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Crowne Plaza Festival City by IHG

5.0 star property
Luxury hotel with spa, near Dubai Festival City Mall

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Photo gallery for Crowne Plaza Festival City by IHG

Serves lunch, dinner and brunch
Couples treatment room(s), hot tub, body treatments, prenatal massages
Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
View from room
Exterior
Experience Crowne Plaza Festival City, an IHG Hotel's luxury and warmth in the heart of Dubai. Indulge in a rejuvenating massage at Spa InterContinental or take a refreshing dip in the outdoor pool with sun loungers and umbrellas. Enjoy shopping on site, Zaytoun’s Mediterranean delights for breakfast, lunch, or dinner and appreciate free WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Connecting rooms available
  • Electric vehicle charging point
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free area shuttle
  • Free train station pick-up
  • Free train station drop-off
  • Health club
  • Sauna
  • Steam room

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club
  • Connecting/adjoining rooms available
The current price is ฿1,894
฿2,499 total
includes taxes & fees
21 Jul - 22 Jul

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(24 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Separate bedroom
Private bathroom
Shower/bath combination
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Waterfront View)

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed (Waterfront View)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Separate bedroom
Private bathroom
Shower/bath combination
  • 36 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Waterfront View)

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds (Waterfront View)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Separate bedroom
Private bathroom
Shower/bath combination
  • 33 sq m
  • Water view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Separate bedroom
Private bathroom
Shower/bath combination
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite (Diplomatic)

1 bedroom, minibar, in-room safe, desk

Suite (Diplomatic)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Separate bedroom
Private bathroom
Shower/bath combination
  • 120 sq m
  • Water view
  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Separate bedroom
Private bathroom
Shower/bath combination
  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom (Waterfront View)

Suite, 1 Bedroom (Waterfront View) | 1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom (Waterfront View)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Separate bedroom
Private bathroom
Shower/bath combination
  • 83 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Waterfront View)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed (Waterfront View)

9.4 out of 10
Exceptional
(22 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Separate bedroom
Private bathroom
Shower/bath combination
  • 33 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (Waterfront View)

1 bedroom, minibar, in-room safe, desk

Standard Room (Waterfront View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Separate bedroom
Private bathroom
Shower/bath combination
  • 34 sq m
  • Water view
  • Sleeps 2
  • 1 Single Bed

Similar properties

Outdoor pool, open 7:00 AM to 8:00 PM, free pool cabanas, pool umbrellas

InterContinental Dubai Festival City by IHG

  • Pool
  • Spa
  • Free parking
  • Free WiFi
9.2 out of 10, Wonderful, 628 reviews
The price is ฿3,062
฿3,929 total
includes taxes & fees
13 Jul - 14 Jul
InterContinental Dubai Festival City by IHG
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About the area

Map
Dubai Festival City, Dubai

What's nearby

  • Dubai Creek - 6 min walk - 0.6 km
  • Dubai Festival City Mall - 8 min walk - 0.7 km
  • City Centre Deira - 5 min drive - 4.1 km
  • Dubai World Trade Centre - 7 min drive - 8.4 km
  • Dubai Mall - 8 min drive - 9.6 km

Getting around

  • Dubai (DXB-Dubai Intl.) - 11 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 34 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 45 min drive
  • Creek Station - 30 min walk
  • Free local area shuttle
  • Free train station pickup
  • Free train station drop-off

Restaurants

  • ‪Intercontinental Club Lounge - ‬1 min walk
  • ‪Marks & Spencer Cafe - ‬5 min walk
  • ‪Hard Rock Cafe - ‬5 min walk
  • ‪مطعم ومقهى الفنار - ‬14 min walk
  • ‪كوستا كوفي - ‬13 min walk

About this property

Crowne Plaza Festival City by IHG

Crowne Plaza Festival City by IHG features a rooftop terrace and puts you within a 10-minute walk of Dubai Festival City Mall and Dubai Creek. You can visit the spa to indulge in massages, body wraps or manicures and pedicures, and Mediterranean cuisine is served at Zaytoun, which is open for breakfast, lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a health club. The helpful staff and shopping get good marks from fellow travellers.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Portuguese, Romanian, Russian, Spanish, Turkish

At a glance

DONE

Hotel size

    • 316 rooms
    • Arranged over 19 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Children's club*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • On-site parking includes off-street options
DONE

Transfers

    • Free train station shuttle from 6:00 AM to midnight
DONE

Off-site

    • Free area shuttle within 10 kilometres
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Free local shuttle
  • Childcare in room (surcharge)

What to do

  • Shopping
  • Golfing nearby

Working away

  • Business centre
  • 11 meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Health club
  • An outdoor pool
  • Bike parking
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Accessible train station shuttle
  • Wheelchairs available on site
  • Step-free path to entrance

Room amenities

Be entertained

  • Plasma television
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Spa InterContinental has 10 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Zaytoun – This poolside restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Belgian Beer Cafe Dubai – This pub serves brunch, lunch and dinner. Open daily.
Mazar Lounge – This café specialises in international cuisine and only serves light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 112 per person

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for AED 150.0 per stay
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM
  • Guests under 16 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, Eurocard
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Festival
Crowne Plaza Festival City
Crowne Plaza Festival City Dubai
Crowne Plaza Festival City Hotel
Crowne Plaza Festival City Hotel Dubai
Festival City Crowne Plaza
Crowne Plaza Dubai Festival City Hotel Dubai
Crowne Plaza Festival City
Crowne Plaza Festival City by IHG Hotel
Crowne Plaza Festival City by IHG Dubai
Crowne Plaza Festival City an IHG Hotel
Crowne Plaza Festival City by IHG Hotel Dubai

Frequently asked questions

Does Crowne Plaza Festival City by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Festival City by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Festival City by IHG?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM.

Are pets allowed at Crowne Plaza Festival City by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Crowne Plaza Festival City by IHG?

Yes, there's free self and valet parking. Electric car charging is available.

What are the check-in and check-out times at Crowne Plaza Festival City by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

What is there to do at Crowne Plaza Festival City by IHG and nearby?

Crowne Plaza Festival City by IHG has a spa and an outdoor pool, as well as a steam room.

Are there restaurants at or near Crowne Plaza Festival City by IHG?

Yes, Zaytoun offers al fresco dining and Mediterranean cuisine.

What's the area around Crowne Plaza Festival City by IHG like?

Crowne Plaza Festival City by IHG is in Dubai Festival City, a short 9-minute walk from Dubai Festival City Mall and 10 minutes' walk from Dubai Creek.

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Crowne Plaza Festival City by IHG Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Breakfast
Room
Location
Airport
Shopping malls
View
Restaurant
Food
Family friendly

What guests liked

  • Breakfast was consistently described as excellent, with many reviewers praising the variety and quality of the buffet options. (20 reviews)
  • The pool area was wonderful, big, and clean with enough space to relax and enjoy the sun. (4 reviews)
  • The property offers convenient access to a variety of restaurants and dining options within the adjacent mall. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great stay
Simranjot, 8-night trip

10/10 Exceptional

Perfect in all details Clean ,quiet , wide rooms with comfortable beds . The front are so helpful and fast This is the third time to stay here
Reem, 3-night trip

10/10 Exceptional

Great place. Connected to Mall directly
Mohd Amir, 2-night trip

10/10 Exceptional

Perfect
Reem, 1-night trip

8/10 Very good

Everything was good except shower.
Ryoichi, 2-night trip

10/10 Exceptional

Best breakfast buffet on the planet. Staff are top quality.
Dina, 2-night trip

10/10 Exceptional

We had a wonderful stay at the Crowne plaza in Dubai! Everyone was nice, welcoming and friendly. Will return again
Lumen, 8-night trip

10/10 Exceptional

Always love staying here
4-night trip

10/10 Exceptional

A wee treat

Stayed for 2 nights after visiting family in Dubai. Arrived early which didn’t seem to matter as we were checked in immediately. Very friendly and helpful staff, the room with view over the creek was amazing and extremely comfortable. The pools were brilliant and clean. Good location if you want shopping, it’s next to festival mall. Great break all round 😎
Ewan, 2-night trip

10/10 Exceptional

Absolutely loved everything and that it’s connected to the mall…Bonus!!!
Jael, 5-night trip

8/10 Very good

Family friendly
Nuha, 5-night trip

10/10 Exceptional

Great stay for family reunion.
Majid, 6-night trip

10/10 Exceptional

Amazing hotel, food was excellent! Staff is amazing, we will for sure be back!
Nancy, 7-night trip

10/10 Exceptional

Everything is good in the hotel thanks for making our vacation such an unforgettable
Ali, 3-night trip

10/10 Exceptional

Very comfortable hotel with great views.
Dan, 2-night trip

10/10 Exceptional

The hotel and the room perfect the girl at the reception so nice and helpful
Wasan, 1-night trip

10/10 Exceptional

Great hotel, highly recommendee
Abdullah, 6-night trip

10/10 Exceptional

Amazing hotel
Pasha, 1-night trip

10/10 Exceptional

An amazingly located hotel. The facilities the service and the food is superb!! Highly recommended!!
Sahand, 9-night trip

10/10 Exceptional

Top Notch Hotel

we had a great family time and staffs are very welcoming.
Mangroo, 6-night trip

10/10 Exceptional

Very clean and nice staff.Close to airport and mall
sandeep, 1-night trip

10/10 Exceptional

Great Stay!!!

Can-tear-a provided us with the BEST room service ever! He is a great worker!
Jeffery, 5-night trip

8/10 Very good

This is an excellent hotel. The bad side is that it has a sewer smell that goes in and off. Staff have managed to clean, but then comes back unexpectedly. An engineering mess.

8/10 Very good

Had a very enjoyable stay at Crowne Plaza, Festival City. Festival City itself is served by a small boat to and from Creek harbour and then a walk to Creek metro station. It would be better if the green metro line was connected all the way to this part of Dubai. The hotel itself was very good. The only slight negative is that breakfast options are not as extensive as other hotels, I have stayed in, when in Dubai. However, buffet dinner at the Anise restaurant is out of this world. The hotel staff are all super friendly and really cannot do enough for guests. I would not put anyone of staying here as its very convenient for Festival City mall if you want to eat out or go shopping.
Gary, 4-night trip

8/10 Very good

Very clean and comfy, staff aleays friendly and caring, rooms spacious and with a/c
Andreas Franz Georg Maria, 10-night trip