2/10 Poor
Nov 10, 2025
Arrived at 3pm for check-in, room not clean or ready. In town for business, meetings from 330p-1am, asked if they could store my suitcase til I returned to check into room. Hotel was not sympathetic to my situation, non apologetic to room not ready and refused to store suitcase stating “too many different people walking around, no safe place for my luggage”. Went to Holiday Inn, they stored my luggage and had a room ready when I returned. Lost out roughly $400 paid for Hampton, fully regret choosing to book a room there. Requested manager to call me, no response.
JDon
JDon, 2-night trip
























