First the good...We stayed there for 8 nights. Every person that works there were so friendly and accommodating. The room was spacious and the bed was comfortable. My daughter slept on the pull out couch. The free breakfast was great. Fresh fruit, bread, and pastries every day. The coffee maker made whatever you liked....espresso, cappuccino, etc. The hot food was better than most hotels. The location was great. It was about a 15 minute walk to the tube. There is no in-house restaurant, but the Italian place across the street delivered for free. It was decent for the couple of nights we were dead tired from our day. Now for the not so good...Breakfast was a mob scene every morning. A wait for a table took a half hour at times. That being said, the staff were amazing at keeping everything orderly and stocked. The elevators are the worst. They have a mind of their own. They even have a sign in them, saying how slow they are. It got to be comical by the end of our stay. We often hiked the five floors to avoid the wait. The bed in the room instead of being against the window was against the hallway wall (which seemed to be about one inch thick), and the noise from guests moving (often kids running)about and talking loudly, woke us up multiple times a night. Overall. the good outweighed the bad by quite a bit. American hotels could use a lesson from the fabulous staff at this hotel. I would definitely stay again and recommend this hotel to my friends.
