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Crowne Plaza Festival City by IHG

5.0 star property
Luxury hotel with spa, near Dubai Festival City Mall

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Photo gallery for Crowne Plaza Festival City by IHG

Serves lunch, dinner and brunch - Crowne Plaza Festival City by IHG (Dubai)
Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers - Crowne Plaza Festival City by IHG (Dubai)
Couples treatment room(s), hot tub, body treatments, prenatal massages - Crowne Plaza Festival City by IHG (Dubai)
View from room - Crowne Plaza Festival City by IHG (Dubai)
Exterior - Crowne Plaza Festival City by IHG (Dubai)
Experience Crowne Plaza Festival City, an IHG Hotel's luxury and warmth in the heart of Dubai. Indulge in a rejuvenating massage at Spa InterContinental or take a refreshing dip in the outdoor pool with sun loungers and umbrellas. Enjoy shopping on site, Zaytoun’s Mediterranean delights for breakfast, lunch, or dinner and appreciate free WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Connecting rooms available
  • Electric vehicle charging point
  • Bar
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free area shuttle
  • Free train station pick-up
  • Free train station drop-off
  • Health club
  • Sauna
  • Steam room

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club
  • Connecting/adjoining rooms available
The current price is ฿4,170
฿5,282 total
includes taxes & fees
14 Dec - 15 Dec

Why we love this property

Rooftop terrace views
This luxury city centre hotel features a stylish rooftop terrace for panoramic views. Culinary delights await at the poolside restaurant.
Foodie paradise
Mediterranean flavours shine at the restaurant with al fresco and poolside dining. The cafe and bar add variety. Buffet breakfast includes vegetarian options.
Luxe comfort awaits
Wrap up in soft dressing gowns after indulging in 24-hour room service. The minibar adds final touches to this luxury hotel experience.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hairdryer
Private bathroom
Bidet
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Waterfront View)

Minibar, in-room safe, desk, soundproofing

Standard Room, 2 Single Beds (Waterfront View)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hairdryer
Private bathroom
Bidet
  • 33 sq m
  • Water view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed (Waterfront View)

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 King Bed (Waterfront View)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hairdryer
Private bathroom
Bidet
  • 36 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Waterfront View)

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed (Waterfront View)

9.4 out of 10
Exceptional
(23 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hairdryer
Private bathroom
Bidet
  • 33 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, soundproofing

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hairdryer
Private bathroom
Bidet
  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room (Waterfront View)

Minibar, in-room safe, desk, soundproofing

Standard Room (Waterfront View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hairdryer
Private bathroom
Bidet
  • 34 sq m
  • Water view
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom (Waterfront View)

Suite, 1 Bedroom (Waterfront View) | Minibar, in-room safe, desk, soundproofing

Suite, 1 Bedroom (Waterfront View)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hairdryer
Private bathroom
Bidet
  • 83 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, soundproofing

Standard Room

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hairdryer
Private bathroom
Bidet
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite (Diplomatic)

Minibar, in-room safe, desk, soundproofing

Suite (Diplomatic)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hairdryer
Private bathroom
Bidet
  • 120 sq m
  • Water view
  • Sleeps 4
  • 1 Single Bed

Similar properties

Outdoor pool, open 7:00 AM to 8:00 PM, free pool cabanas, pool umbrellas
InterContinental Dubai Festival City by IHG
  • Pool
  • Spa
  • Free parking
  • Free WiFi
9.2 out of 10, Wonderful, 649 reviews
The price is ฿5,213
฿6,560 total
includes taxes & fees
14 Dec - 15 Dec
InterContinental Dubai Festival City by IHG
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About the area

Map
Dubai Festival City, Dubai

What's nearby

  • Dubai Creek - 6 min walk - 0.6 km
  • Dubai Festival City Mall - 8 min walk - 0.7 km
  • Festival Center - 8 min walk - 0.7 km
  • Dubai Tennis Stadium - 3 min drive - 2.7 km
  • Creek Park - 4 min drive - 3.7 km

Getting around

  • Dubai (DXB-Dubai Intl.) - 11 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 34 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 45 min drive
  • Creek Station - 30 min walk
  • Free local area shuttle
  • Free train station pickup
  • Free train station drop-off

Restaurants

  • ‪Watchhouse - ‬3 min walk
  • ‪Marsa Boulevard - ‬8 min walk
  • ‪Café Bateel - ‬5 min walk
  • ‪Intercontinental Club Lounge - ‬1 min walk
  • ‪Blu Pizzeria - ‬4 min walk

About this property

Crowne Plaza Festival City by IHG

Crowne Plaza Festival City by IHG features a rooftop terrace and puts you within a 10-minute walk of Dubai Creek and Dubai Festival City Mall. You can visit the spa to indulge in massages, body wraps or manicures and pedicures, and Mediterranean cuisine is served at Zaytoun, which is open for breakfast, lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a health club. The helpful staff and shopping get good marks from fellow travellers.

At a glance

DONE

Hotel size

    • 316 rooms
    • Arranged over 19 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Children's club*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • On-site parking includes off-street options
DONE

Transfers

    • Free train station shuttle from 6:00 AM to midnight
DONE

Off-site

    • Free area shuttle within 10 kilometres
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Free local shuttle
  • Childcare in room (surcharge)

What to do

  • Shopping
  • Golfing nearby

Working away

  • Business centre
  • 11 meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Health club
  • An outdoor pool
  • Bike parking
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Accessible train station shuttle
  • Wheelchairs available on site
  • Step-free path to entrance

Room amenities

Be entertained

  • Plasma television
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Spa InterContinental has 10 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Zaytoun – This poolside restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Belgian Beer Cafe Dubai – This pub serves brunch, lunch and dinner. Open daily.
Mazar Lounge – This café specialises in international cuisine and only serves light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 112 per person

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for AED 150.0 per stay
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM
  • Guests under 16 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, Eurocard
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Festival
Crowne Plaza Festival City
Crowne Plaza Festival City Dubai
Crowne Plaza Festival City Hotel
Crowne Plaza Festival City Hotel Dubai
Festival City Crowne Plaza
Crowne Plaza Dubai Festival City Hotel Dubai
Crowne Plaza Festival City
Crowne Plaza Festival City by IHG Hotel
Crowne Plaza Festival City by IHG Dubai
Crowne Plaza Festival City an IHG Hotel
Crowne Plaza Festival City by IHG Hotel Dubai

Frequently asked questions

Does Crowne Plaza Festival City by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Festival City by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Festival City by IHG?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM.

Are pets allowed at Crowne Plaza Festival City by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Crowne Plaza Festival City by IHG?

Yes, there's free self and valet parking. Electric car charging is available.

What are the check-in and check-out times at Crowne Plaza Festival City by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

What is there to do at Crowne Plaza Festival City by IHG and nearby?

Crowne Plaza Festival City by IHG has a spa and an outdoor pool, as well as a steam room.

Are there restaurants at or near Crowne Plaza Festival City by IHG?

Yes, Zaytoun offers al fresco dining and Mediterranean cuisine.

What's the area around Crowne Plaza Festival City by IHG like?

Crowne Plaza Festival City by IHG is in Dubai Festival City, a short 10-minute walk from Dubai Creek and 9 minutes' walk from Dubai Festival City Mall.

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Reviews

Crowne Plaza Festival City by IHG Reviews

9.4

Exceptional

9.6

Cleanliness

8.8

Location

9.4

Staff & service

9.2

Eco-friendliness

9.4

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as excellent, delicious, and with a wide variety of options. (21 reviews)
  • The pool area was wonderful, big, and clean with enough space to relax and enjoy the sun. (5 reviews)
  • The property offers a variety of dining options and a convenient location with many restaurants nearby. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Breakfast
Room
Location
Airport
Shopping malls
View
Restaurant
Food
Family friendly

Reviews

10/10 Exceptional

Everything was immaculate All the staff were friendly and welcoming The front desk staff are the gem of this hotel especially Khalid and Maryam My favourite hotel in Dubai Coming back soon
Anees, 2-night trip

10/10 Exceptional

The place is beautiful and clean.
Subani, 5-night trip

10/10 Exceptional

Best breakfast and staff on the planet. I love this place
Dan, 3-night trip

10/10 Exceptional

Could use more food options in the hotel, but if you don’t mind a short walk, the mall has so much to offer.
Anna, 1-night trip

10/10 Exceptional

Stopped here many times, brilliant as usual
David, 2-night trip

10/10 Exceptional

Great stay
Simranjot, 8-night trip

10/10 Exceptional

Family trip to Dubai

The facilities were a bit outdated, but overall it was a good place for a family trip.
IL HEE, 2-night trip

10/10 Exceptional

Best hotel
Faysel, 3-night trip

10/10 Exceptional

Great hotel well located & a good wall
Jean-Pierre, 7-night trip

10/10 Exceptional

Friendly staff. Thank you all.
Jalal, 9-night trip

10/10 Exceptional

Perfect in all details Clean ,quiet , wide rooms with comfortable beds . The front are so helpful and fast This is the third time to stay here
Reem, 3-night trip

10/10 Exceptional

Great.

I really enjoyed my stay at Crowne Plaza Festival City. The location is great—right next to the mall and close to the airport. The room was clean, comfortable, and had a nice view. The staff were friendly and helpful. Breakfast was tasty with lots of options. The pool area was also very relaxing. I would definitely stay here again.
Peter, 5-night trip

6/10 Good

Need renovation desperately especially rooms
Ibrahim Taner, 6-night trip

10/10 Exceptional

Everything was perfect... the staff was very friendly, they strive for an excellent stay, the hotel claims to be 5 stars but deserves much more, easy access to all the places of interest, mall, restaurants, supermarkets, taxis, metro, beautiful views... the conclusion the best trip of our lives and without a doubt when I return I will stay again at Crowne Plaza Festival Dubai, worth every penny invested... thank you!
Martin, 7-night trip

10/10 Exceptional

Great place. Connected to Mall directly
Mohd Amir, 2-night trip

10/10 Exceptional

We had good times
Nooru, 6-night trip

8/10 Very good

extremely friendly people
Manfred, 4-night trip

10/10 Exceptional

Always love staying here
4-night trip

10/10 Exceptional

NA
Cowan, 1-night trip

10/10 Exceptional

Property is in a good location.
Nicaurys, 3-night trip

10/10 Exceptional

The staff working are so amazing and make the stay pleasant.
faizan, 1-night trip

10/10 Exceptional

Great stay for family reunion.
Majid, 6-night trip

10/10 Exceptional

Best breakfast buffet on the planet. Staff are top quality.
Dina, 2-night trip

10/10 Exceptional

Perfect
Reem, 1-night trip

10/10 Exceptional

Wonderful stay
Mohammed, 3-night trip