2/10 แย่
10 พ.ค. 2025
Bait and switch
Bait and switch. Beware the room you think you are booking might be the one you will get. The room I got didn’t look anything like the room that was on my booking, It was super cramped I could barely get my luggage into the main area. It was on the street level, right by the entrance, stairs, elevator and vendor machines right outside room door. So if you have the misfortune of getting a room in this area prepare to have absolutely no sleep. Also I couldn’t open the blackout blinds to let any light in or get air because there is no privacy curtain. So you can see right into the room from street level and hear everyone talking as they walk by. I spoke to the front desk about these issues and requested to be refunded for the remaining night due to the discomfort and they said sorry not refundable. Worst part of all is they have a keyless entry system that requires your phone. Phone dies or have an issue with the keyless link you are out of luck. In fact, I did have an issue and the link to the door wouldn’t load for me when I arrived back to the hotel at around 11pm on my first night. Thankfully a fellow guest came along and let me in the building. This is a security issue and as a solo female traveler I didn’t feel comfortable with this and left after one night. I messaged the hotel to let them know my issues and that I was leaving and they didn’t even bother to respond. Do yourself a favor and don’t stay here!
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