This is the WORST experience we had booking with hotel.com. The rating is totally rigged! The rooms are big with a king and a queen bed in two rooms. The kitchen is nonfunctional and smells. It’s dirtier than a motel in the US. Very dated fixtures, dirty carpet, dirty and stinky bathroom and kitchen. Very poor fluorescent lightings, small towels and not well cleaned. The beds are ok but nothing special. The most ridiculous thing is we had to ask toilet paper from the front desk they pulled out from a box and handed to us like this was the most natural thing! There’s no lobby but only a small entrance. No Hotel restaurant. Location is good but the street is a one way street which makes it hard to get taxis. The price is a total ripoff. I heard later real 3 Star Hotel nearby only cost half. We only stayed one night instead of the two we booked. Very disappointed, Hotel.com. One more suggestion. Try to find a local person to book a hotel is you're going to China, especially anywhere other than Beijing and Shanghai.
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ทริปกับครอบครัว 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
23 พฤศจิกายน ค.ศ. 2017
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ทริปธุรกิจ 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
14 กันยายน ค.ศ. 2017
Very dirty and bad hotel but central location.
This is hotel is total disaster. The whole building and furniture look very cheap and dirty. There are big stain on the sofa and chairs that I can not even sit down on them. There is no non-smoking room in the entire whole. None of the staff can speak English. It is much worth than most of the cheap motels in North America but somehow Expedia put it in the "Four Star" category which is very misleading. I booked three nights at this hotel but could not stand it at all. I called Expedia right away to cancel the rest two nights and Expedia did it. This is the only good part. I highly suggest Expedia moved this hotel from the list since this is not even a "one star" hotel. It is for the poor local people but definitely not for people from outside China. Hotel staff can not communicate with clients at all. Other than that, non-smoking room does not mean anything to them. They just spry some perfume to the smoking room and assume it becomes non-smoking room. They have no common sense and any idea of hotel requests. Please Please Please remove this hotel from the list since I don't want anyone else to have such a bad experience like me.
Located quietly behind a shopping mall Area. Away from the crowd yet easily access to all the malls. 3 mins walk to the nearest MRT station. Simple and decent apartment with kitchen and living room. A pretty good price to accomodate my family of 4 paxs. The Front counter lady staff is both friendly and helpful. Although nothjng fantastic about the apartment, but definitely value for money.
+. The hotel made a mistake and upgraded me and the bathroom was quite nice. The location is good and rate acceptable.
_ The room I was given first smelled of smoke. The halls and some things in disrepair. The towels were worn. It is not so foreigner friendly. There was very little service. The Internet was not working for half my stay of four days.
It did accept my pet with no extra charge. Overall it was okay.
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รีวิวจากผู้เข้าพัก Travelocity ที่ตรวจสอบแล้ว
6/10 ดี
5 กรกฎาคม ค.ศ. 2016
The hotel picture is an artist rendering, not real
First, let me say that I like this hotel for it's price point and the large apartment rooms. This is a place I will return. Just understand that this hotel is undergoing a full renovation, no breakfast etc. I was unhappy initially at the actual look and feel compared to the picture they gave Expedia. Very different than the picture represented. No non-smoking rooms for now. Air con works great which is highly unusual for China. Outstanding location. Very helpful to have an excellent dry cleaners next door and Starbucks a block away. The rooms are decent but brace yourself for the hallway and lobby. Room cleanliness is very average. The nearby church bells go off at 6am but it is tolerable. The staff is effective if you are patient. They were generally helpful when needed.
Needs more cooking equipment as self service apartment. Telephone didn't work.
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รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
8/10 ดีมาก
14 มีนาคม ค.ศ. 2016
Wifi didn't work and map totally incorrect
The hotel is nowhere near located on map. Come on Hotels.com This is a regular error and causes no end of problems finding hotels.
Colin
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
29 มกราคม ค.ศ. 2016
Good Hotel Close to City Center
Stayed at this hotel twice during the holidays. Rooms are big, many restaurants and shops nearby. Cable TV stations include HBO and MTV, among others. Close to the subway station.
Chris
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
4/10 พอใช้
29 ธันวาคม ค.ศ. 2015
Not Good
No one clean up the room and when I asked for bottle water, towel and toilet paper, they don't have stock.