In the heart of London, Carlton Hotel offers a warm welcome with express check-in and check-out. With concierge services, luggage storage, and a 24-hour front desk at your fingertips, guests can unwind knowing they're in good hands. Previous guests rave about the helpful staff.
St. James's Park Underground Station - 14 min walk
Restaurants
The Gallery - 3 min walk
Cask Pub & Kitchen Brighton - 2 min walk
The Queens Arms - 4 min walk
The Marquis of Westminster - 4 min walk
Cyprus Mangal - 4 min walk
About this property
Carlton Hotel
When you stay at Carlton Hotel, you'll be a short five-minute drive from Buckingham Palace and Big Ben. Also, Hyde Park and Trafalgar Square are a short five-minute drive away. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: Pimlico Underground Station is 6 minutes and Victoria Underground Station is 9 minutes.
Languages
English
At a glance
DONE
Hotel size
20 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 4:00 AM
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
WiFi in public areas*
WiFi in rooms*
LOCAL_PARKING
Parking
No on-site parking
DONE
Other information
Smoke-free property
No alcohol served on site
No stag or hen parties
Property amenities
Food and drink
Room service
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Facilities
Safe-deposit box at front desk
Room amenities
Be entertained
Television
Home comfort
Heating
Coffee/tea maker
Electric kettle
Sleep well
Pillow-top mattress
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hairdryer
Towels
Stay connected
Desk
WiFi (surcharge)
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
WiFi is available in guest rooms for GBP 5 per stay (rates may vary)
WiFi is available in public areas for GBP 5.00 per stay (rates may vary)
Early check-in can be arranged for an extra charge of GBP 20.00 (subject to availability)
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Does Carlton Hotel offer free cancellation for a full refund?
Yes, Carlton Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Carlton Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Carlton Hotel?
Sorry, there's no on-site parking at Carlton Hotel.
What are the check-in and check-out times at Carlton Hotel?
Check-in start time: 2:00 PM; check-in end time: 4:00 AM. There's a charge of GBP 20.00 for early check-in (subject to availability). Check-out time is 11 AM. Express check-in and check-out are available.
What's the area around Carlton Hotel like?
Carlton Hotel is in London City Centre, a short 6-minute walk from Pimlico Underground Station and 19 minutes' walk from Buckingham Palace.
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Carlton Hotel Reviews
Reviews
6.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
6.6/10
Staff & service
6.0/10
Amenities
6.0/10
Property conditions & facilities
6.2/10
Eco-friendliness
Popular mentions
Room
Location
Service staff
Bed
Luggage
Bathroom
Shower
Water
Elevator
Breakfast
Reviews
8/10 Very good
11 Jun 2025
Great location
Basic but comfortable hotel in a very central part of London.
Michel
Michel, 1-night trip
10/10 Exceptional
17 May 2025
Great cheap hotel in heart of the city
Great cheap stay in the city for the night. Well connected close to Pimlico station and unbeatable for price. I ordered a single room and got a little bit comfortable room with a decent queen size bed and a balcony. Rooms were a bit tired and dusty but Cannot complain one bit for the price
Haedyn
Haedyn, 1-night trip
6/10 Good
29 May 2025
Great price, very clean.
Great price for a short stay in London. Very clean. Kettle with tea and instant coffee. Convenient location. Be aware: despite choosing RESERVE NOW, PAY WHEN YOU CHECK IN, immediately after making your reservation hotel will charge your card £65 - to be refunded later.
Vivian
Vivian, 2-night trip
8/10 Very good
17 May 2025
Fair price for what you get
It was a solo last minute business stopover for a couple of days. Did the job, at a fair price for what I was getting.
Tony
Tony, 2-night trip
10/10 Exceptional
21 May 2025
Fabulous
Such lovely friendly staff, you can pay for early check in which is great. They have cold drinks at a reasonable price at reception day and night. Only thing not really a problem but may be good to change is the shower cause it’s small and sloppy when wet a no slip flat in the shower and a bath mat outside would be beneficial other then that lovely hotel will definitely be back
Jasmin
Jasmin, 2-night trip
4/10 Fair
5 Jun 2025
First impression was a bad one; from the general look of the place to the strong, dirty carpet smell. Staff was very welcoming, I have nothing bad to say about that. Got to our room and within a few minutes confirmed that we were not going to stay. Old, worn-out bedding so thin you can see the mattress through it, thin lumpy pillows. We have travelled a lot and are not very fancy people but this was definitely below our standards. We decided to go somewhere else. I dont quite understand the 10/10 and 8/10 notes in the reviews. We were offered to look at another room, which we declined. We looked for another hotel nearby.
Yolande
Yolande, 1-night trip
8/10 Very good
20 Feb 2025
We had a few days exploring London and the hotel was in a central area to Westminster where our plans were focused.
Shane
Shane, 2-night trip
10/10 Exceptional
19 Feb 2025
great!
inna
inna, 2-night trip
6/10 Good
12 Feb 2025
Connectivity to Victoria
Yuchit
Yuchit, 1-night trip
8/10 Very good
1 Aug 2024
Great location, hotel is simple, fit for purpose.
Ruud
Ruud, 1-night trip
8/10 Very good
13 Jan 2025
Hotel on a budget
Check in was easy and simple, the receptionist was polite and informative. The room was clean and neat. Ideal for us as we justed wanted somewhere to sleep for the night. Had a good sleep and helped ourselves to the complimentary tea and coffee. For the price we paid we were happy.
Helen
Helen, 1-night trip
10/10 Exceptional
26 Nov 2024
Great location
Cheap and cheerful! Not very big but clean and has a bed, shower and tv. Staff are very helpful. Great location.
Emma
Emma, 4-night trip
10/10 Exceptional
12 Feb 2025
One night in Feb.
It was all good and pretty much as expected for the price. The WiFi had to be paid for contrary to the description but it was good when connected. The TV could be bigger.
David
David, 1-night trip
8/10 Very good
31 Oct 2024
Clean, good toilet and bath
FAHAD ZOHAIB
FAHAD ZOHAIB, 1-night trip
10/10 Exceptional
21 Oct 2024
This is a great place. But check-in is only from 2pm
Ken
Ken, 1-night trip
8/10 Very good
8 Dec 2024
Value for money
jackie
jackie, 4-night trip
10/10 Exceptional
3 Sep 2024
Good value for money, comfortable bed
Amro
Amro, 1-night trip
10/10 Exceptional
22 Nov 2024
Nice , quiet Hotel in a nice quiet neighborhood. Very kind staff. Good size room and comfortable beds. Small but very nice bathroom . All kinds of shops , coffeebars and resturants close to Hotel. Walkingdistanse to Buckingham Palace and Piccadilly /Oxford street.
Jannicke
Jannicke, 3-night trip
8/10 Very good
13 Aug 2024
Was a good stay
Was a good stay
Wifi is a extra cost
Shawn
Shawn, 2-night trip
8/10 Very good
9 Sep 2024
Good value for money
More than adequate, part as the room-rate was excellent.
A J
A J, 2-night trip
2/10 Poor
23 Feb 2025
Not good
Maria
10/10 Exceptional
22 Sep 2024
Good value
Paul
Paul, 5-night trip
8/10 Very good
18 Oct 2024
First time in London
The location is pretty good - we got the triple room. It was ok, they agreed to store our luggage after check out - this was a great perk. We could roam London luggage free!
Ranjini
Ranjini, 1-night trip
10/10 Exceptional
1 Aug 2024
What i love most about the property is its unique nature, clean and it's accessibility.
CLARISA BONGRAM
CLARISA BONGRAM, 1-night trip
8/10 Very good
10 Jun 2024
Excellent location, man at reception helpful and friendly , quiet room at back room had everything I needed good overall for the rate charged