in the room. The service and staff were great!
Ebony, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Este luagr es todo un sueño, la alberca es enorme. Y el servicio es de muy alta gama. Recomendado.
Misha, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Shontay, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I didn’t wanna leave OMG breathtaking staff was amazing
Joanne, 3-night romance trip
Verified Expedia guest review